Relic weapon quest reset

Thread Title:
I'm currently on A Relic Reborn quest for my 2nd relic the Sphairai, I got to the stage of spirit binding the weapon, when it reached 100% I went back to the quest NPC Gerolt and he is now asking me to choose a new relic weapon quest. After looking at the journal all the quest information has been reset. so I assume somehow all the quest progress has been reset and no i did not abandon the quest from the menu.
I know have the unfinished Sphairai 100% spirit bind but nothing i can do with it.

ISP:
Unknown hotel connection

Type of Internet Connection:
broadband

Internet Connection Speed:
unknown

Date & Time:
approx 23:35 GMT, 18/08/2012

Frequency:

Once (Did not reproduce)

Character Name:
Pompey Dan

Race:

Hyur M

World:
Masamune

Class:
Monk/pugilist

Physical Level:
50

Area and Coordinates:
near Gerolt npc near Camp Nine Lvies

Party or Solo:
solo

NPC Name:
Gerolt

Monster Name:
None

In-Game Time:
unkown

Steps:
Tried to hand in the Unfinished Sphairai @100% spiritbind to progress with the quest A Relic Reborn, and the NPC Gerolt started to ask me to accept a new relic quest instead of progressing with the one i was on, the journal log had also been reset after talking to him to the beginning of the quest, I still have the unfinished Sphairai in my inventory.

2nd Sphairai?

I mean the 2nd relic weapon, first was Gae Bolg.

Ooooh, i thought you were attempting to get a duplicate of saphrai.

Thank you for posting your concerns about the problems you are experiencing with the relic weapon quest. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!