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We had no dc's or anything like that we just downed hydra on cactuar for relic reborn quest, hydra is dead and timer is still counting down. When we killed hydra it said duty complete but now we are stuck in here. Submitted a ticket, waiting to see what happens when timer reaches 0.
Whole party ran it over 20 times I have no high levels in my FC so spent a total of 12 hours forming parties running hydra yesterday and beat it midnight. No completion no exit whole party subbed tickets everyone was so mad that we just spent so much time beating it to get nothing.
Here's us standing there subbing our tickets in an empty hydra room with timer.
http://postmyimage.com/img2/311_ffxi...926_035708.jpg
If support needs more proof check the party names for tickets we all subbed.
Still waiting for a hydra party completely pissed with this failure. Anyone who got shafted like this should have support auto complete that step in a relic reborn.
A link to the moved topic from the bug section for reference
http://forum.square-enix.com/ffxiv/t...a-but-not-done