version check error ps4 post HW pre-order code

I was playing fine last night after the patch, got an email telling me I could put my pre-order and early access code in so I went and did that this morning via the psn store as instructed.

Downloaded and installed fine, started the game and it ran a very long update.

Now whenever I try and log in, I get the error:

Unable to complete version check
[20458][24530][20457][404]

I have tried restarting the ps4, exiting the game entirely and re-running several times and nothing is working!

This thread:
http://forum.square-enix.com/ffxiv/t...-version-check

Quote:

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Originally Posted by Credor

This thread:
http://forum.square-enix.com/ffxiv/t...-version-check

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hai, I read that before posting, error code and circumstances are different. My game was working perfectly after the patch yesterday, I finished all the HM primals and got my relic before turning it off at just gone midnight (GMT)

Now I'm getting this issue this morning... Thought maybe because the code was different it needed a different thread. The solution there is only for pc as well :(

Same Problem.

The last error code (404) looks like an HTTP error (page not found). If that is the case, SE screwed up communication with PSN (letting PSN deliver the Heavensward download before having the version check infrastructure in place.)

Quote:

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Originally Posted by stupiddog

Same Problem.

The last error code (404) looks like an HTTP error (page not found). If that is the case, SE screwed up communication with PSN (letting PSN deliver the Heavensward download before having the version check infrastructure in place.)

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That's what I assumed too with the [404] I don't want to have to do a full re-install of the game, and I can't seem to roll-back the update version to last night's until the issue is fixed either... I hope they fix it soon, I'm supposed to be running post-game with my FC tonight to get my Zenith :(

THIS IS JUST A THOUGHT, NOT CONFIRMED AS A WORKAROUND: I cannot access my PS4 right now, but I thought that maybe this works: Can you try to deinstall the add-on (not the main game!) via the PSN store application, and then try again logging in from the FFXIV application?

Not that I can see, if you go to FFXIV:ARR>Add ons there's no options menu, just a "download" button :(

IMO, "Unable to complete version check" means, that launcher cant read current game version from local files (cleaned as result of error?) like in this post about PC version solution:
http://forum.square-enix.com/ffxiv/t...=1#post2964048

When file with version is empty, game not started (because cant does version check before). On PS4 we cant editing files then ... only solution (if SE dont change something) is install from scratch.

But if the error is with the HW download, there'd be no point in updating because it'll update to the latest found version, which in my case is the HW patch. :( so it'll just reinstall the glitched file?

Quote:

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Originally Posted by lacrimosaangel

But if the error is with the HW download, there'd be no point in updating because it'll update to the latest found version, which in my case is the HW patch. :( so it'll just reinstall the glitched file?

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Problem is, IMO, with update checking, not with real update. In yours case, you have latest version, but launcher still will does checking (launcher check for update after every login, before game will launch).

Quote:

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Originally Posted by Credor

Problem is, IMO, with update checking, not with real update. In yours case, you have latest version, but launcher still will does checking (launcher check for update after every login, before game will launch).

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So If I wipe and reinstall the whole thing, it might fix this? I don't really want to have to go through hours of reinstallation if it won't help :(

Quote:

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Originally Posted by lacrimosaangel

So If I wipe and reinstall the whole thing, it might fix this? I don't really want to have to go through hours of reinstallation if it won't help :(

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In my case (and few people also) full reinstall resolved problem. But there is no guarantee, that next update/hotfix in future will be free of that problem (messing files with version numbers).

uhhh a p.i.t.a then... I'll attempt a full reinstall and pray it works! Will be gutted if I can't get on tonight!

I think the PSN versions aren't redeemable yet the lodestone says the windows version is could that be the problem?

Quote:

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Originally Posted by Dererk

I think the PSN versions aren't redeemable yet the lodestone says the windows version is could that be the problem?

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If it wasn't redeemable, it'd not have downloaded? And I got the email saying that the code needed to be input via the PSN store :S

Doesn't mean it's up yet didnt some one say it's not registering because something's incomplete. The post on the loadstone said they would send an email once psn version is redeemable.

Its pretty stupid that it isn't yet I mean the preorders wer way over a month ago why haven't they finalized them with psn yet.

Quote:

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Originally Posted by Dererk

I think the PSN versions aren't redeemable yet the lodestone says the windows version is could that be the problem?

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No. Problem is with application bug (launcher?) that messing local files (on PS4 and PC). On PC you can edit these files (solution in other thread), on PS4 - you cant editing local files. Source of game is non important. Problem is with and without HS addon.

Well that's why I assumed it was done, because I saw the FB post yesterday about the windows one being up but when I checked emails and my SE account ths morning it told me to register the code on psn... When I did it downloaded and installed perfectly fine - which I assumed wouldn't have happened until the service was active (I tried when the codes were originally emailed and it said it didn't exist..

It's currently running first time set up again. If not I'll have to go into my system settings and wipe absolutely everything, then do 7 months of updates :(

Quote:

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Originally Posted by lacrimosaangel

If not I'll have to go into my system settings and wipe absolutely everything, then do 7 months of updates :(

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Dont remove both settings files (system and character name) from system settings. There are important things - gear sets, macros, GUI settings, crosshotbar settings and so on. Remove game only from PS4 desktop options.

Quote:

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Originally Posted by Credor

Dont remove both settings files (system and character name) from system settings. There are important things - gear sets, macros, GUI settings, crosshotbar settings and so on. Remove game only from PS4 desktop options.

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Thanks, that's what I did, deleted it from the XMB and re-inserted the disk, it was running original setup and I thought that was the HW setup as I didn't go through settings.
But it's now downloading 2014.04.21.0000.0002 so yeaah.... A long afternoon of downloading and waiting :(

Can I at least go and play something else while I wait? :( I had hunts and Ixal quests waiting for today, not going to get it before refresh now :(

So I deleted everything and re-ran the updates. Finished installing and it has now let me log in.

I've re-downloaded the HW update and it says it's going to take about an hour to download. Earlier it only took a few minutes.

I think perhaps the problem was with the original download not completing correctly. I'm able to log in and play at least, I'll update again once the HW download has downloaded and installed