Lag on peak times since 2.55

Hello, PS4 user. I was lucky enough to not have any lag issues until 2.55 where I started to get lag during peak times on week nights, since 2.55 the lag issues progressively become worse. I have Verizon Fios running 75/75 connection, my PS4 is wired to my modem. I don't think it's the service since I've been using Fios since the launch of 2.0 and I haven't had this kind of lag until now. Though I did upgrade my modem/router to one of the Fios Gateway routers this past weekend and the issue still continues.

I really do enjoy this game but it's getting to the point where I can't even consider running Bismark or Ravana EX fights, and there is no way I can do Alexander Savage with these issues on peak nights. I don't think this is an issue with my isp as it just happened with an update with the game, and I've heard many others with different other ISPs having the same issue. I really hope SE is working on this, or at least aware of this.

I'm on Balmung btw, and I know Aether has two of the most populated servers in the game.

I apologize if there are other threads similar to my post, I didn't see it in the first few pages.

Exactly what i have! Literally word by word!!! But, I am on Leviathan.

Same here on Diabolos, but started with maintnence 2 weeks ago.

I've also been having the same issue since 2.55 as well.

During the first week after 2.55 I would lag during peak times but it stopped shortly after. Fast forward to the day after Heavensward early access ended and it has been non-stop lag every day during peak times.

The in-game connection icon shows my Received value changing depending on my location, (FC house, city, or dungeon). It goes as low as 30 and shoots up as high as 7,000. Anything above 2,000 and gameplay becomes stop and go.

Famfrit NA server
AT&T
PC connected directly to the modem

I'm having horrible lag for several hours tonight (still ongoing) in FFXIV. People are warping around like crazy. It takes several seconds for a teleport request to actually initiate. Even showing/hiding my helm takes seconds to respond. Other people in my FC are reporting the same issue, although not everyone.

I did a ping to my server's IP and got a fairly consistent 25%-75% packet loss. A trace shows several timeouts within a handful of hops to the server. Not much I can do about that but hope it clears up.

Ping statistics for 199.91.189.30:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 72ms, Maximum = 72ms, Average = 72ms

Where the trouble seems to start:

11 26 ms 23 ms 23 ms 12.122.117.121
12 * * * Request timed out.
13 165 ms 238 ms 239 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

14 261 ms 135 ms 249 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

15 51 ms 51 ms 51 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
16 111 ms 88 ms 71 ms 192.34.76.10
17 72 ms 72 ms 71 ms 199.91.189.242
18 72 ms 72 ms * 199.91.189.30
19 71 ms * 71 ms 199.91.189.30

Yeah I contacted Verizon again and they said it's something with the game server, and seeing as it's only FFXIV being affected, there isn't much I can use for my case. I want to portforward FFXIV but I have a Fios Gateway G1100 and portforward.com doesn't have any guides for it.

Also I really don't think this is Verizon, if other people with different ISPs are having similar issues that I am having, then this has got to be the game servers, and sorry I don't think we should have to use programs like WTFast or Battleping (can't use them anyways since I'm on PS4) to fix my connection, I've never had to do that with any other MMO game in my life. I never even had this kind of lag issues playing FFXI on a PS2 while on DSL wireless.

Omg... Guys this is EXACTLY my problem too. Ever since 2.55. The EXACT DAY 2.55 was released I have been having lag. verizon Fios 75/75 New Jersey. My tracert is VERY similar to yours there is something going on either at level3 or the hop before it which is HIDDEN. Always during peak hours. The game has become unplayable.

verizon has said to me and others that they are only responsible for the first 5 hops. After that it's beyond their controls. I have so many friends on my server with the EXACT same story. Some with verizon, many with other ISPs. It was patch 2.55 that did this.

Your not alone bro. Been having lag issues since 3.0 launch. I've tried several things to try to help this, but it just isn't happening. There was supposedly a ISP maintenance a few nights ago...didn't seem to help much. Maybe it has been going on since 2.55, like others have stated above. I just know, for me, lag has been getting more and more severe since Heavensward launched. My ISP is Atlantic Broadband and I really don't think it's on my end, cause every other thing I use my internet for works without a hitch.

Every single night around 5ish PM PST to about 8-9ish PM PST I get insane lag that causes 5-10 lag spikes/delays every few seconds rendering the game unplayable and those are the main times I can play the game. Its increasingly becoming frustrating to the point that I may cancel my sub.

Verizon FiOs and Level3's car2 hops have frequently shown signs of over utilization for months now with this game. Their exchanges with Level3 in general have been a mess for a long time and have shown up in forums for other games and services over the years.

While technically they are correct in they have no control over Level3's internal network issues--Verizon does have a say in how much (as well as how little) bandwidth is in place at their exchange points into Level3. They also are not exactly restricted to using only Level3's peering either. Both Verizon and Ormuco peer with the same 5 top tier ISP's---including Verizon's own ALTER.NET/UUNET group (Verizon Business).

They have been getting flamed for their shoddy peering on their own forums as well as other places. Keep leaning in them. Keep sending them sample trace data. It may take some time...but if enough people make enough noise they should start to take things more seriously and escalate the issue.

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Originally Posted by Raist

Verizon FiOs and Level3's car2 hops have frequently shown signs of over utilization for months now with this game. Their exchanges with Level3 in general have been a mess for a long time and have shown up in forums for other games and services over the years.

