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Game using 70% of GPU
I have been experiencing lag spikes frequently every few minutes for the past 3 days. For a second, the screen will freeze and return to the game as normal, repeating that cycle over and over.
Specs:
-CPU: Ryzen 5 5600
-GPU: Radeon RX 6700 XT 12GB VRAM
-Service Provider: Spectrum
-Server: Brynhildr, Crystal DC
What I have done to attempt to fix the lag spike:
-Limited frame rate to 60 FPS
-Dropped resolution to default
-Used Standard graphics settings
-Ran game as administrator
-Ensured that steam and ffxiv are on the same drive
-Turned off discord and steam overlays
-Restore the game files to check for corrupted files
I don't believe it's a wifi issue as neither my upload nor download speeds have changed (upload speed as of writing this: 22.81mbps). When I checked task manager, I noticed it was reporting a 70% utilization rate on my GPU where it didn't before, caused pretty much single-handedly by ffxiv. I only experience this utilization on more modern games and no other game has had this lag issue for me.
Any other fixes would be appreciated. If any more information is needed, please let me know :)
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Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:
What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
At what point does the issue occur?
How often does the issue occur?
Could you provide the exact error message received, if any?
Are you running any additional programs alongside Final Fantasy XIV?
Does the issue occur with one character or multiple characters?
When the issue happens, is the PC over heating at all?
Were any update or changes made to the PC around the time of the issue?
Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?
Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.
Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
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Hello,
I use Steam. The stutter occurs at any given point every few minutes regardless of location or amount of people.
I don't receive an error message so much as the game freezes for a second then comes back for a few minutes before freezing again, and when the game starts, the GPU utilization skyrockets to 70-75%. I run Discord and Firefox usually, but that hasn't given me problems until recently. I have only noticed this on the one character, but I haven't played the other in a while. My GPU and CPU both run at around 55C-60C when the game is running. The only updates I have made were regular windows updates, including one I installed today. I only play this game in windowed mode, but I did test in the other two versions, and the GPU utilization stayed around 70-75%.
System Report:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Owner\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 5600 6-Core Processor (12 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS I.00
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16310.094MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 47030.094MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.879GB SYSTEM_FREEDISC_SPACE 543.966GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 977.954GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.881GB SYSTEM_FREEDISC_SPACE 2655.118GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 6700 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 12217.227 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8155.047 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\atidx9loader64.dll,C:\Windows\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.12033.1030
SYSTEM_GRAPHICS_DRIVER_DATE 11/26/2024 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon RX 6700 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 12217.227 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8155.047 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1080 x 1920 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\atidx9loader64.dll,C:\Windows\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.12033.1030
SYSTEM_GRAPHICS_DRIVER_DATE 11/26/2024 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 3 - Acer XFA240 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {8C74B837-2384-4680-9DF6-C3C6D906A636}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.38
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/25/2024 19:00:00
SYSTEM_SOUND 5 - Pixio PX248P (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {C70078AE-5C2A-41D2-8F94-100A88760F16}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.38
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/25/2024 19:00:00
SYSTEM_SOUND Speakers (Razer Kraken Kitty Edition)
SYSTEM_SOUND_DEVICE_ID {DE93F405-4F5A-4482-A62B-0621F005245E}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.4355
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2024 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E520DB0-F903-11ED-8003444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E53BB60-F903-11ED-800E444553540000}
SYSTEM_INPUT_NAME Razer Kraken Kitty Edition
