[Sign petition ] Real EU servers based in EU need signs support the cause.

Don't tell us EU market isn't big enough to host EU based servers.
At this rate you will be losing more customers than gaining and am willing to pay extra sub if that what will take for SE to give us EU datacenters

Amen brother

have to agree with this, hate that the eu get shafted

In FFXI, everyone was on the same servers, it added a sense of international community that's sadly lacking in FFXIV: ARR. Segregating our Eurbros from our servers now would dilute it even further.

Ironically enough you aren't even on the EU server.

I don't see any need. The only lag I've had any problems with have been the ones caused by too much strain on servers rather than anything to do with distance. I know as many US based players as EU that have had issues.

Yes please

I am not from EU but I support this, because I am getting tired of EU players saying I lagged and die to titan when I am getting no lag at all.

I vote NO, because FFXI had decent ping worldwide for all regions in one server and creating a new EU server this late in the game would cause a mass exodus of euro players on our current servers. 12am-7am US time is already a ghost town of a joke for Full servers.

The answer is to find a better data center or vastly improve the current one, its a cheaper option and everyone is happy.

Aren't ALL the data centers in Japan regardless anyway? So it's not like NA players are getting it any better.

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Originally Posted by Balbanes

Aren't ALL the data centers in Japan regardless anyway? So it's not like NA players are getting it any better.

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No. The NA/EU ones are in canada.

I'm from EU and I play on US servers and I have no problems with connection whatsoever, except that "intended" .3 delay.

Bit shady to call some servers EU servers, when in fact they're in the same place the NA ones are. Should have just gone with "japanese" and "international" for this model. It's confusing to get triple the ping you have in every other game, freaky ping flux and packet loss, spend time troubleshooting, only to realize it's because the servers aren't european as they say they are. I guess they want to have the people here that can't speak english well somewhat gathered, but for those of us that aren't german, french, italian or whatever it's just misleading. I mean, to me the designation implies the servers are in fact IN europe and that my playing experience will be better because of that, not that it's just down to if I want to play with more non-english speaking people instead of americans.

But yeah, trial period on the VPN I have to use is running out. Would also welcome genuine european servers.

Either remove the "EU" label or move the EU servers to Europe, end of story!

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Originally Posted by Asdamine

Either remove the "EU" label or move the EU servers to Europe, end of story!

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pretty much this.

I mean, seriously, SE earned £38million net profit last year.

On top of this year ARR launch, which put £41million (before tax and expenses) in their fat pocket just for people buying the game plus first month subscription (and I didn't even add the people who bought the limited edition or sub for 6 months.)

So, really, they have no excuse to not open EU located servers other than "oh, we are currently lacking in staff within EU".

Anything that may remove my lag.

/Signed

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Originally Posted by Shiyo

I've NEVER played another pay to play MMO with servers labeled as "EU" yet the actual servers are so far away from EU everyone playing there gets 200+ latency.

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I'm in the EU. I only have a 3.5mb broadband connection, I live in a rural area. I have never had 200+ latency to Montreal though (3,240 miles away) , I've tested it multiple times and is always 110-115.

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Originally Posted by charlemagne

I'm in the EU. I only have a 3.5mb broadband connection, I live in a rural area. I have never had 200+ latency to Montreal though, I've tested it multiple times and is always 110-115.

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As far as I know some people stated to call into your ISPs over there and see if you're still on an old agreement that is mishandling the way XIV works (some said after they got onto a new dataplan their lag issues went away due to outdated restrictions on their old one.)

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Originally Posted by Shiyo

Not EU, but it's extremely cheap and rude of SE to only have servers in CANADA for both USWEST, USEAST, and europe, while also expecting a monthly sub. You want me to pay monthly? You offer us all a service worthy of that - that means not dying due to ping and high latency. Fix this now, it's extremely stupid to expect players to pay $13-15/month then make them play with 200 ping on servers labeled as "EU".

If you're arguing against this and defending SE on this, please leave this thread and never show your face again.

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i agree with you

Hi,

I'm an Oceanic Player, we haven't had "Oceanic Servers" for 12 years.

3 words.

Deal with It.

Lol i've only seen an Oceanic server once in my lifetime haha. Very rare.

On topic, the idea is a good one, but i feel there might be more to it than we think or it would have been done from the start imho.

Would be good to get a bit of info from a member of staff.

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Originally Posted by Rekujen

Hi,

I'm an Oceanic Player, we haven't had "Oceanic Servers" for 12 years.

3 words.

Deal with It.

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The costs of hosting servers in the Australia/oceanic region are too high and there are not enough players to justify it.
Some games, like swtor, had oceanic servers but had to close them down due to lack of players.

3 words

Deal with it.

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Originally Posted by Rekujen

Hi,

I'm an Oceanic Player, we haven't had "Oceanic Servers" for 12 years.

3 words.

Deal with It.

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Europe has more players than you.

Deal with it.

wow the crying here is over 9000 lol.

Guys, what you are all failing to notice is that you can use proxys and VPNs to lower your ping, therefore part of the problem is the route your ISP chooses to get across the pond. If it was entirely because of the physical location of the servers proxys and VPNs would have very little effect, not the omg dis is much better effect we see.

And Yes I do live in the UK and I do play on a NA server, do I complain, nope.

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Originally Posted by Rekujen

Hi,

I'm an Oceanic Player, we haven't had "Oceanic Servers" for 12 years.

3 words.

Deal with It.

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"I dont have servers, you dont need to have them, deal with it"

Great attitude right there :)

Should have just kept all the servers in Japan, less segregation and less people complaining because they didn't get a server ploped next doors.

