They canceled my pre-order of collector's edition! Why...
They canceled my pre-order?!
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08-25-2013, 07:55 AMIgnitiusThey canceled my pre-order?!
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08-25-2013, 07:58 AMShou-Kun
On the PSN right? They're refunding people for an issue and will be giving a code via XMB for a free copy of the of the game you previously purchased.
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08-25-2013, 08:02 AMRavij
My physical copy of the PS3 Collector's Edition was also cancelled this past Wed from an online order at Toys R' Us.
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08-25-2013, 08:05 AMWizzar
Anyone have any idea why they would do this ?
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08-25-2013, 08:06 AMShou-Kun
Yeah honestly i would have ordered from amazon or Square enix, never from from walmart, target etc. as i never expect them to have things in stock. Always go with trusted providers. I believe the ones listed were bestbuy,Walmart(yeah nooo!), Amazon, Gamestop(Pffft), Square enix site(Duh)
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08-25-2013, 08:07 AMRavijThe E-mail I got read this:Quote:
Originally Posted by Wizzar
And they even added a promotion for $20 off the standard edition but I DID NOT pre-order for a standard edition; if I had wanted a Standard Edition I wouldn't have gone through the process to pre-order. I would have waited till the game was released and sometime down the road go and pick it up.Quote:
We are reaching out today in reference to your recent order, order number ############. Due to the unanticipated popularity of Final Fantasy XIV: A Realm Reborn Collector's Edition for Sony PS3 and limited supplies by the manufacturer, we are unable to fulfill your order and as a result, your online order will be cancelled. You will receive a cancellation email shortly to confirm the cancellation.
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08-25-2013, 08:23 AMIgnitius
I got it from SE directly. I ordered the Windows collector's edition. It gave me a message saying "The address is incomplete" even though I put in all requested information.
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08-25-2013, 08:25 AMSelyndria
Must be a pretty high deman. I ordered mine from Amazon back in June, it just shipped today for tuesday delivery. They appear to be sold out.
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08-25-2013, 08:33 AMSolshine
I've not recieved any emails on my order status, my order is just sitting there. I have sent senveral order inquiries no response. If they cancel this refund for plain jane game is no good, I was looking forward to the digital CE items. I will go order the collectors off of PSN, so I at least have those. At least they told you something, I have no idea what my order status is ATM. This is my first order with them, and my last, if they cancel this.
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08-25-2013, 08:41 AMIgnitiusI didn't get any sort of update until this morning when I saw that it was canceled. I put in a ticket but who knows if it'll get addressed.Quote:
Originally Posted by Solshine