There's already several topics here, but it's a growing issue: people getting random disconnects every couple minutes, on a variety of systems with a variety of computer setups and ISPs, and we've yet to hear anything.
Something like this would've almost assuredly been fixed (or at least acknowledged) in other MMOs by this point, almost five days after the patch. I've seen it happen on both bigger and smaller MMOs, and this silence is deafening by comparison. I've been spared, but it's happening to guildmates and friends both while trying to run dungeons, quest and level, to the point where it could be as few as a couple minutes between random disconnects, yet all their other games, as well as their internet itself, remains intact.
Can we at least get some official word on things, some hint it's being worked on, workarounds, timetables? Even, "Sorry, it's not a big enough priority, you're out of luck" would be nice, because then at least we'd know where we stand.
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10-09-2011, 11:14 AMShinChuckConstant Disconnects for Many People - can we please get some info?
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10-09-2011, 12:43 PMtrinta
I really like it in conjunction with the mechanics of disconnecting during Behest. Specifically, you automatically are removed from it, and left to walk back through all the aggressive mobs, by yourself, because the warden can't seem to remember that you were part of the mission, too.
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10-09-2011, 01:49 PMEsk
I think its back to the to much work on the servers we had last year.
The player base dropped massively and the issues appeared to go away, As the player base grows again (which is defiantly a great thing) SE will have to address this again. -
10-09-2011, 05:30 PMKyitrai
I wasn't having any issues prior to now - just hearing about everyone else's issues - but all of a sudden I got slammed by fast, continual disconnects. Server gives me 3102s (I think) as it thinks I'm still logged in. Then I get past that, logged in and loaded, and BAM! I'm disconnected again. And for all the time I'm trying to reconnect, I'm actually not able to connect to the Lodestone either. So it seems to be something going to the entire centre.
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10-10-2011, 08:32 AMRogueDK
Just like Kyitrai before me mentioned, I also just got d/c'ed repeatedly for the past few hours. I have also noticed more people running around, most of them low level. It seems the game just isn't built to handle more that so-many people at the same time. Not good. Not good at all.
I really hope SE reads some of these posts, and realizes that if they want to have any hope of salvaging this game they cannot afford to have basic server issues drive away the people who become willing to give this game another try.
Time to find that higher gear SE.
I suggest that as many people as possible experiencing this problem post here or in a similar thread. If nothing else then just to give SE a sense of how bad this problem is and how much they have to haul a$$. -
10-10-2011, 09:45 AMShinChuckI agree entirely, we need to make this known. I'm not even entirely sure if it's a server load issue or a programming issues, because the problem seems very random, and I might go for hours just fine, while a guildmate, in the same time frame, gets repeatedly disconnected.Quote:
Originally Posted by RogueDK
I'd really, really like to hear from SE on this. As you said, they really need to switch to high gear - I have trouble imagining something like this going unanswered or even unacknowledged for almost a week after the patch in any other major MMO. -
10-11-2011, 11:08 PMtrinta
Still no response.
Then again, reviewing most of the posts here, maybe they should rename this forum "Community Self-Support", since official responses here seems to be limited to locking/moving threads. -
10-13-2011, 06:14 AMSE_James
ShinChuck,
We’re sorry for the problems you are experiencing trying to play FINAL FANTASY XIV, and we’d like to try to help you resolve it. However we will need more information from you before we can try to resolve your issues. When posting on the Technical Support forum, please be sure to follow the general forum rules on posting, to ensure that you’re providing us with enough information for us to provide assistance.
The general forum rules can be found at this link:
Welcome to Forum: Technical Support! -
10-13-2011, 05:29 PMBigfeller
I am having the same problems, its getting to the point where the game is unplayable!! I have tried playing other mmo`s and they are running perfectly so i dont think its a problem my end. Its even got to a point now that if it doesnt dissconnect me it just doesnt show any of my actions. Failed so many quests now due to it r0 ing and then coming back and me being dead on the floor!!!
Date & Time: since patch 1.19
Frequency:all the time
Platform: windows PC
PC Manufacturer & Model Number: Homebuilt
OS: Windows 7
Graphics Card:nvidia GTX 460
ISP: talk talk
Type of Internet Connection:dsl -
10-14-2011, 01:39 AMFallenXI
Another one for the list (myself).
Date & Time: since 11th october.
Frequency: all the time
Platform: Windows PC
PC Manufacturer & Model Number: Homebuilt
OS: Vista 64
Graphics Card: Nvidia GTX 560
ISP: talk talk
Type of Internet Connection: DSL -
10-14-2011, 01:05 PMaggiegamer09
Date & Time: since 11th october.