While technically they are correct in they have no control over Level3's internal network issues--Verizon does have a say in how much (as well as how little) bandwidth is in place at their exchange points into Level3. They also are not exactly restricted to using only Level3's peering either. Both Verizon and Ormuco peer with the same 5 top tier ISP's---including Verizon's own ALTER.NET/UUNET group (Verizon Business).

They have been getting flamed for their shoddy peering on their own forums as well as other places. Keep leaning in them. Keep sending them sample trace data. It may take some time...but if enough people make enough noise they should start to take things more seriously and escalate the issue.

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Pretty much this. It's been a major issue for a long time and it makes playing after work a PITA, especially since I roll as a healer. I said screw it and got a cheap VPN just to avoid the hassle, though it shouldn't be the only solution.

The problem is FiOS and their peering.

Okay so I've tried every solution I can think of and since I'm limited with my options as it is with a PS4, I think my next step is a gaming router, I've heard those can help but I do still like using my G1100, Verizon sent me a splitter for the coax cable so in a sense I can split to two routers, one connection for the G1100, and another for the gaming router which I can turn off the wireless for that and only use it to directly connect my PS4. Now would something like that even work? Would that help my lag issues with FFXIV? Obviously this is uncharted territory for me so if someone could help me with that, then that would be very much appreciated. Also a recommendation of good gaming modem/routers would help.

Thanks!!!

Quote:

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Originally Posted by OrochiSerge

Okay so I've tried every solution I can think of and since I'm limited with my options as it is with a PS4, I think my next step is a gaming router, I've heard those can help but I do still like using my G1100, Verizon sent me a splitter for the coax cable so in a sense I can split to two routers, one connection for the G1100, and another for the gaming router which I can turn off the wireless for that and only use it to directly connect my PS4. Now would something like that even work? Would that help my lag issues with FFXIV? Obviously this is uncharted territory for me so if someone could help me with that, then that would be very much appreciated. Also a recommendation of good gaming modem/routers would help.

Thanks!!!

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If everything else on your PS4, requiring any sort of network connection, is working fine as is....don't know how much a new gaming router will help with just FFXIV: Heavensward.

Everything else is running fine, I've been told people who use a VPN router seems to no longer have the issue, it just sounds like that is the route I need to go.

So yesterday I decided to download and try PingZapper. Well, good news is I was able to play during the prime times without any noticeable lag. The bad part is that it sucks that I have to rely on a 3rd party program for me to even be able to play a game Im paying a subscription for.

That is an issue your ISP needs to address...they are the ones determining how you are routed. That is basically what the VPN does...gives you a means to bypass some of your ISP's routing policies that are negatively impacting your sessions to SE's ISP.

Yeah right now I am using a vpn and no lag issues since, though I have a friend who has FIOS in the Northeast and said he has no lag issues at the moment during peak time. Anyone else suddenly not have any issues?

Quote:

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Originally Posted by OrochiSerge

Yeah right now I am using a vpn and no lag issues since, though I have a friend who has FIOS in the Northeast and said he has no lag issues at the moment during peak time. Anyone else suddenly not have any issues?

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The lag comes and goes for me. It's been fine for the past couple of days except for tonight where it started around 7pm PDT. It's been unplayable for the last 3 hours.

Quote:

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Originally Posted by VellaFaye

The lag comes and goes for me. It's been fine for the past couple of days except for tonight where it started around 7pm PDT. It's been unplayable for the last 3 hours.

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So, an update to my last post. Today I had no lag at all until Coeurlregina spawned in a nearby fate. I was hit with instant lag the moment I stepped into that fate and I was seeing "packets received" spiking as high as ~76,000 over and over again. The lag went away shortly after the fate was over and most of everyone had left.

This seems to go along with what I've been experiencing lately. I have no lag or packet spikes when I'm in a housing ward or FC house. Slight packet spikes in zones outside of cities, and larger packet spikes in cities. Idyllshire, Mor Dhona, and dungeons are usually higher.

Quote:

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Originally Posted by OrochiSerge

Hello, PS4 user. I was lucky enough to not have any lag issues until 2.55 where I started to get lag during peak times on week nights, since 2.55 the lag issues progressively become worse. I have Verizon Fios running 75/75 connection, my PS4 is wired to my modem. I don't think it's the service since I've been using Fios since the launch of 2.0 and I haven't had this kind of lag until now. Though I did upgrade my modem/router to one of the Fios Gateway routers this past weekend and the issue still continues.

I really do enjoy this game but it's getting to the point where I can't even consider running Bismark or Ravana EX fights, and there is no way I can do Alexander Savage with these issues on peak nights. I don't think this is an issue with my isp as it just happened with an update with the game, and I've heard many others with different other ISPs having the same issue. I really hope SE is working on this, or at least aware of this.

I'm on Balmung btw, and I know Aether has two of the most populated servers in the game.

I apologize if there are other threads similar to my post, I didn't see it in the first few pages.

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SQUARE ENIX PLEASE FIX THIS. I have done everything in my power to fix this. I called my provider, I replaced my router and still no fix. This is the EXACT problem that i have. I also have verizon fios with a great wired connection. YOUR lag makes the game pretty much UNPLAYABLE. As a veteran playing ffxiv for 2 years I feel that this is unfair to the consumer and to me as a loyal customer.