Where can i report this, in order to get help from SE ?

Today i cleared Ifrit EX and i pushed need on the weapon and won. But the item is not in my armory chest nor in my inventar :(

Where should i report this...am i the first one with such problem ?


[IMG]http://i57.tinypic.com/28tf2fc.jpg[/IMG]


http://i58.tinypic.com/20iapgm.jpg

Too bad Ifrit Extreme Mode doesn't drop a weapon.

Did you leave before the weapon fell? Your best bet is to use the in-game help desk and submit a ticket to speak to a GM. Slim chance you'll get anything but always worth a shot.

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Originally Posted by MikoteAstra

Today i cleared Ifrit EX and i pushed need on the weapon and won. But the item is not in my armory chest nor in my inventar :(

Where should i report this...am i the first one with such problem ?

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Ifrit EX does not drop a weapon. If you mean Ifrit Hard, then use the support ticket interface in game to open a support ticket. You can find it in the Support menu found in the Main Menu.

I posted a photo! I also just checked the entire armory chest for new items....and this item i dont have there also in my inventar. So even as you people say it does not drop a weapon...i didnt got such item !

Can you tell me for such problems where shall i report to SE ?

Inferno-Bangle-of-Striking

It's a bracelet and you should check your bracelets inventory. ;P

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Originally Posted by BunnyChain

Inferno-Bangle-of-Striking

It's a bracelet and you should check your bracelets inventory. ;P

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I did and its not there :(

show us a screenshot of your armory bracelet section because a bracelette is not a weapon, its something you wear on your arms.

I'm very lost you said it drop a wep but it's really a bracelet and now you saying it's not there. Are you sure you looking at the bracelet slot in your armoury make sure you click on your bracelet you have warning in your char area and check inside that box to see if the item is there.

If it's not then don't worry about it and try and get it again. You only can get one item back and i don't think you want to waste it on that item. On a item that going to be how i put this somewhat useless in one month time when 2.0 release.

How about you take a picture inside your bracelet part of your Armour inventory. Because i think this have more to do with user error then you not getting it. That screenshot said you got it and you saying it's a wep when it's a bracelet and it would be in your bracelet armour slot.

where does it state you can only get ONE item back? that was so in ffxi .... 3 years ago?

Step 1: Go to the Jewelery Bracelets and SORT them. This will put them from Highest IL to lowest. Next, check the top row to see if you're mistaken.

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Originally Posted by Kimikryo

where does it state you can only get ONE item back? that was so in ffxi .... 3 years ago?

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http://support.na.square-enix.com/fa...la=1&kid=68222

I posted the photo of my inventory and my equipt items !

I was thinking it was a weapon because of how it looked in the photo by looting, its my firs time killing Ifrit EX so i didnt knew what sot of item is....but as you can see i dont have it !!!!!

Just this would not be a restoration of an Item mistakingly discarded. This would be solving a bug where a item that has dropped to someones inventory never showing up.

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Originally Posted by Kimikryo

Just this would not be a restoration of an Item mistakingly discarded. This would be solving a bug where a item that has dropped to someones inventory never showing up.

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They did the same thing when purchasing an item with myth stones resulted in a different item appearing in your inventory, despite that being a bug. People were told they had to use their one time replacement, and those that pressed the issue further were accused of submitting fraudulent claims and temporarily banned.

Check your INVENTORY bags and not your chest just in case. I have my inventory set that any gear I get goes there instead of my armory chest, since I don't want every bit of random garbage to flood my nice neat armory chests of gear I actually use.

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Originally Posted by Mhaeric

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Thanks for finding that link of the one time recovered. But ya that pretty much one of the big issue SE have that seem to be not much of a big issue in other MMO. I never played wow enough to have a issue like that but looking it up they have a very nice webpage just for this issue. Best part is "May use the item restoration web form to restore items on one character once every 30 days." There some item that you just can't get back but overall it's better system then ffxiv. You get the item send to you by mail within a good amount of time it seem too.

While ffxiv a simple thing as roll back a account that got hacked could take weeks or months or never. It seem even under yoshi-p they can't learn from FFXIV 1.0 and FFXI mistake with this issue. So i hope SE would so something and soon about this issue and find a good and fast way to deal with it. Even tho i don't find it as such a big issue as i did with ffxi where it could take a very long long time to drop and you get it lol.

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Originally Posted by Mhaeric

They did the same thing when purchasing an item with myth stones resulted in a different item appearing in your inventory, despite that being a bug. People were told they had to use their one time replacement, and those that pressed the issue further were accused of submitting fraudulent claims and temporarily banned.

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Yep I went for SMN myth boots and got SCH they told me it was my one time restoration if I did it.