anyone else not been charged for HW yet?

sorry if this isnt the place to put this lmao but i preordered HW on march 19th and I still haven't been charged for it. I've been really worried cus like, I know i preordered it cus I just redeemed my preorder code stuff today but they still haven't charged me and expansion hits in like a week, so has this happened to anyone else >>? im worried

I haven't been charged yet either. I pre ordered the digital ce off the NA store. I had to redo mine because of a change in the card but so far I haven't seen anyone with a digital NA pre order saying they have been charged. Yet despite that I am getting a little worried as well.

That's what I preordered too, the digital CE off the store, what the heck.

As long as you have your pre-order codes, I wouldn't worry about being charged yet for digital editions. You'll likely just get charged on the absolute day, since you're going to have downloaded the client and content by the 19th anyway. They aren't shipping anything to you so there's no need to charge you in advance in order to make sure it reaches you on time.

I've been charged for both my digital CE copy and my physical CE copy already(ordered both for me and my mate). I guess they are charging for physical copies first since they are currently starting to ship them and since my digital copy was on the same bill, I was charged for it too.

Can't say for sure if others were charged or not the same way I was.

I have been charged for the digital normal edition the day I pre-ordered. ( EU )

My Mog Account says HW early Access, Windows.
I've not been charged yet either.

Just got my email. I'm being charged next Thursday!

ITS HERE ITS HERE!

Quote:

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Originally Posted by Talia_Hailwind

UPDATE

GOT MY EMAIL
IT SHOULD BE ACTIVE FOR PS4 PHYSICAL PREORDERS NOW!

QUICKLY GO DOWNLOAD IT, I'M WATCHING MINE DOWNLOAD NOW!!!

http://i.imgur.com/PrjMiEU.gif

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Just got it:

"Order Number: xxxxxxx

Dear customer,

Thank you for your preorder of FINAL FANTASY® XIV: Heavensward™. We are pleased to
announce that we will soon be preparing your order for shipment. As part of this preparation, we will
begin charging for preorders on June 18, 2015 using the payment details that you provided upon
checkout."

Majority of the people that has been charged bought EU version, and NA physical I think.

Mine is NA digital, and also hasn't been charged yet(but already received the code and used them on mogstation ages ago)

Quote:

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Originally Posted by Amatsuhira

My Mog Account says HW early Access, Windows.
I've not been charged yet either.

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Got my email from SE store, not game account.


[]s

I actually just got an email this morning saying they are charging me on June 18th. I got the digital CE.

Purchased digital CE, just got email 15 minutes ago. so hyped!!

Normal Edition digital copy from NA store, no email or charge yet. However looking at other posts I'll just assume I'm getting charged on the 18th. My Mog Station says my account is Heavensward Early Access so I'm not really worried.

ahhh just got my email like 15 mins ago, thanks for all the replies though lol!!

Yep just got the email, and its in line with the standard "1 week prior to billing" emails that I get every month for my subscription.

I've been billed, but EA is in a week and I still don't know when my Physical CE will ship. Really hoping I'll be able to install off the disc before EA, otherwise I'll be spending three solid days downloading with my crappy connection like I did for ARR.

oh boy im worried. I ordered the preordered the digital CE for the ps4 and its fine, shows up in my services on my ps4....but I haven't received any email giving me an EA code or anything...

Got email today, Never have i been so happy that someone is taking money from me.

Anyone who ordered through the Square-Enix Online Store and still has not been charged I urge you to contact their customer support on the status of the order. I had an issue like this and when I contacted them they told me my order had been canceled. I had no explanation and didnt know anything happened until I contacted them.

I had to purchase it again and then was charged immediately. If you entered the preorder code from the other copy then you dont need to enter the new one, just make sure you register the full version with the proper code you get from the new order.

Hope this makes sense.

PS: OP, if this works for you it might be nice to quote me in your OP so others can see this answer as it might help them too. Just so it doesn't get lost in the sea of comments.

Have not been charged yet.

What tipped me off was when i looked at my account details and checked my order history it was empty. Apparently it was because when I preordered I selected PayPal and it was a pending order since they werent charging right away. Paypal only holds a pending order for a month then it rejects it or something. Just a few things about my experience and if any part of it can help someone else, it will make me happy.

Quote:

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Originally Posted by Fenral

I've been billed, but EA is in a week and I still don't know when my Physical CE will ship. Really hoping I'll be able to install off the disc before EA, otherwise I'll be spending three solid days downloading with my crappy connection like I did for ARR.

