Relic Weapon quest disappeared?

ISP:
Cox

Type of Internet Connection:
CATV

Internet Connection Speed:
10Mbit/s

Date & Time:
Sept 23, 9PM CST

Frequency:
Unknown?

Character Name:
Ketzer Aeseryen

Race:
M Miqo'te

World:
Goblin

Class/Level:
Arcanist 50 (SCH)

Area and Coordinates:
Mor Dhona, Revenant's Toll?

Party or Solo:
Solo

NPC Name:
None

Monster Name:
None

In-Game Time:
Not Sure

Steps:
I was logged in for a good amount of time and got disconnected randomly, when I logged back in I joined a party to do Hydra battle then I noticed that the quest was gone.. not in tracker or log. I went back to the quest giver, Gerolt, and talked to him and now my whole quest line has started over!? I have the Unfinished Omnilex already and equiped (and beat Hydra because I didn't ditch the party, I already said I would go..) but now I have to do everything over again including buying the book and expensive materia again? This is ridiculous. My quest needs to be put back at least to where where it was at Hydra.

Hello, Thank you guys for taking your time out of the day to report the issue that you are having. We apologize for any inconvenience that this has caused. This issue has been reported and is currently under investigation. We request that players provide us with additional information with their Character name, World, Main Class and the time frame your issue occurred. Below is a link to the thread in which we are collecting this information. Once again thank you for your inquiry!

http://forum.square-enix.com/ffxiv/t...-progress-lost...

Regards,
Melemyth

Do I post the above info in that thread? It wont let me post in that thread.

same thing happened to me and i can't post on that topic page either!

was on the hydra fight, already have my unfinished relic, but now i have to start completely over?! I rebought the materials and everything for it again.. but really wtf. This shouldn't have happened!!!

Character: Azrael Maelstrom
World: Coeurl
Job: Dragoon

Moderators stepping on each other feet :D

same thing happened to me and i can't post on that topic page either!

Name: Lamara Valtin
Server: EU-Shiva
Jobclass: Bard

I've reported this bug in the German bug section as well:
http://forum.square-enix.com/ffxiv/t...-ist-verbuggt!

Unable to reply to thread moderator Melemyth posted.

A Relic Reborn
Time: 2013-09-21
Frequency: Once
World name: Excalibur
Character name: Maru Masayoshi
NPC name: Fafajoni
Monster name: Hydra
Class/Level: Black Mage 50
Party or solo: Party
In-game time: 11:00PM EST+
Area and coordinates: Eastern Thanlan, Halatali

Steps:
1. Hydra duty failed, exited the duty, and noticed my quest log on the right hand side didn't contain my relic quest.

Items lost:
Sanguine Scepter + 2 Savage Might III

We appreciate you taking the time to report the trouble you are having to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. I have re-opened the previous thread that I have linked to you below. We welcome you to start posting on the appropriate thread again.

http://forum.square-enix.com/ffxiv/t...-progress-lost...

Regards,
Melemyth