If those of you experiencing this issue are living abroad and have registered your account for your home country/bank country and you are getting these errors and have checked with your banks to verify that there are no issues on their end. Here is how to fix it:
Step 1- Get a v.p.n that has a server in the country your account is registered to (i used the same state so im not sure if the global collect IP check is that intense)
Step 2- Login to mog station with this vpn and register your credit card
Step 3- log out and never look back.
If you ever have to update information always use your VPN so you avoid the 30 day account lock that comes with a failed attempt. Unfortunately SE support doesn't know how to fix this issue and will instruct you to try ultimate pay or crysta, both of which use the same IP validation to identify the buyers location in relation to the financial institution's registered region. I'm sure SE will work this out in time but for now this will be your best bet. I got locked out on my account so i bought a new game, made a new account(the information to register was the exact same), and tested this method and it works. Hope this helps you guys that are suffering out there and fuming at the disrespectful support guys who feed you the same "well if that doesn't work i guess you're out of luck" line.
For those experiencing errors 601, 401, etc on Mog Station
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09-10-2013, 12:45 PMTerlessFor those experiencing errors 601, 401, etc on Mog Station
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09-11-2013, 11:14 PMRomoSin
Its a 30 day lock?! I thought it was a week. First I did it with a Mexican IP now, I'm connecting remotely to a computer I have in Texas and doing it from there. I still get 401 but I guess its because of the lock I got from the first time.
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09-18-2013, 08:29 AMTerless
Yes you must wait it out before trying or you will Reset the lock timer.
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09-18-2013, 12:47 PMSYS_ID
this is fcking rediculous... I tried setting up a subscription today cause it asked me to and now im locked out for 30 days? I want to strangle someone. So can i buy crysta? or do i have to wait 30 fckin days?
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09-18-2013, 12:49 PMnwk
Thanks for the info. Sometimes I wonder if SE wants our money or not because of this ridiculous problem with payments on Mog Station.
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09-18-2013, 03:44 PMdarthkyronI'm also in mexico using my american CC and got 601. i even tried a mexican CC after the 601 and i still had the 601 error.Quote:
Originally Posted by RomoSin
i then tried that ultimate pay trough paypal to buy crista ( i remember that worked on 1.0)and got rejected , i checked my paypal and ultimate pay cancelled the transaction.
Talk about paying nigthmares
For teh recor i can use my american CC on mexico buying online , well steam gives me trouble -
09-18-2013, 04:18 PMLusoI think its a 24 hour lock as stated by:Quote:
Originally Posted by RomoSin
Found in this thread:Quote:
Originally Posted by Matsume
http://forum.square-enix.com/ffxiv/t...Upgrade/page38 -
09-19-2013, 10:07 PMKigumi
It is 24 hours if you do not click retry or anything else. If you retry or try a different method that fails it becomes 7 days and a thrid attempt (or refresh) results in the 30 days.
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09-19-2013, 10:20 PMSaburo
I'm in the same pain. I can't pay. I tried having my mother make the payment for me from my home country. But it was rejected.
Now that I read this I'm assuming that's because of the 30 days lock...
I also had trouble with paypal through ultimate pay.
I contacted them and they said their lock is 48 full hours long.
I'll try again tomorrow, having someone make the transaction from my home country.
In case it doesn't work, how do I know how long my SE account is locked? I'm assuming with all the tries I made that i'm lock for 30 days if not 30 years >.>!!
Thank you square enix!
Where is that "shut up and take my money" gif? -
09-19-2013, 10:27 PMCiennahttp://static.fjcdn.com/gifs/Shut+up...80_4766539.gifQuote:
Where is that "shut up and take my money" gif?