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You likely won't be installing anything via disc. The expansion is being patched via the launcher next week to everyone, regardless of whether they buy the expansion or not as everyone needs the files. It's unlikely many people will receive physical deliveries before that patch.

I'm sure they are doing rolling charges and e-mails are going on throughout the day for NA digital orders. I have yet to get an e-mail about the charges starting, but I have the pre-order code applied to mogstation already.
I ordered mine back in april using a credit card for the digital CE, and checked the SE store and still shows my order. I'll edit post if/when I get e-mail about the date of charge.

Edit: And within 10mins of this post I did get the e-mail saying charges will begin on June 18th.
(NA CE digital purchase)

So I never looked into it much, but I ordered the NA Digital CE for PC and I also just got the notice that funds will be debited on June 18th :3 I'm paying with a credit card so I'm not worried about anything cancelling on me.

Heavensward, Please look forward to it!

Quote:

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Originally Posted by Alberel

You likely won't be installing anything via disc. The expansion is being patched via the launcher next week to everyone, regardless of whether they buy the expansion or not as everyone needs the files. It's unlikely many people will receive physical deliveries before that patch.

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Well, as long as they give me the whole week to download... :/

It's been so long, I can't remember if I did the 1.0 CE install off the disc or not. I feel like I did, though...

I just received my email an hour ago from SE stating that they will charge me on June 18th for my HW digital edition and to make sure I have the funds available. :) So as long as you have the email you should be okay. I think they are mainly charging physical copies now since they have to ship the product and need to have received your money first in order for it to arrive at your home in time for early access.

I bought the expansion back in March, and I received the codes. The codes have since been registered so my mogstation account already registers Heavensward/Early Access. I even received an email last week letting me know my codes have been activated. Thing is when I bought it, I had the money on my debit card at the time. Thought I would be charged right away, but never was. Then I got the email today about being charged on June 18th. But some problems have come up since I ordered it. So there won't be any money on that card until next Friday, the 19th. Will they just not let me log on since the codes are already registered. Not sure how they can cancel when the codes are already used.

It's somewhat of a "Shut up and take my money!" post. Hahahaha

Quote:

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Originally Posted by Mythria

I bought the expansion back in March, and I received the codes. The codes have since been registered so my mogstation account already registers Heavensward/Early Access. I even received an email last week letting me know my codes have been activated. Thing is when I bought it, I had the money on my debit card at the time. Thought I would be charged right away, but never was. Then I got the email today about being charged on June 18th. But some problems have come up since I ordered it. So there won't be any money on that card until next Friday, the 19th. Will they just not let me log on since the codes are already registered. Not sure how they can cancel when the codes are already used.

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My situation was similar. When i repurchased I could not enter the new code for the early access/preorder in the mog station. I still did it on the registration site that gives you the EA code though. anyway, once I realized I couldnt enter the code or update it, I contacted SE support. They told me that as long as it says you registered for early access, you should be fine (at least thats what I was told). Just make sure when you get the serial number from when you actualy manage to purchase it, that is what you enter to upgrade your account from early access to open access.

https://scontent.xx.fbcdn.net/hphoto...ea&oe=55FC10DF

Since I originally owned 1.0's CE, my account was automatically upgraded to ARR's digital CE, so I couldn't justify ordering/pre-ordering ARR's physical CE since I'd basically be paying full price for just the physical items in the box. But a friend of mine insists his physical ARR CE shipped and arrived early for his early access.

Hopefully they do the same with this one. I personally don't care so much about the early access, I just wanted the physical CE. But considering that even people who -didn't- preorder, but are currently playing ARR, will still be logging into the same servers all throughout Early Access (which is just early access to the new content, not exclusive access to FFXIV entirely), server loads are definitely going to spike, which is going to include people downloading the content as opposed to off the disc.

Quote:

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Originally Posted by MageBlack

My situation was similar. When i repurchased I could not enter the new code for the early access/preorder in the mog station. I still did it on the registration site that gives you the EA code though. anyway, once I realized I couldnt enter the code or update it, I contacted SE support. They told me that as long as it says you registered for early access, you should be fine (at least thats what I was told). Just make sure when you get the serial number from when you actualy manage to purchase it, that is what you enter to upgrade your account from early access to open access.

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Oh good to hear. While I still haven't received the email about the charge yet I did have to reorder due to fraud issues and have been trying to figure out what to do about the new EA code since SE support has only been giving me the run around. But I will sit tight then and see what happens.

Reporting that after posting in this thread, I too have officially received my "payment incoming" email. *thumbs up*