GM Feedback

I wanted to write to mention how happy I am with the great attitude and assistance provided by Gm Jederien in regards to two different issues I was having in-game. It's great seeing that, even though it can take a while before a GM is able to work on a ticket, Square Enix trained and employs some great GM who understand the situations we deal with and are quite efficient in the way they resolve any issues.

With that said, I hope some of you that are complaining can keep in mind the thousands of tickets/complaints they receive each day compared to the number of people that are currently employed. Hope you can take it easy on these hardworking individuals.

Thank you Saoi Ray for your feedback and for your understanding. As I mentioned before, we do try to respond to every player that is in need of GM assistance, so we thank you for your patience as well.

I hope you continue to enjoy the game, and may The Twelve be with you in your adventures!