Frequency: all the time
Platform: Windows PC
PC Manufacturer & Model Number: Homebuilt
OS: Windows 7 64
Graphics Card: Nvidia GTX 570
ISP: Cox Communications
Type of Internet Connection: Cable
Its to the point that I cant log in for more than 5 minutes without getting a 30002 error...really annoyed that I have been able to play the game for many months and now im not even able to log in....any help/info on this or a fix would be great... -
10-14-2011, 02:48 PMIggy
Date & Time: since patch 1.19
Frequency:every 30 minutes, sometimes more frequent
Platform: windows pc
PC Manufacturer & Model Number: Homebuilt
OS: Windows 7
Graphics Card:nvidia GTX 460
ISP: Mediacom
Type of Internet Connection:cable
I used to get frequent disconnects back when I had AT&T dsl. But when I switched to mediacom, they completely went away. Thought it was just because AT&T was terrible. After this patch, I'm getting disconnected at least every 30 minutes, but other times it's to the point where I can't finish a single craft without disconnecting.
I used to think it was completely on my end, but I played another MMO this weekend (which one I'm not supposed to say) and I didn't get disconnected AT ALL. So coming back to this one and not even being able to play is kind of infuriating. I'm not sure what other info I can give you other than the game isn't working...
Edit: I may have spoke too soon. I now think it's my ISP. Sometimes I can play all day without dcing (like when I played that other MMO) and other times I can't play for more than 10 minutes or so without getting kicked off. This apparently affects my roommates playing X-Box Live as well. I brought up the resource monitor to check out what was going on with my connection when I was disconnecting frequently. I was able to compare "Total Network Activity" to "Network Activity Related to FFXIV" and the trend was that I would have a stable connection most of the time, but whenever I dc from XIV, my "Total Network Activity" would sharply drop and spike for about 10 seconds and then return to normal. Of course it only takes one 0Kbps to drop me from the game...
TL;DR: I blame Mediacom, not SE. I decided to followup here since there's enough negativity on these forums without me adding false problems. -
10-14-2011, 09:41 PMFallenXI
Hasn't happened at all since 1.19a, hope it's fixed.
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10-15-2011, 01:12 AMKinglittle
Thought it had gone away after the 1.19a patch... But today it seems to be back... Its happening around the same times of the day. Not had it happen before only since 1.19 patch was added.
Date & Time: since patch 1.19
Frequency: Every 30 minutes, sometimes more often.
Platform: Windows PC
PC Manufacturer & Model Number: Homebuilt
OS: Windows 7
Graphics Card: NVIDIA GeForce GT 530
ISP: Talk Talk
Type of Internet Connection: dsl -
10-15-2011, 11:37 PMFallenXI
Yup, I started getting it again yesterday too.
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10-15-2011, 11:53 PMJediman
ISP:Talk talk is one of the cheapest and one of the rubbish ISP in the UK, your better off getting virgin media. Even my t-mobile broadband runing way better no disconnects and I play alot of mmos.
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10-16-2011, 01:35 AMFallenXIThanks for your personal opinion, you contributed a massive nothing to this thread.Quote:
Originally Posted by Jediman
For what it's worth, Virgin Media is trash too.
There are no other problems with TalkTalk apart from this game, currently, so keep your opinionated faggotry to yourself. -
10-16-2011, 06:06 AMJedimanDude I got talk talk as well and its crap and my friend has it also I got no reason to lie about that or you think talk talk can provide 10mbs just like Virgin Media? Make sure you read what Ofcom are saying tho I belive in the facts and its not my personal opinion.Quote:
Originally Posted by FallenXI
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10-16-2011, 09:39 PMpsilocibine
Date & Time: since patch 1.19
Frequency:all the time
Platform: windows pc
PC Manufacturer & Model Number: Homebuilt
OS: Windows xp
Graphics Card:nvidia GTX 6800
ISP: charter
Type of Internet Connection:cable
Every time I try to trade or do anything with my retainer, I get strait ejected from ffxiv.. All they way. I tried summoning it to different markets and still get tossed outta tha game. This has only been happening since the latest patch and I have not stayed online long enough to suffer any of these other fnbs crash issues yall are havin.. anyone else having retainer related crashes?? -
10-17-2011, 01:03 AMzoro007
unable to detect directx device restart ffxiv
this message come when i login ffxiv
date & time : new laptop got it in 13th of october
Frequency : all the time
platform : windows pc
pc manufacturer & model number: Dell xps 15z laptob
OS: window7 64 bits
Grapihcs Card : Nvidia Geforce GT 525m
Type of internet connection: dsl -
10-17-2011, 01:07 PMJason33w
Here is my info:
Date & Time: since patch 1.19
Frequency: Every 2 minutes, sometimes more often.
