They canceled my pre-order?!

[Ignitius]

They canceled my pre-order of collector's edition! Why...

[Shou-Kun]

On the PSN right? They're refunding people for an issue and will be giving a code via XMB for a free copy of the of the game you previously purchased.

[Ravij]

My physical copy of the PS3 Collector's Edition was also cancelled this past Wed from an online order at Toys R' Us.

[Wizzar]

Anyone have any idea why they would do this ?

[Ravij]

Anyone have any idea why they would do this ?

The E-mail I got read this:

We are reaching out today in reference to your recent order, order number ############. Due to the unanticipated popularity of Final Fantasy XIV: A Realm Reborn Collector's Edition for Sony PS3 and limited supplies by the manufacturer, we are unable to fulfill your order and as a result, your online order will be cancelled. You will receive a cancellation email shortly to confirm the cancellation.

And they even added a promotion for $20 off the standard edition but I DID NOT pre-order for a standard edition; if I had wanted a Standard Edition I wouldn't have gone through the process to pre-order. I would have waited till the game was released and sometime down the road go and pick it up.

[Shou-Kun]

Yeah honestly i would have ordered from amazon or Square enix, never from from walmart, target etc. as i never expect them to have things in stock. Always go with trusted providers. I believe the ones listed were bestbuy,Walmart(yeah nooo!), Amazon, Gamestop(Pffft), Square enix site(Duh)

[Ignitius]

I got it from SE directly. I ordered the Windows collector's edition. It gave me a message saying "The address is incomplete" even though I put in all requested information.

[Selyndria]

Must be a pretty high deman. I ordered mine from Amazon back in June, it just shipped today for tuesday delivery. They appear to be sold out.

[Solshine]

I've not recieved any emails on my order status, my order is just sitting there. I have sent senveral order inquiries no response. If they cancel this refund for plain jane game is no good, I was looking forward to the digital CE items. I will go order the collectors off of PSN, so I at least have those. At least they told you something, I have no idea what my order status is ATM. This is my first order with them, and my last, if they cancel this.

[Ignitius]

I've not recieved any emails on my order status, my order is just sitting there. I have sent senveral order inquiries no response. If they cancel this refund for plain jane game is no good, I was looking forward to the digital CE items. I will go order the collectors off of PSN, so I at least have those. At least they told you something, I have no idea what my order status is ATM. This is my first order with them, and my last, if they cancel this.

I didn't get any sort of update until this morning when I saw that it was canceled. I put in a ticket but who knows if it'll get addressed.