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E525BD0-F903-11ED-8004444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E540980-F903-11ED-800F444553540000}
SYSTEM_INPUT_NAME Razer Kraken Kitty Edition
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E5457A0-F903-11ED-8010444553540000}
SYSTEM_INPUT_NAME Razer Kraken Kitty Edition
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A46E8E0-F907-11ED-8001444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E51E6A0-F903-11ED-8002444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1EE22640-F90A-11ED-8002444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 11 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E52D100-F903-11ED-8007444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E531F20-F903-11ED-8008444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E531F20-F903-11ED-8009444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E534630-F903-11ED-800A444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E5282E0-F903-11ED-8005444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E52A9F0-F903-11ED-8006444553540000}
SYSTEM_INPUT_NAME Razer Ornata Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E536D40-F903-11ED-800B444553540000}
SYSTEM_INPUT_NAME Razer Kraken Kitty Chroma Control
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E539450-F903-11ED-800C444553540000}
SYSTEM_INPUT_NAME Razer Kraken Kitty Chroma Control
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E53BB60-F903-11ED-800D444553540000}
SYSTEM_INPUT_NAME Razer Kraken Kitty Edition
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Friends - Discord
Game using 70% of GPU — Mozilla Firefox
Settings
Settings
Server 2016 Full Desktop - Desktop Viewer
Calculator
Calculator
Media Player
Media Player
Portal Logout and 2 more pages - Personal - Microsoft Edge
Microsoft Text Input Application
Spotify Premium
NZXT CAM
- tasks - Desktop-Reminder 3
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Desktop-Reminder version 3.2
AMD Chipset Software
Citrix Receiver 4.9 LTSR
Microsoft Edge
Microsoft Edge WebView2 Runtime
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
MSI Center SDK
CLIP STUDIO PAINT 3.0.4
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft GameInput
Garmin Express
Citrix Receiver(Aero)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Python Launcher
Citrix Receiver(USB)
Launcher Prerequisites (x64)
CLIP STUDIO 3.0.4
Citrix Receiver Inside
Epic Online Services
Garmin Express
Futuremark SystemInfo
Self-service Plug-in
WD P40 Game Drive
Citrix Web Helper
ENE_EHD_M2_HAL
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.42.34433
AMD PCI Driver
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
3DMark
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.42.34433
Realtek Ethernet Controller Driver
Microsoft Windows Desktop Runtime - 6.0.16 (x64)
ENE Video Capture Box HAL
AMD PSP Driver
WD_BLACK AN1500
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
AMD Ryzen Balanced Driver
WD_BLACK D50
UE Prerequisites (x64)
AMD SBxxx SMBus Driver
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Citrix Receiver (HDX Flash Redirection)
Promontory_GPIO Driver
Epic Games Launcher
ENE_External_Device_HAL
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.42.34433
ENE_MousePad_HAL
ENE_X_AIC_HAL
Online Plug-in
AMD_Chipset_Drivers
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Verbatim_SureFireGaming_Product
Microsoft XNA Framework Redistributable 4.0 Refresh
Citrix Receiver(DV)
Citrix Authentication Manager
Dragon Age™ II
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.42.34433
AMD GPIO2 Driver
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
EA app
Realtek Audio Driver
Elevated Installer
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (04/19/2012 2.3.1.0)
NZXT CAM 4.70.1
AMD Software
Audacity 3.6.4
Clownfish Voice Changer
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB (02/06/2007 3.1)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201)
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Dragon Age™ Inquisition
Marvel Rivals
VLC media player
Wacom Tablet
WinRAR 6.21 (64-bit)
WD_BLACK AN1500
Core Temp 1.18
Python 3.12.2 Executables (64-bit)
Microsoft .NET Host - 6.0.16 (x64)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Update Health Tools
ENE_External_Device_HAL
LibreOffice 7.6.1.2
Malwarebytes version 4.5.28.266
Verbatim_SureFireGaming_Product
ENE_EHD_M2_HAL
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.42.34433
AMD WVR64
Python 3.12.2 Core Interpreter (64-bit)
Branding64
AMD DVR64
AMD Settings
Microsoft Windows Desktop Runtime - 6.0.16 (x64)
Google Chrome
RyzenMasterSDK
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Python 3.12.2 Test Suite (64-bit)
AMD User Experience Program Installer
ENE_MousePad_HAL
ENE Video Capture Box HAL
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Corsair iCUE5 Software
Python 3.12.2 Tcl/Tk Support (64-bit)
Microsoft .NET Host FX Resolver - 6.0.16 (x64)
3DMark
Python 3.12.2 Documentation (64-bit)
WD_BLACK D50
Python 3.12.2 pip Bootstrap (64-bit)
EA app
Microsoft .NET Runtime - 6.0.16 (x64)