I TOTALLY SUPPORT THIS !
When the first time i logged in and created a char in a labelled (EU) SERVER , i really tought that the "EU" label were for the LOCATION , and then when i heard the truth i felt like FOOLED , like all new eu players here .... it's a FRAUD to not motion anywere at the begining that the eu servers weren't in EUROPA ....

Seriously , we pay a monthly fee ... don't tell us that u haven't money for it .
It's already a plea to see the lock out for BcoB -_- .....

I have <50 ms in other mmo and >100 here .

Ping from me in the UK to Hyperion, using a fibre connection. And yes I do know not all places have fibre. (I have only had it a couple of weeks, got it as soon as it was available in my area)

http://i994.photobucket.com/albums/a...ps9af248cc.png

There would be more cause to get a SE Asian server before a European server...

Lol, I find it amusing when people tell Oceanic Player to "deal with it". maybe they don't have as many players but SE clearly doesn't think that the EU does either. The distance between france and Canada is less than half that of Canada to Australia.. So yes it may be a problem but when lag and whatever is concerned you`ve experienced nothing

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Originally Posted by Jynx

Should have just kept all the servers in Japan, less segregation and less people complaining because they didn't get a server ploped next doors.

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While this works fine for a game such as FFXI wich is slower paced and doesn't have any "get of the fire now!" mechanics, it just doesn't cut it for XIVs combat.
I have a 60mb/s stable connection and for 75% of the time the game is almost unplayable due to package loss(resulting in 1-2 freeze lag spikes) and rubberbanding (ability goes off halfway just to stop as it was never pressed, mobs/players teleporting around during combat), no other game gives me any issue whatsoever.

The only solution for many EU players atm is paying an EXTRA 10-12 euro per month for a good VPN to connect to the game, and then usualy you are stuck with a much higher ms (250-300), making your combat feel sluggish and delayed.
I love international communities, but I much rather be able to play the game as intended and not a headace inducing laggfest.
It's sad to say but the current server situation is far worse then 1.0, so just imagene what alot of EU(and oceanic) players are having to put up with, even crafting/gathering is barely doable some days due to the bad servers.

Either SE needs to step up their server structures or invest in EU/oceanic based servers, cause this is not acceptable for thoose stuck with this issue for the last couple months, what makes it even worse is the almost complete silence from the devs about the issue.

I like how some people act like this is the FIRST AND ONLY TIME that the gaming industry has shafted PAL regions.

That said, I am in support of players worldwide obtaining a more quality gameplay experience. At the same time, what I will miss is all my EU and Aussie mates who leave my server if this comes to pass.

Considering Europeans pay more than Americans(12.99€ vs $14.99), I don't think its out of place for them to ask for the service to be more "satisfiable".

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Originally Posted by Itachi

The costs of hosting servers in the Australia/oceanic region are too high and there are not enough players to justify it.
Some games, like swtor, had oceanic servers but had to close them down due to lack of players.

3 words

Deal with it.

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As far as I understand it, this is the very reason they didn't put the EU servers in the EU. The cost for the number of players didn't justify it. Not saying it's true or whatnot, but this is what I understand to be the reasoning. And if it is the reason, petitioning won't change it. Getting more EU people to play would.

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Originally Posted by charlemagne

I'm in the EU. I only have a 3.5mb broadband connection, I live in a rural area. I have never had 200+ latency to Montreal though (3,240 miles away) , I've tested it multiple times and is always 110-115.

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Same here, each time that I've checked the ping it has been around 100ms. It seems to depend on what ISP you're on and which route they use to send/receive your packets, tho.

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Originally Posted by KupoNuts

I'm from EU and I play on US servers and I have no problems with connection whatsoever, except that "intended" .3 delay.

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That's the real problem, these added +300ms for each client-server check (+600 ms total for each action, if I'm not mistaken). They become more noticeable the more base ping you have, and that's where you get the famous ~1s of "lag". That's what should be fixed, as 600 > 200.

Yes! Please fix this!

Ok people time to point out something that seems to be escaping some of the "Eww the servers are in Canada" folks.

1) the most modern fiber optic cable crossing the Atlantic is from Newfoundland Canada not the USA.

2) Montreal is also the most up to date fibre optic city in Canada and has been way ahead of the US with its aging patchwork (between states) infrastructure for the internet. which is why many people are getting horrible pings since the ISP's are routing through the US before getting to Montreal check the trace-root IP's if it has a stop in the US its very likely the ping has gone up.

3) Montreal's Data center is only as good as the equipment its being paid to use if you chose to pay for budget/midlevel or top of the line servers that's what you'll get.

4) having seen some of the trace-root screen caps people have posted on this and other forums some problems are happening on the other side of the Atlantic from Montreal.

SE put the servers where they should be to get the least issues from crossing an ocean and still get a good feed if they had chosen new york for example the trace would still end up going there via Newfoundlands connection it'd simply take more jumps to get there.

when will people start to understand that the INTERNAL delay has to be fixed?
even people from japan who play on the japanese servers have the 'aoe problems'. it is NOT because of the server distance (though granted it adds to the problem, but so does a low end graphics card, a 5 years old processor or an 'instable' internet connection)
on top of that some internet providers DO close ports, and while I think it's a little lame that SE is trying to shaft the entire blame to these companies, it's not completely unreasonable, either.

I play plenty of games on NA servers that are in the USA (not Canada) and I have nowhere near the problems I have in ARR. pingwise I notice barely any difference between the NA (160-180) and the EU (120-140) servers in SW:TOR, for example. I can shoot things relatively smoothly on a NA Planteside 2 server, I play LOTRO on an american server, and TSW (East Coast USA. and that game has a lot more AOE-dodgyness than ARR does)

it's the game, not the location.