password security driving me nuts...

Everytime i login from work or some other place i get my account locked out and i need to change password.

This has become such a hassle and god knows how many time i had to change passwords because of this incredibly stupid features. It doesn't even remember places i've logged from thousand of times.

How can i opt out of this feature? I am really tired of it and makes me want to login less and less. I travel a lot and play from different places so this is really annoying to me. It looks like the system is set to lock you out when it sees a different IP period. That is the most lazy security work i have ever seen and it really needs to be changed. If it was a different country, sure that seems odd and by all means block it. But the way it's setup up now it block you for anything.

I believe having a security token or the security token phone app (free) removes it, not 100% sure as I play from the same location all the time. You also get a free in game teleport location for getting the token or app.

The security app or token removes it. This is the only way to do so.

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Originally Posted by Onidemon

I travel a lot and play from different places so this is really annoying to me.

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Actually, that is the exact reason the system exists. Whenever your IP address changes, it requires you to change your password. Once you have done that, that IP gets recorded as trusted. However if you either have a dynamic IP modem (rare, even "dynamic IP" modems are usually static until you don't pay the bill and the service gets terminated) or you constantly connect to different networks then you will always have to change the password.
Three options are available:
1. Either live with it
2. Get a security token
3. Quit the game.

The security is there for everyone's safety, though not everyone will appreciate it.

Better to be safe and annoyed then your account hijacked and annoyed imo.

Security token (physical or app) will remove this feature as the onetime password supersedes the other security feature. It also grants you 1 free teleport location of your choice.

Just make sure if you use the app (recommended since physical tokens are often in short supply, can be lost, damaged, etc. and cost money) that you record/ remember your retrieval code/ password to remove the app from your account. Occasionally updates to your phone/ tablet can mess with the app (I've heard), but mostly you will need it if you get new hardware (which will happen eventually, obviously).

If you logged in one day and found your character passed out in some remote location completey stripped of all items/gil and left for dead, you might appreciate this security feature.

I'm sure there are many other older XI players that can relate.

It is for your protection. Get a security token or link the free smartphone app, assign your free teleport to benefit you the most...win-win.

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Originally Posted by Raist

Get a security token or link the free smartphone app, assign your free teleport to benefit you the most...win-win.

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If you're on PC, you can use the app there with BlueStacks. I've never had a problem with it.

I got my token back when it was first offered for XI players and have never regret the decision. Still using that same token to this day, though I won't lie that I'm counting the days till it stops working. Getting your account hacked is a terrible thing and I've had a friend of mine in XI suffer such a fate. It wasn't fun to watch, I sure as hell wouldn't want to have been in their shoes. The annoyance of constantly reset passwords when traveling is the price of Square doing the work of securing your account for you. Live with it or get some manner of token, choice is yours.

While the security token is great for the security, FFXIV's system is a bit overzealous. Any IP address change forces you to change your password, even if its from an IP range from the same ISP. They could tone it down a bit.

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Originally Posted by Grayve

The security app or token removes it. This is the only way to do so.

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Weird.. I have a one time password and I got locked out from my account when I tried to login on my mother's PS4..

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Originally Posted by Ashkendor

If you're on PC, you can use the app there with BlueStacks. I've never had a problem with it.

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If, like me, you don't like bluestacks (because it runs as a TSR and eats resources like candy, on top of the "pay us $3/mo or install a new sponsored app every day"), it also works quite well in Windroy (http://www.windroye.com/index_eng.html - download Windroy, not Windroye - both should work, but Windroye gains compatibility in exchange for extra resource consumption). The only problems with windroy are:

1. it requires you to set a resolution in an environment variable or it runs fullscreen (WINDROY_RESOLUTION=480x720 is what I use - you can set it up in System Properties in Control Panel),
2. when running in portrait (vertical) mode there's no "system menu", and thus no "menu button", so the only way to disassociate your app is with the recovery password, and
3. it has a non-disablable debug console window.

On the bright side, when you close Windroy, it's closed, not running in the background like Bluestacks does. It also doesn't hog system resources like Genymotion (and its manual equavelent, VirtualBox) does even if you do leave it running, tho I don't recommend doing so (I've had the graphics layer crash with long use, and then manually closing windroy causes about a dozen errors to pop up in quick succession).

--Erim Nelhah

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Originally Posted by Kitano123

While the security token is great for the security, FFXIV's system is a bit overzealous. Any IP address change forces you to change your password, even if its from an IP range from the same ISP. They could tone it down a bit.

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I disagree, I don't think this is too much, seeing as how infrequently this occurs for most people, not to mention that it seems like a very logical safeguard to have.

To the OP: Why the heck are you not using the security token?! "Must needs!"

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Originally Posted by CuteWhisper

Weird.. I have a one time password and I got locked out from my account when I tried to login on my mother's PS4..

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May be someone was trying to get to ur account and u tried it they locked it for ur protection.

I don't have the token my wife does.
I've had to reset my password like 2-3 times in 2 years. one of the moves was USA to Canada.


My wow Account got hacked, my wifes wow account got hacked.
So ya, we are all good for this level is security.

Got the token for WoW in 2009 after my guildmate got hacked mid raid.

Saw FFXIV had one. Was a no brainer.

$9 or $10 investment in early 2009 (forget exactly, was a pre-order)---my token shipped April 08, 2009 (postage on the box). Continued playing XI almost daily on through May of 2013 (granted there was some downtime during the Tsunami, but I was very active on the forums and still used it periodically even when the service was down). Token didn't get used for a while until I got into the XIV beta and such, and have logged almost daily (when services were available) since then as well. It still functions just fine (still hasn't shown the low battery icon) 6 years later, with somewhere around 5 years of near the equivalent of daily use (some days no usage, other days will have multiple usage like on a weekend off I may log in/out several times in a day).

Extremely simple to set up and use. Even with the new price of $11... it is a lot of "bang for the buck".

While the token offers great extra protection, this cannot be the route cause for the problem given,
My old Service Provider used to have daily updates downloading every night which caused this very issue,
after switching SP to another provider, I have never had a problem since

Quote:

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Originally Posted by Caiera

While the token offers great extra protection, this cannot be the route cause for the problem given,
My old Service Provider used to have daily updates downloading every night which caused this very issue,
after switching SP to another provider, I have never had a problem since

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The originator's problem is that they travel alot, meaning they are using IP addresses not similar to that at home. More often than not this is a sign you've been hacked. This was a big problem in XI and Square's approach to solutions was... convoluted. This is the best solution they came up with and, really, it's been working pretty well. People are still getting hacked, but it's impossible to stop the most persistent of hackers.