Started a week ago and I'm angry (imagine that)

I started when this game became available on Steam. I tend to avoid mmorpg's at release after numerous bad experiences with other games (the only exception being Rift, which actually nailed its launch), but I figured after 6 months the game would be relatively stabilized. Yet since I started this game, server maintenance and shut downs have been happening every other day, and due to my unusual work hours, they have all managed to coincide with my off times. This is getting old REAL fast and I hope this isn't going to be a regular thing for you.

To put it bluntly, kindly get your $#!^ together or you'll lose this customer before the "free month" is over.

http://2.bp.blogspot.com/-rW98Ua_-Xm...ille-bluth.gif

/10char

This is not a regular occurrence, they are gearing up for a major game update and unfortunately this has fixed and caused issues at the same time it seems.

Be patient.

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Originally Posted by UrborgStalker

To put it bluntly, kindly get your $#!^ together or you'll lose this customer before the "free month" is over.

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It's too late, you already bought it, SE is happy.

18th Feb FFXIV released on Steam
20th Feb Patch 2.16 released (8.5hr), planned since 13th Feb
21st Feb Emergency maintenance (3hr)
26th Feb Patch 2.16 hotfixes (2hr)
26th Feb Emergency maintenance (current)

I'm sorry, but you seem to have just had very bad luck with your windows of play coinciding directly with server down-time. It's usual for a patch to hit and be followed up the same or next day with a quick emergency maintenance.

You can expect one maintenance lasting an hour or two per week from recent experience. This obviously increases when the game is patched, as we've seen this week. Unfortunately, the down-side of regular game updates is regular maintenance and it's just kinda random as to if they affect you or not, depending on your time zone/gaming hours.

As a whole, aside from Launch week, the game has been more or less stable, with less maintenance than SWTOR or Aion or TERA during a comparable period in life-cycle. Suspect this was a maintenance to fix both the Primal Server issues and the duplicating bug that's been in the game since 2.16.

And lets not forget this isnt any diffirent from what happened weekly in the previous 3 years this game ran. Only this time around they're not adding rediculous and major game-changing things (i hope) because they wanted to be diffirent.

Maintenance for fixes i dont mind. Maintenance to screw over combat mechanics that completely do away with and replace it entire i'm not fine with :/

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Originally Posted by KyroeFelix

http://2.bp.blogspot.com/-rW98Ua_-Xm...ille-bluth.gif

/10char

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LMAO! You just made my day. /cheers!

dont have an issue with maintenance, whether it is during my personal prime time to play or not.
no game time is that much of a priority /meh

I wish every launch was as good as the Rift launch, that game came out with loads of content, almost all the patches were hotfixes and the server didn't even come down for them, you just installed the next time you started the client. Not only that but there was hardly any lag even during giant zone invasions where you would see a retarded amount of other players. I was disappointed when Trion sold out and then laid off over half their staff including their dev lead before going free to play and becoming a shitty pay to win game.

That said, the maintenance typically isn't bad aside from mondays and occasionally tuesdays. If those are your only days to play then I would not pick this game, on the other hand it's an awesome game with lots of content planned and on the way. There's a major patch in march that will add lots of fun things to do and hopefully bring back a few of the slowly dying playerbase that's completed everything.

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Originally Posted by Surian

And lets not forget this isnt any diffirent from what happened weekly in the previous 3 years 7 months this game ran. Only this time around they're not adding rediculous and major game-changing things (i hope) because they wanted to be diffirent.

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fixed it a bit

1.0 and ARR are not the same game. Sure, ARR is based on 1.0, but they programmed ARR new and not put it on 1.0

Fixing bugs is not a bad thing. If they need the downtime to fix something, then they are correct to take it. Nobody wants to see a game breaking issue go on for days without being addressed.

With that said, it'd be nice to know what they are working on...

