Primal is having its weekly scheduled, unscheduled seizure

Can I assume the usual 6 hour maintenance?

Please don't tell me this is happening agaiiiin.... ;__;

it is happening again

Got kicked out of Ultros too... Just glad I didn't start my Levemate or I would be seriously upset... Its was a 10 leave one

Why is only primal having these issues. This is rather odd.

ISP issue?!?! This a data center issue. If this continues I say we all move to the JP/EU servers were you can connect and actually play

no fun allowed

It's not Square's problem Its a DDoS attack.

Quote:

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Originally Posted by Azurith

It's not Square's problem Its a DDoS attack.

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A DDoS attack should affect both clusters in that instance though if for some reason they are only aiming for one cluster, the question would be why? If say Blizzard WoW is getting a DDOS attack it tends to effect all servers if I'm not mistaken

Quote:

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Originally Posted by Azurith

It's not Square's problem Its a DDoS attack.

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It most likely is SE's fault as you can connect to every data center except for Primal >.>;

All Primal Data Center Worlds Emergency Maintenance (Nov. 3)
We will be performing emergency maintenance on all Primal data center Worlds at the time below, during which players may be temporarily disconnected from the server.

In addition, the following Mog Station service will be suspended 30 minutes before the maintenance, and will be unavailable until maintenance has ended.
・World Transfer Service

We apologize for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time]
Nov. 3, 2016 12:30 p.m. to 2:00 p.m. (PDT)

[Affected Worlds]
All Primal data center Worlds:
・Behemoth
・Brynhildr
・Diabolos
・Excalibur
・Exodus
・Famfrit
・Hyperion
・Lamia
・Leviathan
・Malboro
・Ultros

Last week I couldn't play for over a 24 hours period...ugh I guess better cough up some money for WTFast.

That's unfortunate. I wanted to play tonight.

OMG... :mad:

Love Realm Reborn more than any other game/MMO. I used to play about a year and a half ago. Somewhere in the ballpark of 3-6 months before Heavensward released; loved every bit of it... but due to financial difficulties at the time, couldn't keep subbing, and shelved the game.

Now the missus & I just came back a few days ago to the game. We got Heavensward, Deluxe Upgrade on both Realm Reborn & Heavensward, each bought a 2-seater Fat-Moogle mount, and some other stuff.

For starters, my CC wouldn't be accepted for sub, even though missus' was, and we both go through the same bank, and we both bought the same stuff and both subbed at the same time. I was able to buy everything with the CC, just not sub... error 601 or whatever it was. So ended up having to buy game-time cards and pay $11 or so more for 6 months of play time... and ironically, from the Square-Enix store, where even more ironically, my CC worked fine for game-time cards. *facedesk*

(Continued)

(Continuation)

First Square was saying it was my bank blocking the card, but when I spoke to the bank, they said there was no block or issue, even confirmed that charges through Square Enix are fine. When I talked to support again, they said I attempted to use a card too many times and my account was now card-blocked (credit/debit) for five days and would have to use time-cards!

And now, this. I work nights, I'm on the west-coast... right now is my PRIME TIME for playing. I usually start heading off to bed around 2pm-3pm... which is when the maintenance is "scheduled" to be over. The past couple days before this, I was able to putz around for an hour or so at a time... and planned to really dig in today.

So yeah... really love the game, but what happened!? Back when we used to play, servers seemed flawless, never seemed to be any issues, and everything was stellar... what gives!?!?!? :mad:

A polite note to the team,

This needs sorting now. It cannot be happening once a week, twice a week never mind one every month.

Please have proper look as to what is it that is causing this problem because this is becoming a habit.

Thanks.

SE get your act together. We are paying customers just like your other data centers. This is getting ridiculous!!!!

It's sad I'm not even surprised anymore. I just expect this 2-3 times a week now.

Quote:

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Originally Posted by ZombieTech

(Continuation)

First Square was saying it was my bank blocking the card, but when I spoke to the bank, they said there was no block or issue, even confirmed that charges through Square Enix are fine. When I talked to support again, they said I attempted to use a card too many times and my account was now card-blocked (credit/debit) for five days and would have to use time-cards!

And now, this. I work nights, I'm on the west-coast... right now is my PRIME TIME for playing. I usually start heading off to bed around 2pm-3pm... which is when the maintenance is "scheduled" to be over. The past couple days before this, I was able to putz around for an hour or so at a time... and planned to really dig in

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Your first mistake was trying to work through SE Support. Pantyhose with runs in them offer more support then Se does. Best advise is use Crysta, if available, for payment. I have never had an issue with that method.

Why does this seem to be a common issue with Primal though? Often times I will see repeat posts of people fussing over primal going down or it having some sort of issue that must needs be sorted out, but I hardly see that for the EU or Japanese Datacenters.

Or Aether, the sister NA datacenter.

Which rules out it being an ISP problem as Aether would be affected as well if that were the case.

Maintenance again tonight (4th Nov) at the busiest time of the week (excluding weekend) for EU players 6pm to 9pm. I've been interrupted so many times in the past fortnight I've fallen behind because I'm nervous of doing anything that might take a while, like learning groups or 24 man.

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Originally Posted by Culfinrandir

Maintenance again tonight (4th Nov) at the busiest time of the week (excluding weekend) for EU players 6pm to 9pm. I've been interrupted so many times in the past fortnight I've fallen behind because I'm nervous of doing anything that might take a while, like learning groups or 24 man.

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As a EU player I feel your pain. I'm falling behind the relic roulette grind as this is my only time I can log to play on weekdays. :(

Is this an actual one? Can we play stating logged in?