ANT Drivers Installer x64
Corsair Device Control Service
ENE_X_AIC_HAL
Update for x64-based Windows Systems (KB5001716)
AMD Ryzen Master SDK
Python 3.12.2 Standard Library (64-bit)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.42.34433
WD P40 Game Drive
Python 3.12.2 Development Libraries (64-bit)
Epic Games Launcher Prerequisites (x64)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\PROGRA~2\Citrix\ICACLI~1\WFICA32.EXE 00003914
C:\Program Files (x86)\Citrix\ICA Client\CDViewer.exe 00004020
C:\Program Files (x86)\Citrix\ICA Client\Receiver\Receiver.exe 000017A4
C:\Program Files (x86)\Citrix\ICA Client\SelfServicePlugin\SelfServicePlugin.exe 00004DE4
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe 00000DA0
C:\Program Files (x86)\Citrix\ICA Client\redirector.exe 00004D44
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe 00004E2C
C:\Program Files (x86)\Desktop-Reminder 3\DesktopReminder.exe 00003D84
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00001E64
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00004690
C:\Program Files\AMD\CNext\CNext\PresentMon-x64.exe 00004AD0
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000051D0
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00005250
C:\Program Files\Corsair\Corsair iCUE5 Software\QmlRenderer.exe 00001A80
C:\Program Files\Corsair\Corsair iCUE5 Software\crashpad_handler.exe 00001AEC
C:\Program Files\Corsair\Corsair iCUE5 Software\iCUE.exe 00003A7C
C:\Program Files\Mozilla Firefox\firefox.exe 0000586C
C:\Program Files\NZXT CAM\NZXT CAM.exe 00004894
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00002148
C:\Program Files\Tablet\Wacom\Wacom_UpdateUtil.exe 000022DC
C:\Program Files\WindowsApps\9426MICRO-STARINTERNATION.MSICenter_2.0.45.0_x64__kzh8wxbdkxb8p\DCv2\DCv2.exe 00004AC0
C:\Program Files\WindowsApps\Microsoft.GamingApp_2412.1001.22.0_x64__8wekyb3d8bbwe\XboxPcAppFT.exe 00002DB0
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_11.2409.0.0_x64__8wekyb3d8bbwe\CalculatorApp.exe 000042D8
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24111.82.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00003644
C:\Program Files\WindowsApps\Microsoft.ZuneMusic_11.2410.8.0_x64__8wekyb3d8bbwe\Microsoft.Media.Player.exe 00001410
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.24101.10041.0_x64__8wekyb3d8bbwe\Video.UI.exe 0000446C
C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.252.442.0_x64__zpdnekdrzrea0\Spotify.exe 00004EAC
C:\Users\Owner\AppData\Local\Discord\app-1.0.9174\Discord.exe 00003EFC
C:\Windows\Explorer.EXE 00002518
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002C08
C:\Windows\System32\CompPkgSrv.exe 00004524
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_0b6ff136fecebab7\RtkAudUService64.exe 00003938
C:\Windows\System32\RuntimeBroker.exe 00003B74
C:\Windows\System32\SecurityHealthSystray.exe 00000A28
C:\Windows\System32\oobe\UserOOBEBroker.exe 00002BA0
C:\Windows\System32\svchost.exe 00003650
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 0000326C
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002BFC
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002AA4
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000004F0
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00003468
C:\Windows\splwow64.exe 0000514C
C:\Windows\system32\ApplicationFrameHost.exe 00001A58
C:\Windows\system32\DllHost.exe 000012F0
C:\Windows\system32\backgroundTaskHost.exe 00004CB8
C:\Windows\system32\cmd.exe 00004850
C:\Windows\system32\conhost.exe 000047D4
C:\Windows\system32\sihost.exe 00001DC0
C:\Windows\system32\svchost.exe 00002994
C:\Windows\system32\taskhostw.exe 000016FC
D:\E_\Garmin\Garmin\Express\CefSharp.BrowserSubprocess.exe 00003278
D:\E_\Garmin\Garmin\Express\express.exe 00003108
D:\E_\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00005004
D:\E_\Steam\steam.exe 00003A1C
D:\E_\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher64.exe 00005A20
D:\E_\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000033A0
(Sorry for the repost, the other had some revealing information that I would rather not leave on the forum)
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Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable). It appears that your GPU [AMD Radeon™ RX 6700 XT] driver was last updated on [11/26/2024], at this time there should be a newer version available. Should the issue persist, please try a clean reinstall instead.
- Please try adjusting/lowering the resolution.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Verify installation files (Steam).
- Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam).
Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
-
There is no issue when a gaming using high GPU %. The Goal is that your GPU is always at 99%, otherweise you would lose performance. With unlocked framerate this is often the case, in more demanding places like Limsa, it can drop due to many players (CPU-bound).
However, it sould not freeze - if this happens, there is another serious issue.
Please try uninstall Citrix, this is known as a problem with games.