Lol you're new, they're trying to fix things in this game that affect 95% of the community and not just you. They'd lose a lot more customers if they didn't fix the instancing, and stuff to do with endgame. Losing you, no problem. Losing all the people at endgame.....big problem. Put this into perspective before you talk, are you new to mmos? Cause literally this is an every mmo on the planet problem eventually, new patch, ooops experimental stuff got put in the patch, hotfix, that effed up the instance servers, hotfix. This is actually quite common, meaning I've seen it at least once in every mmo I've played except maybe XI since it had version updates the size of mammoths, and even then they'd eff stuff. You aren't even paying yet...most of our first free month trial was ACTUALLY spent not being able to log in...because of overwhelming server populations, and yet....they are fixing the game and you complain. The audacity of a person to think that anyone cares.

Oh man, I remember Rift's launch, it really was almost perfect. :)

I haven't actually ran into a single maintenance window in FF14 yet, I see the warning messages, but I've never been blocked by one, guess I'm just lucky.

Rifts launch was almost perfect? Man I must have been playing a different game then.

What do you want? If this was XI this would be normal since they would normally give us a patch and end up breaking something while players would take selfies with summonerless avatars in Rolenberry that had a depleted health bar. Be glad you're on a NA server and not a Japanese server. They used to have maintenance every Wednesday for their data centres because of over crowding. Yes it sucks that they have been having maintenance more often right now that just happens to go with your time off, but as others have said they just put in a minor patch that had/has some prep coding for the major patch that's coming next month.

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Originally Posted by UrborgStalker

I started when this game became available on Steam. I tend to avoid mmorpg's at release after numerous bad experiences with other games (the only exception being Rift, which actually nailed its launch), but I figured after 6 months the game would be relatively stabilized. Yet since I started this game, server maintenance and shut downs have been happening every other day, and due to my unusual work hours, they have all managed to coincide with my off times. This is getting old REAL fast and I hope this isn't going to be a regular thing for you.

To put it bluntly, kindly get your $#!^ together or you'll lose this customer before the "free month" is over.

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Square knew you were signing up and are jealous of your abilities. They stuck it to you by performing maintenance on the times YOU SPECIFICALLY PLAY MUWAHAHAHAHAHAHAHAAH. They got you good.

It's a sever. They have to be worked on. Things happen. You need to get right with that.

I guess I'm just used to this from XI. After updates there was usually one normal maintenance to fix things they just accidentally broke, and sometimes another emergency maintenance to fix something that went completely tits up.

At least they actually fix these things right away instead of telling us to live with them until the next update. I'd rather have a little downtime than a major problem.

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Originally Posted by Nayto

It's too late, you already bought it, SE is happy.

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The real revenue stream from an MMO is through retained subscriptions rather than the frontal purchase. The up front purchases are only decent at launch, but once the game gets down to $10-20, Square is getting less than if they were to have sold you a months sub due to manufacturing fees/retailer cuts/etc.

You just came in at an usually high period of maintenance - do not fear!

I do not play odd-hours, but very very rarely has my playtime been effected, and I've probably played an average of 15-20 hours / week pretty consistently since launch.

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Originally Posted by Zezlar

The real revenue stream from an MMO is through retained subscriptions rather than the frontal purchase...Square is getting less than if they were to have sold you a months sub due to manufacturing fees/retailer cuts/etc.

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Except the game was bought on Steam, so Square got full profit from this customer. +1 Square.

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Originally Posted by KyroeFelix

Except the game was bought on Steam, so Square got full profit from this customer. +1 Square.

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Is this full profit before or after Steam got it's cut, operating costs, recouping costs, etc? Non GAAP or GAAP financial reporting?

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Originally Posted by KyroeFelix

Except the game was bought on Steam, so Square got full profit from this customer. +1 Square.

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No they don't. Steam takes a slice off of the revenue from the sale. Just because it's digital doesn't mean that there are not fees associated with selling it. If Square-Enix themselves sold it to us digitally through their own service then sure. However, Steam takes a cut, as does Amazon, MSFT, Sony, or any other digital provider.

Why would steam allow SE to use their servers to distribute TBs of Data for free? It doesn't make any sense. The real money is through subs.

I think OP, you are just an angry person. Every game needs time to install and patch when it's new on your computer. It doesn't matter what sort of game it is, server's also need maintaining, why would we pay $15 a month for a poorly run server?