What a nice 'welcome back to Eorzea!!!"

So I want to say some time around June I decided to stop playing FFXIV.

Last night as I popped in to say his to old FC mates I was listening to them and got really excited so bought a 60 day game card and joined back up.

Since then in the maybe 5hrs I've been sitting at the PC in that time frame I've been able to play maybe 20-30min.

I keep getting 90k'ed and then Error 2002.

Asked FC mates and they had me check my speed....uploading at 6.4 which they say is plenty.

They then directly had me ping the server we play on. Got all four response they said I should, the lowest was 62 with an average of 64. More than enough they said.

Yet I still get both the errors.

They say it's Level3's fault, bad routing something or other

Waiting for a FATE for Atma weapon and I cast 6 Fires on an ice elemental.....20 seconds later it dies.

It's apparently not anything on my end so I've just paid for 60 days of game time I apparently can't use.

'Welcome Back' to me

Just for the heck of it did you try restarting all your network equipment, just to try something?

There is not nearly enough info in the OP to help diagnose the problem.

Quote:

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Originally Posted by Wuushy

It's apparently not anything on my end so I've just paid for 60 days of game time I apparently can't use.

'Welcome Back' to me

---

its also not anything on Square-Enix' end.. so what?

Well, at least the following information is missing:
Country you're playing from
tracert data towards datacenter you're playing on
ping data towards datacenter you're playing on
ping data towards google for comparison (for any packet loss check)
any programs used to play FF14? VPN or tunneling?

Also note other programs you might be running at the same time. If you're streaming video or torrenting something at the same time as playing, you might 90k because the game detects too high packet loss and forces you to disconnect (anti-cheating measures).

USA, Ping to DataCenter was 72 average, to Google was 38 average, no idea what tracert data is, no other programs running to play the game or other things even open besides a Chrome window and TS

Quote:

---

Originally Posted by Wuushy

USA, Ping to DataCenter was 72 average, to Google was 38 average, no idea what tracert data is, no other programs running to play the game or other things even open besides a Chrome window and TS

---

Some US isp have been reported to throttle FF14. Welcome to net neutrality. So your connection may be awesome and ff14 would be bad. On the bug forums some people have reported having to pay an extra premium from there provider.

Quote:

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Originally Posted by Stormrider

Some US isp have been reported to throttle FF14. Welcome to net neutrality. So your connection may be awesome and ff14 would be bad. On the bug forums some people have reported having to pay an extra premium from there provider.

---

Well that suddenly makes SOOOOO much more sense then.

When I moved to FL the only thing in this area is Comcast and anyone that knows THAT name knows how bad they are on throttling things.

I would recommend that you reset your network stuff like suggested. Make sure all the right firewall settings are up depending on what you use. Then phone Comcast and see if they might help you figure out if anything is on there end. Or you could check the report a problem thread and see if any of the people in the 100+ page thread are in your area. A lot of people with issues seem to come down to area and provider.

Sorry that its not working out for you. The server has also been a bit iffy for a few people but not uplayable like you report. Or instead of all the angry housing threads there would be angry 90k threads :)

Quote:

---

Originally Posted by Wuushy

Well that suddenly makes SOOOOO much more sense then.

When I moved to FL the only thing in this area is Comcast and anyone that knows THAT name knows how bad they are on throttling things.

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Running on Comcast here, no issues. Though I'm in the northeast and on the PS4.

Give me some information:

What version of Windows are you using?
Are you using the FFXIV client through Steam or standalone?
Are you connected via a Wireless network connection or via a network cable?
Do you have a Comcast cable modem and a separate router, or are they both the same device?

Comcast has monthly bandwidth caps for some regions they operate in. Check your Comcast account to see if you've hit it.

Quote:

---

Originally Posted by TheRogueX

Give me some information:

What version of Windows are you using?
Are you using the FFXIV client through Steam or standalone?
Are you connected via a Wireless network connection or via a network cable?
Do you have a Comcast cable modem and a separate router, or are they both the same device?

---

No idea on Windows Version, same one I played on from the BETA for the game though
Wireless, (same as from the BETA
Same device I believe
Standalone client

Ok, thanks.

You said you pinged the datacenter earlier. Go back into a command prompt and run tracert.

It'll come back looking something like this (you can also see the syntax for the command in this image):

http://i.imgur.com/Am4Fi9z.png

Either post an image here of your results or just copy & paste it for me and we can try to figure out where your problem may lie.

EDIT: I've apparently reached my posting limit for the day, so I can't help you any more except by editing this post over and over.

Your numbers look good. Have you moved your computer or wireless router recently? Perhaps there is new interference that is causing the problems.

1 1 ms 1 ms 7 ms 10.0.0.1
2 38 ms 29 ms 29 ms 76.26.248.1
3 13 ms 23 ms 19 ms te-1-2-ur01.mtdora.fl.lakecnty.comcast.net [69.1
39.188.17]
4 20 ms 12 ms 11 ms ge-3-35-ur01.sumter.fl.lakecnty.comcast.net [68.
85.212.237]
5 21 ms 23 ms 29 ms te-0-3-0-5-ar03.bonitasprngs.fl.naples.comcast.n
et [68.85.238.89]
6 30 ms 35 ms 28 ms pos-1-10-0-0-cr01.miami.fl.ibone.comcast.net [68
.86.94.89]
7 28 ms 28 ms 44 ms pos-0-1-0-0-pe01.nota.fl.ibone.comcast.net [68.8
6.87.106]
8 26 ms 28 ms 36 ms 50-248-118-242-static.hfc.comcastbusiness.net [5
0.248.118.242]
9 25 ms 43 ms 26 ms be2054.ccr21.mia01.atlas.cogentco.com [154.54.80
.41]
10 33 ms 35 ms 35 ms be2122.ccr41.atl01.atlas.cogentco.com [154.54.24
.193]
11 54 ms 51 ms 53 ms be2098.ccr41.ord01.atlas.cogentco.com [154.54.29
.97]
12 69 ms 63 ms 66 ms be2079.ccr21.yyz02.atlas.cogentco.com [154.54.27
.182]
13 72 ms 67 ms 76 ms be2090.ccr21.ymq02.atlas.cogentco.com [154.54.30
.206]
14 76 ms 66 ms 66 ms 38.122.42.122
15 74 ms 67 ms 67 ms te7-4.dr9.mtl.iweb.com [184.107.1.110]
16 67 ms 73 ms 67 ms 72.55.128.44
17 75 ms 73 ms 73 ms 184.107.107.176

That's the end of it

Yeah, don't pin this on the game....I can't even tell you the last time I got 90k'd.