Unable to Complete Version Check[30605][20448][10009][10019]

Error listed above, same as if i didn't have a connection to the internet (but I do, can talk on vent, play wow, watch movies, etc...)

Cannot reinstall, as it will not authenticate the download from the website, cannot launch, cant do anything. So...yea. Ive tried disabling programs, restarting, you name it, but it does not work.

Would list in other thread, but this is a different error code combination

almost 24 hours later, no change in ability to connect to server.

Hello, I am having the same problem as well, I have made sure all my files are not "read only" and ran them as admin. It was working a couple days ago, and then when I went to play wednesday it gave me this error. I was hoping maybe it was just a bug but I am still unable to connect.

Are either or both of your machines running Windows 8.1 by any chance?

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Originally Posted by Marishi-Ten

Are either or both of your machines running Windows 8.1 by any chance?

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My pc is, however I have tried running it in compatability mode, unless there is something else I should do?

gonna take a stab at this, But is the ffxiv.exe file, are you running it as admin with the box ticked in the properties?

If so, dont run it as admin and untick that box

Having this issue as well. Running Windows 7. Relogging doesn't seem to help. Hope a fix comes along soon. I hardly got to start the lightning event.

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Originally Posted by gintoki88

gonna take a stab at this, But is the ffxiv.exe file, are you running it as admin with the box ticked in the properties?

If so, dont run it as admin and untick that box

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I unclicked the box, but I still get prompted "Are you sure you want to allow this program to make changes to this computer?" I clicked yes, and then get the error after about 30seconds

Disable the Windows Firewall. Try to reinstall again.

I'm currently experiencing this problem as well for the PC version. I've tried all of the fixes that I've seen, however, most of them applied to beta versions of the game. Is this still happening to others? Or has anyone figured out how to fix the issue?

Just started getting this as well today. 1st time its shown up since launch. And when launcher does happen to show up I get script errors...

edit: I get [30605][10009][10020] codes though.

Edit 2: Launcher finally showed up, tried to log in and get: Unable to complete version check. [30410][30607][10009][10020]

orz

Im getting the same error message and its pissn me off... /sigh
i was crafting with major lag then i tele to dragonhead camp and was stuck in the loading screen till it crashed and now i cant get in due to this stupis message.. come on SE wtf >.>

See other thread about Win 8.1 and crashing. I think everyone pretty much needs to remove the last 5 Microsoft windows updates if they are running in Windows 8.1. My game started working again after doing that.

I reinstalled the game, it still will not update. My update history shows that I do now have those updates installed yet.

edit: I reinstalled again with firewalls/defender off, still get the error. I also removed all updates I have done since october, and i still get the same error.

A full reformat might be in your near future. It's been my experience that once you get this error, it's extremely difficult to remove. I don't think it's so much the FFXIV client being bugged as it is crappy updates and coding from the Microsoft overlords.

If you're feeling adventurous, You can try a couple steps below, but I give it low odds of working. Rolling back your updates or a fresh Win 7 or Win 8 (NOT 8.1) looks like the only reliable way to clear the issue:

1.) Run everything as admin
2.) Delete the Boot Folder and drop in known good files (Can find these on Reddit)
3.) Drop UAC as low as it goes (User Account Control)
4.) Uninstall/Reinstall
5.) Registry Repair (Google search yields some good programs)
6.) Set Registry to ignore any kind of admin check
7.) Set files attributes to read only, Read/Write, back to Read only (try to load the exe after every change)

If these don't work, you're going to want to skip the headache and roll back or reformat.

I had this last Sunday evening and yesterday evening. Nothing worked last Sunday, but yesterday I tried connecting through a free VPN program and the version check worked, and I was able to log in.
The program I used was HotSpot Shield.

Fixes for this are very hit or miss for people, so just throwing this on the pile of things to try.

Also, THIS THREAD -> http://forum.square-enix.com/ffxiv/t...0607-20457-409

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Originally Posted by txfeinbergs

See other thread about Win 8.1 and crashing. I think everyone pretty much needs to remove the last 5 Microsoft windows updates if they are running in Windows 8.1. My game started working again after doing that.

