"Not valid or active server account error" PS3 bought via PSN

i bought the game the 15th of august i each time i want to enter in my account to patch the game "no valid or active service account available" common Square-Enix first 3102 error then 90000 and now "no valid or active service error" i was patient until today 15hours until launch and you dont fix anything im start thinking i want my money back you dont know how to treat a costumer :S

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

Regards,
Xetyline