Haven't played for a week, can't reach support to fix issues!

Hi guys, I spent about 5 hours on Friday trying to get through all three forms of contact available to reach Square Enix (mail, chat & phone) with no success.

Chat made me wait in line for 2hours and told me no agents available

Phone support the same thing waited and waited and just got disconnected

It has been a full week since I played. Made me feel stupid for even trying to use the software token and losing my phone in the first place.

Hopefully I can play in another week..

If you lost your phone and had token running you're supposed to be able to cancel it with the reset code they give you when you activate it

the emergency removal code is inside my account, which I did not copy down.. cuz I pretty much lost my phone the next day.. Bad luck Brian moment..