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it's like all of the other fixes as they are random and none seems to work for everyone. this leads to it being an issue with the se coding since it's not everyone on the same os nor with the newest updates. for example, i'm on vista 64 and haven't updated since before the issue started in october.

I am finally able to play; "Go to your run box in your start menu on the pc. type msconfig. when there goto services. Then uncheck everybox but the microsoft services." This is what fixed it for me, for everyone else having this issue, I hope it resolves it for you as well.

Edit: However since I reinstalled the game to try and fix it, it seems I know have to wait 3hrs for patching ;-;

I have updated the boot.zip file again. Download it and replace the "boot" folder in your game installation directory. Let me know if it works.

http://goo.gl/ymjBSc

I hate this game. Every time there is an update I get error. You could fix this

http://i42.tinypic.com/nn7ajt.png

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Originally Posted by Jinwa

I have updated the boot.zip file again. Download it and replace the "boot" folder in your game installation directory. Let me know if it works.

http://goo.gl/ymjBSc

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Thanks for your boot.zip I think this is not normal, that we have to each time boot download folder. Thanks Again!

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Originally Posted by Selbur

I am finally able to play; "Go to your run box in your start menu on the pc. type msconfig. when there goto services. Then uncheck everybox but the microsoft services." This is what fixed it for me, for everyone else having this issue, I hope it resolves it for you as well.

Edit: However since I reinstalled the game to try and fix it, it seems I know have to wait 3hrs for patching ;-;

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You are my hero man! This worked for me

And yes, I have to install the whole game once again too lol

Ugh, brace for problems down the line when disabling anything using msconfig. Ten years in IT has shown me that such actions are a mistake that leads to OS re-installation.

Sigh, I almost said my farewells over this.
But this just seems to be an extension of my problem last month of not being able to load the game launcher without the similar error showing up.
I discovered my solution was to very quickly click on the launcher upon startup.
And when the patch/update server started acting the same why yesterday... took me a day or two for the light bulb to flash. Do the same thing!
Very quickly click on the launcher upon start up and Asap sign into the game, and this time, it started downloading the newest patch.
Something isn't letting me activate ffxiv unless it's at the start when the pc is still loading. But I guess I should count my blessings...

I do all what is write there, but there is no result :(

Try turning off sleep mode, had this problem before and that fixed it.

Quote:

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Originally Posted by Jinwa

I have updated the boot.zip file again. Download it and replace the "boot" folder in your game installation directory. Let me know if it works.

http://goo.gl/ymjBSc

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Thanks Jinwa, replacing my boot folder fixed it for me :)

I had this exact same issue and it seems that the script launch errors (black launch screen) and this coincide with each other. I had a malware virus download on my computer last night. Since i was already trying to figure out a solution to the black launch screen it seems that the launcher uses internet explorer as a shell. So I deleted the Malware program (it was called scorpion ad or something) and restarted my computer. then I got this error of unable to check version. So I ran the program Malware Bytes (cnet download) and everything seems to be running fine. See if this solution works. The programs free, might as well give it a shot.

Well, I'm getting these. Turned off firewall/antivirus, replaced boot folder, not working.

@Zarix Did MWB find anything?

@gothmog

Yes, it found a bunch of malware. after i did that, it worked fine. did you try it?

My system was clean, I'm pretty good about viruses, so it wasn't that causing the issue. Was trying to avoid a reinstall, but it looks like that's next on my list.

I used the Malwarebytes for mine. After I got rid of the malware and restarted the launcher ran with no problems.

I was having the [30605] problem, not being able to connect to the update servers.
Work around: Turn of Bitdefender Firewall, turn on Windows Firewall.
Solution: Delete the Bitdefender Firewall FFXIV application rule and create a new one.

I'm having the same issue today. I've tried everything posted on this thread, from dissabling antivirus to using the boot folder.

I've even changed my router to see if that was the problem.

Nothing seems to work, my internet is working just fine, but it just can't complete my freaking version check.

I hope this issue gets adressed, since it's not the first time that this has occured to me, and it gets really annoying

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

- Furlamseere