PS4 Freezing in Dungeons again.

I've had this issue before, and it went away. But now it is back for some reason.

I never figured out what the problem was the first time it just kinda went away on its own.

I'll be as specific as I possibly can. here is what happens:

I am in a Dungeon, playing on PS4.

We start a pull, everything is going fine.

EVERYTHING ON THE SCREEN freezes, except for me. I can move, and cast spell and use my skills. EVERYONE ELSE, both allies and enemies are frozen in place, not moving or doing anything. this lasts from 2-5 seconds.

after the 2-5 seconds, everything unfreezes, and I see everything that everyone did in that 2-5 seconds that everything was frozen for me, all at once. all the damage registers, health bars instantly go down, characters warp all over the place. it is like my game stops...and then plays catch up.

this happens approximately every 90 seconds or so, and I've only noticed it happen in a dungeon. specifically, Leveling Roulette dungeons.

i think next time I queue for DF, I will record this.

Sounds a lot like you suffering from lagging spikes.
Try to use ethernet if possible.

Quote:

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Originally Posted by vigioX-Sun

Sounds a lot like you suffering from lagging spikes.
Try to use ethernet if possible.

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I don't game on wifi, my ps4 is always connected to ethernet.

and this ONLY happens in FFXIV, I have never seen this in any other Online Game i've ever played on my PS4.

you may need to invest in a VPN solution like WTFast or some such. You're getting massive lag spikes, which could be because of your ISP.

I understand what you are saying we are in the same boat, its not only happens in ps4 but pc as well.
The reason why everything stop but your character is because of data packed lost somewhere in the traffic, usually in busy days like after work hrs.
When that happens try to run your ip to the Datacenter.
If you from east coast welcome to the family of Lv3.

I THINK (knock on wood) that I figured out what the problem was on my end.

I think that it had to do with me using the PS4 System Software Beta build.

I reverted back to the normal build and it seems to have fixed the issue. (knock on wood).

welp, I was wrong.

that didn't help anything. I'm still lagging the same way and it makes the game completely unplayable. guess I should just stop playing this.

I need to mention that this has ONLY happened in DF Duties and POTD for me, from what I can see.

i can stand around my FC house and do nothing, or do solo quests and everything is fine. but as soon as I run any actual content, the freezing starts.

I'm getting this in POTD as well.

so, update.

this is still a thing.

I had a tech from my ISP come to my house. they determined that there was no problem with my line, and that my signal to my house was very strong. he figured it was probably an issue with my router, so I replaced it.

did NOT fix the problem.

so, it is not at all a problem on my end, it is a problem on the server end.

it's not a problem on server end - it's in the route your data takes to the server - somewhere along the way there is loss. If your route goes through Level3 you may want to try a VPN. try a free service out first and see if that helps.

I just wanted to pop in and say that since the last patch I too have been having these problems. Before the patch, no issues. Now randomly in PoTD or in the new Expert Roulette I will start lagging terribly. Sometimes it'll clear up and I can progress or I will get disconnected. It happens only once a day. My fiancé and I both play on the ps4, he is also experiencing it. We use ethernet. Hopefully we can figure out what's up here...

just to note. I've been playing Ghost Recon Wildlands all night without so much as a hiccup.

Wildlands is running flawlessly.

ummm, try to run a PING test an post the results here.
1-in a windows PC open the CMD(run as administrator)
2- Type in ‘PING <IP Address>’ if you play NA server this is the IP 184.107.107.176( PING 184.107..107.176)

post back the results an lets see whats going on.

I don't know what is causing your issue exactly but I think it would have to be something to do with your signal from your ps4 to the server where you're lagging out like that. The issue could be on SE's end, I play on ps4 and I haven't had this issue. Before I upgraded to the ps4 I was on the ps3 and on occasion had the issue.

Problems like this have occurred with SE in the past and seems to bounce around between individual accounts. Contact SE to report a big and explain you had your internet checked and that your lag issues are not anywhere on your end, also tell them other online games work and run perfectly fine. I've had to do this in the past with ff XIV as well as on ff XI

Yep. The PS4 wireless card is garbage. When I upgrade to the Pro .. All those issues went away. It could be always hardware driven because the PRO has more RAM and Processor to it.

Quote:

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Originally Posted by Aniond

Yep. The PS4 wireless card is garbage. When I upgrade to the Pro .. All those issues went away. It could be always hardware driven because the PRO has more RAM and Processor to it.

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I don't think my ps4 is a pro I would need to check the box I had just recently upgraded from my ps3, I also have my ps4 hard wired to my net.