Platform: Windows PC
PC Manufacturer & Model Number: Homebuilt
OS: Windows 7 x64
Graphics Card: 2x HD6950 in CFX
ISP: Cox Cable (Southern Arizona)
Type of Internet Connection: Cable -
10-18-2011, 09:23 AMSE_James
Everyone,
We would like to apologize for the problems you are experiencing, and would like to let you know that we are investigating this matter further. However for our investigation, we will need further information from yourself, and others, who are receiving this ‘30002’ error. Please reply to this thread, providing answers to the following questions:
1) User Environment
1. – Operating System? (IE: WinXP, Vista, Win7, 32bit? 64bit?)
2. - Antivirus program? (IE: Windows Defender, AVG, etc)
3. – Internet Service Provider?
2) Exact Error Message
3) Frequency of 30002 Error?
4) What area were you in when the error occurred?
5) What were you doing when the error occurred? (What type of actions, movements, etc)
6) Were you in a party at the time the error occurred? (Please provide number of party members if you were in a party)
7) Estimate number of characters that were near you at time of error?
8) Were you able to log back into FFXIV after the error?
The information provided will be helpful for the Development Team to find a resolution to this issue. -
10-19-2011, 06:04 PMzoro007
1) user environment
1. won7 64bit
2. Mcafee antivirus
2. etisalat (united arab emirates) DSL
2) unable to detect directx device, shutdown
restart ffxiv again
3) no error frequency
4) just login to game after selecting character
this message suddenly came in 1 min - 5 min
if you are in party or not, standing or running
*** if i remove nvidia geforce graphic card software (uninstall) -
game will be work but to slow and lag -
10-19-2011, 11:17 PMJason33w
1) User Environment:
1. Windows 7 x64 Ultimate
2. Windows firewall and Security Essentials
3. Cox Cable
2) No error message
3) I get R0 spikes mostly in the afternoons and will happen every 30 seconds to four minutes and can last for a few seconds to a few minutes.
4) It happens everywhere.
5) Crafting, Mining, Soloing, Leves, Group Play, everything...
6) When in a party it happens when with 3 or more. But again, its not restricted to party play.
7) Ranges from 0 to 35
8) I never get booted from the game.
I know that it is not my local network or ISP since a continuous ping to google or yahoo and other sites are steady and fine, but a continuous ping to the Rabanastre server drops 30% of my packets. -
10-20-2011, 04:37 AMSE_James
Zoro007 and Jason33w,
As I noted in my last posting, we’re gathering this information specifically from people who are receiving the ‘30002’ errors. As your issues are different matters, you will want to create your own post for further assistance. When posting on the Technical Support forum, please be sure to follow the general forum rules on posting, to ensure that you’re providing us with enough information for us to provide assistance.
The general forum rules can be found at this link:
Welcome to Forum: Technical Support! -
10-27-2011, 12:54 PMzoro007
now nvidia release new update since 25-10-2011.
i tryed yesterday and its ok -
10-28-2011, 04:36 AMOmegaDragon
1) User Environment
1. – Operating System?
Windows Vista Home Premium 64 bit
2. - Antivirus program? (IE: Windows Defender, AVG, etc)
Kaspersky Internet Security 2010
3. – Internet Service Provider?
Telenet
2) Exact Error Message
Case 1: An error has occurred on the game server. (30002)1319722060,13345497,5
Case 2: An error has occurred on the game server. (30002)1319723910,13345497,5
3) Frequency of 30002 Error?
Sometimes after 5-15 minutes, one rare occasion of about 1 hour.
4) What area were you in when the error occurred?
La Noscea (Case 1 & 2)
5) What were you doing when the error occurred? (What type of actions, movements, etc)
Case 1: Talking to NPC (turning in Leve)
Case 2: Just finished editing macro's, not doing anything at that moment really...
Just like my fellow gamers mentioned, the action doesn't matter appearently. Wether it's fighting or exploring busy areas or being idle for the whole period.
6) Were you in a party at the time the error occurred? (Please provide number of party members if you were in a party)
No (Case 1 & 2)
7) Estimate number of characters that were near you at time of error?
Case 1 & 2: 1-3 people at most
8) Were you able to log back into FFXIV after the error?
When it kicks you back to Character Selection screen, when i then select the same character again it gives a Lobby error and kicks me back another screen: the Title Screen. When i then select to go to the character screen again and select my character, it logs back in again.
Also, letting it wait on the character screen for a few minutes in the first place is also good enough to let me log back in.
So to sum up: Yes, but we need to wait a few minutes to log back in.