My Eurka Progress Reset Completely

I haven't played FF14 for a couple of years. When I decided to get back on, I decided to continue my progress on obtaining elemental armor. I thought it was odd that I was missing my relic weapon and some other items. But it seems as if my character was rolled back and multiple things are missing from my account.

Character Name: William Bird
World: (Mateus) Crystal

I do recommend following the template in the pinned post at the top https://forum.square-enix.com/ffxiv/...-THIS-FIRST%29

Your previous post was put into Insufficient Information and this one has even less than https://forum.square-enix.com/ffxiv/...set-Completely