Stupid idea, you tryed to delete and redownload the game? Might fix it, though I should warn you of the small chance of the game being completely unplayable because of a download bug

Like 90% of the lagg is not from your ISP or SE servers but the traffic it use to get there.
Post here the ping result an we can find the problem.
CMD》 ping <server ip>

Quote:

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Originally Posted by Aniond

Yep. The PS4 wireless card is garbage. When I upgrade to the Pro .. All those issues went away. It could be always hardware driven because the PRO has more RAM and Processor to it.

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.... my PS4 is hardwired. always. I don't even have Wifi set up on my PS4 at all.

Quote:

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Originally Posted by vigioX-Sun

ummm, try to run a PING test an post the results here.
1-in a windows PC open the CMD(run as administrator)
2- Type in ‘PING <IP Address>’ if you play NA server this is the IP 184.107.107.176( PING 184.107..107.176)

post back the results an lets see whats going on.

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how can I do this on a chromebook?

*edit* NM I figured it out.

ok. so I do ping, and it just keeps going and going and going. isn't it supposed to stop at some point?

I did to a traceroute on the server you gave me.

tracepath 184.107.107.176
1: 192.168.0.101 0.193ms pmtu 1500
1: 192.168.0.1 76.790ms
1: 192.168.0.1 3.995ms
2: no reply
3: 173-219-252-170.suddenlink.net 40.336ms
4: 173-219-232-135.suddenlink.net 41.966ms
5: ae0-111.cr2-chi1.ip4.gtt.net 49.794ms asymm 6
6: ae0-111.cr2-chi1.ip4.gtt.net 32.112ms
7: iweb-gw.ip4.gtt.net 56.439ms asymm 14
8: ae0.cr5.mtl.iweb.com 53.819ms asymm 15
9: te7-4.dr9.mtl.iweb.com 72.908ms asymm 16
10: te7-3.dr9.mtl.iweb.com 103.258ms asymm 16
11: 174.142.115.218 61.915ms asymm 17
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Too many hops: pmtu 1500
Resume: pmtu 1500

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Quote:

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Originally Posted by JMadFour

ok. so I do ping, and it just keeps going and going and going. isn't it supposed to stop at some point?

I did to a traceroute on the server you gave me.

tracepath 184.107.107.176
1: 192.168.0.101 0.193ms pmtu 1500
1: 192.168.0.1 76.790ms
1: 192.168.0.1 3.995ms
2: no reply
3: 173-219-252-170.suddenlink.net 40.336ms
4: 173-219-232-135.suddenlink.net 41.966ms
5: ae0-111.cr2-chi1.ip4.gtt.net 49.794ms asymm 6
6: ae0-111.cr2-chi1.ip4.gtt.net 32.112ms
7: iweb-gw.ip4.gtt.net 56.439ms asymm 14
8: ae0.cr5.mtl.iweb.com 53.819ms asymm 15
9: te7-4.dr9.mtl.iweb.com 72.908ms asymm 16
10: te7-3.dr9.mtl.iweb.com 103.258ms asymm 16
11: 174.142.115.218 61.915ms asymm 17
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Too many hops: pmtu 1500
Resume: pmtu 1500

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ok thats a lot of hops your ISP uses to get to the server.
first the 2 first hops is from your Ethernet to the modem an there is a problem there since you suppose to be next to it it should only take a few MS( 5-15ms) to get the signal there but look at those numbers:
tracepath 184.107.107.176
1: 192.168.0.101 0.193ms pmtu 1500
1: 192.168.0.1 76.790ms
1: 192.168.0.1 3.995ms
just bcuz of that you should start to feel lagg on the game.
---make sure your ethernet card drivers are update an your ethernet cord is not broken or any dmg(wifi? maybe you got a microwave close or too many walls) if posible put another one an run the test again to see of that goes away.
moving on
the "no reply" hops could be duo to package lost on the network
now it gets worse from here:
6: ae0-111.cr2-chi1.ip4.gtt.net 32.112ms
7: iweb-gw.ip4.gtt.net 56.439ms asymm 14
8: ae0.cr5.mtl.iweb.com 53.819ms asymm 15
9: te7-4.dr9.mtl.iweb.com 72.908ms asymm 16
10: te7-3.dr9.mtl.iweb.com 103.258ms asymm 16
11: 174.142.115.218 61.915ms asymm 17

way too high MS im surprise you could even play the game like this, like if you play titan you should have like no time to dodge the push attack with such high ms since its taking to long to get from your router to the server, i wish i could explain better but English is not my main language
but just to give you an example this is how more or less it should look:
:\Users\vigioX>tracert 184.107.107.176

