Used Cascadier Uniform Voucher on wrong item, how screwed am I?

So I got my Cascadier ticket because my sub renewed, and in my yayness, thought that the Black Summer Top was for female characters. Now this is a problem, as I am a lovely little Miqo'te lass. Is there a way to change this to the female bottom? I tried calling a GM, but that was over 24 hours ago and no response. :(

I think they are adding the ability to exchange gendered items to the calamity salvager in the patch. At least for event items, but I would think they'd add the reward items too.

From the 2.3 patch notes:

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The Calamity Salvager NPC has been changed as follows:

Gender-specific gear introduced during seasonal and collaboration events can now be exchanged for gear of the opposite gender.

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There's no reason to assume that won't also be true of the voucher token, so good news! You only have to wait another day.

Yay! Thank you for the info, I must've missed that section of notes.

Contact a GM. I made the same mistake(before the shop was improved) and was given the swim suit reflecting my gender, I even got to keep the original. The GM also told me that it would NOT use up my one time restoration request!

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Originally Posted by Gextiv

Contact a GM. I made the same mistake(before the shop was improved) and was given the swim suit reflecting my gender, I even got to keep the original. The GM also told me that it would NOT use up my one time restoration request!

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He/She did contact a GM. Did you read the post or just the title? xD

Why is it even possible to get a gender-locked item for the wrong gender? Seems kind of silly to be able to purchase something you can't use.

Sorry to bump this, but just wanted to give an update.

The Calamity Salvager does not have an offer for top to bottom. I also received this reply from SE, though it was from email support rather than in-game:

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We understand that you are reaching out to the GM team for assistance,in regards to the Cascadier Uniform but unfortunately we are unable to address your request as it falls outside the scope of our services as we are only able to trade the female top for male top and female bottom for male bottom but not cross exchange. For a list of issues that GMs are able to assist with, please visit our support site at http://support.na.square-enix.com, choose FINAL FANTASY XIV and review the Frequently Asked Questions (FAQ). You then can click on In Game and then select Game Master Services to review commonly asked questions. You may also use the Search feature to find possible resolutions to your request.

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So...it looks like I'm just screwed now. I'm disappointed.

seasonal events are supposed to return, I'm surprised the summer event hasn't happened again. So just wait it out and you'll be able to get it!

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Originally Posted by Darus

seasonal events are supposed to return, I'm surprised the summer event hasn't happened again. So just wait it out and you'll be able to get it!

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Yeah, but it still sucks to use an item given for being a subscriber on the wrong thing.

Weird. I would think GMs would let you make that trade. I mean, the only thing the vouchers can be spent on are those black swimsuits.

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Originally Posted by Alukah

Or is there any reason why it wasn't added to the calamity salvager?

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It's on the Calamity Salvager option: Items For Her. Just trade in your male swimsuit for the female one.

Greetings, Violyre!

Your post was brought to my attention by the Community team, and I would like to take a moment to try to address it. Based on what I have read, you purchased a male and female Cascadier body piece, and tried to exchange one of them for the leg piece so you could have a complete set. If my understanding of your situation is correct, the message may have been sent was due to a misunderstanding of the item reimbursement policy. Being able to exchange for the leg piece would certainly not be available for you, and it is something we should be able to assist with. Please submit a GM Call including the following information, so we can try to assist you:

• Name of affected character
• The item you would like reimbursed

I will make sure that the policy is clarified, since this specific situation is a new one that we have encountered, and the policy in this situation is not the same it might be when relating to different items. Hopefully we can help you complete the set!

LGM Enkrateia

Is there any reason why those items are gender specific? Or is there any reason why it wasn't added to the calamity salvager? Now that we can obtain up to 10 fantasias (and more later on) seems rather silly to lock this uniform to just one gender.

Also is there any restriction on how many times we can request an uniform replacement for the other gender?

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Originally Posted by Alukah

Is there any reason why those items are gender specific? Or is there any reason why it wasn't added to the calamity salvager? Now that we can obtain up to 10 fantasias (and more later on) seems rather silly to lock this uniform to just one gender.

Also is there any restriction on how many times we can request an uniform replacement for the other gender?

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The Calamity Salvager NPC can now exchange gender-specific gear for the opposite gender to alleviate problems like the ones you describe. The OPs issue was slightly different from normal and that's why it required special attention.

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Originally Posted by Enkrateia

LGM Enkrateia

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When will we get another chance to obtain yukatas?

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Originally Posted by Bayohne

The Calamity Salvager NPC can now exchange gender-specific gear for the opposite gender to alleviate problems like the ones you describe. The OPs issue was slightly different from normal and that's why it required special attention.

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The OPs problem seems a little odd that it falls out of the scope of services though, according to the followup post on the first page. Isn't it just a matter of removing the wrongly purchased item and replacing/mailing either the voucher or the correct intended equip? I'm fairly sure GMs have that power.

Oh that was my bad, I was confused with the name of the outfit we get from veteran rewards, I thought the Calamity Salvager could only exchange items from the last summer event.

Thank you for clarifying~

Thank you! I'll submit it right away, and put a link to Enkrateia's post, just in case.

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Originally Posted by Welsper59

The OPs problem seems a little odd that it falls out of the scope of services though, according to the followup post on the first page. Isn't it just a matter of removing the wrongly purchased item and replacing/mailing either the voucher or the correct intended equip? I'm fairly sure GMs have that power.

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A GM posted a reply to the OP above my response. :)

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Originally Posted by Bayohne

A GM posted a reply to the OP above my response. :)

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Oh geez, don't I feel stupid now. :(

I ran into this issue when I used Fantasia going from a male char to female char.. but was soooooooo happy when I saw I could get all the female versions of my costumes at the calamity salvager <3

oh man. I'm so glad I didn't get rid of the male swimwear! Was pretty bummed I never got the black bikini

Greetings!
I am glad to see there is a solution to this issue, for I have also mistakenly done the same thing. I accidentally exchanged a Cascadier Uniform Voucher for the male top instead of the female bottoms.
I have submitted an inquiry in-game and was advised to check the forums to see if anyone else had experienced the same slip-up. Is there a GM that I can contact for assistance to get a matching set?
Thank you very much in advance!

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Originally Posted by Charissa

Greetings!
I am glad to see there is a solution to this issue, for I have also mistakenly done the same thing. I accidentally exchanged a Cascadier Uniform Voucher for the male top instead of the female bottoms.
I have submitted an inquiry in-game and was advised to check the forums to see if anyone else had experienced the same slip-up. Is there a GM that I can contact for assistance to get a matching set?
Thank you very much in advance!

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You can exchange male items for female items at the calamity salvager

Limsa Lominsa Upper Decks (x11,y14)
Old Gridania (x10,y8)
Ul'dah - Steps of Thal (x12,y13)

I can't exchange a male top for female bottoms >.<

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Originally Posted by Charissa

I can't exchange a male top for female bottoms >.<

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If its the same like other items, you can only exchange a bottom for another bottom or a top for another top.

Problem resolved. Thank you GM team for the assistance! ♥