Concerning AFKers And Login Queues
So I was playing, doing my Arcanist 15 quest (this was about 3pm EST), and then as I was loading outta the duty the game crashed. I can't get back on at all. At first it was giving me an issue connecting to the world (not 1017, but like 10102 or something, now I get 1017 though). I was curious what might cause me losing connection from the world cause of going from the instance server to the game world. And I wonder why there's no priority for me for a few minutes to get back on the game cause your servers kick me off. Now I have to deal with this login bs..
And can you guys explain why you don't have auto-disconnects for inactive players? Can you explain why there are no working login queues? Even if it's 90,000 people I have to wait behind, at least that'd be something instead of me sitting here clicking or hitting 0 until I finally get in. Can you also explain to me why Japan has the same amount of servers as the entirety of North America and Europe? There's especially no excuse for that. There coulda been a lot more data gathered if you guys had an open beta for more than 2 days so you could properly stress test your servers and prepared more servers before early access/release. Why didn't you guys delay the release until the servers were stable?
I don't necessarily agree that 7 free days is making up for this. I mean, I have to work, I can't stay up util 3am hoping to get on. I'm not gonna cheat and use some program to keep trying to log me on when I am asleep either. This server issue is getting too stressful. And you claim that early this week updates will be done, why weren't they planned from even before early access incase this happens? This isn't your first MMO launch, technically it's not even your second if you wanna consider 1.0 an entirely different MMO launch. And not only that, why not take note of ALL the other MMOs out there and how they have had launches like that. Sure we can go with that most MMOs have woes when they launch, but I'm kinda tired of that excuse. Just because companies think too much about money and trying to maximize profits they often skimp on the servers and leave us to deal with the woes. I just see nothing but failing right now and I can understand why it'd be a pain, but some things should have bene there from the start and I've yet to see anyone on SE's team discuss the lack of auto-disconnect feature or the login queue or such things. When will those be addressed? Or if they were, please point me to it.
I ask for you all to do two things for the community, take down the servers and add in an auto-disconnect feature (Surely that can't be too hard, I know, I've done them before in my work) and fix the login queue to actually work. When you do those two things, at least them waiting for the server upgrades won't be such a painful wait. And it will benefit you in the long run as well as the rest of us.
At least come out and admit you err'd in not having an auto-disconnect aspect to the game. We have seen this done before many times in other MMOs. Even FFXI had it (though you could disable it, change that so you can't disable it). Then just punish those who use third party tools to stay online.