Tracing route to 184.107.107.176 over a maximum of 30 hops

1 3 ms 2 ms 5 ms 10.1.10.1
2 16 ms 10 ms 9 ms 96.120.37.181
3 26 ms 30 ms 19 ms xe-3-0-2-sur05.northdade.fl.pompano.comcast.net
[96.108.135.221]
4 12 ms 15 ms 29 ms te-0-4-0-9-ar01.northdade.fl.pompano.comcast.net
[69.139.180.209]
5 22 ms 19 ms 29 ms be-20214-cr02.miami.fl.ibone.comcast.net [68.86.
90.205]
6 20 ms 26 ms 19 ms hu-0-12-0-1-pe03.nota.fl.ibone.comcast.net [68.8
6.82.250]
7 13 ms 13 ms 18 ms ix-xe-0-1-2-0.tcore1.MLN-Miami.as6453.net [66.11
0.9.101]
8 79 ms 99 ms 87 ms if-ae-1-2.tcore2.MLN-Miami.as6453.net [63.243.15
2.62]
9 76 ms 77 ms 81 ms if-ae-3-2.tcore2.DT8-Dallas.as6453.net [66.110.7
2.6]
10 71 ms 79 ms 80 ms if-ae-2-2.tcore1.DT8-Dallas.as6453.net [66.110.5
6.5]
11 89 ms 81 ms 78 ms if-ae-23-2.tcore2.CT8-Chicago.as6453.net [64.86.
79.120]
12 80 ms 89 ms 80 ms if-ae-3-2.tcore1.W6C-Montreal.as6453.net [66.198
.96.45]
13 75 ms 79 ms 80 ms 66.198.96.58
14 70 ms 73 ms 75 ms te7-3.dr9.mtl.iweb.com [67.205.127.214]
15 78 ms 85 ms 99 ms 174.142.115.218
16 78 ms 79 ms 79 ms 184.107.107.176

Trace complete.
now notice the first 2 hops how low they are thats why i say something is wrong there, if you using wifi maybe there are too many walls from your divice to the router try to shorter that or use a ethernet, if using ethernet you need to chck ethernet card/cable/modem.
now look at the route it only take 16 jumps to get to SE server an look at the MS. "miliseconds" 1000ms=1sec now you got an idea.
there is not much you can do about this since is the route that you ISP uses to get to the servers,sure some games dont suffer the same problem but that always depends on the route your modem use,most you can to is to use 3rd party programs or contact your ISP to see if something can be done about this, but there is a problem in your device too so try to fix that.
that was a traceroute now try to do a PING instead type it like this
PING -n 25 184.107.107.176
thats gonna send 25 echo to the server an is gonna give you 25 reply, with that you can see how many packages you are losing.

now you say that everything stops an it moves fast,like time stop an move foward an you see everything that happens in just 2secs or so thats mostly duo to package lost an you getting them back later on, the ping test will tell us that an prove it.

Quote:

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Originally Posted by vigioX-Sun

way too high MS im surprise you could even play the game like this

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so if it is that bad, I should have issues with all of my online games, right?

because I don't. it is literally ONLY THIS GAME that I have issues with.

I played Ghost Recon and Neverwinter all day yesterday with no issues. not a single instance of lag or packet drop at all.

Quote:

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Originally Posted by JMadFour

so if it is that bad, I should have issues with all of my online games, right?

because I don't. it is literally ONLY THIS GAME that I have issues with.

I played Ghost Recon and Neverwinter all day yesterday with no issues. not a single instance of lag or packet drop at all.

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Jmad the numbers can't lie, yes other games probably won't suffer from lag but that all depends on the route it use.
I'm not trying to put the blame on you but bright up some knowledge, I myself suffer from the same in spikes hrs an is always the same route problem, is not the servers but route it uses, you can tell by your tracert report.

This happens to me as well. Two of us use ps4 in the same house in New Zealand on the Spark network and i'm the only one it happens to. I have also noticed when a patch is coming up, connections drop and dc's occur until maint has happened. Happening only in POTD as well lately.

well, I'm at my wits end on this, i've had technicians come out for repairs. i've changed my modem. i've tried using a different dns server, i tried a bunch of crap. and nothing solves the issue.

I'm probably just going to let my sub run out. I currently have upwards of 20 games on my PS4, at least half of which are Online-Play capable. FFXIV is the ONLY ONE that gives me any kind of latency issue. I played Ghost Recon Wildlands for upwards of 5 hours the other day with not a single hiccup. I have also played Elder Scrolls Online, The Division, Warframe, and Neverwinter, and not one of them gives me any latency and freezing issues like this game does.

My last hope is that maybe I can get transferred BACK to Brynhildr, as I've only ever had this issue since I moved to Leviathan. who would I need to talk to about this?