Stream Version - Crash in Old Sharlayan

Printable View

06-29-2024, 07:42 AM
AtheneValfaria

Stream Version - Crash in Old Sharlayan

Date & Time: since 7.0
Frequency: always in towns
World name: Twintania
Character name: Athene Valfaria
Class/Level: last logged in as Paladin 90
Party or solo: solo
Steps:
1. started after Patch, logged in into Goblet... works
2. moved into my house ... same
3. ported to Labyrinthos ... works
4. back to goblet ... works
5. ported to Old Sharlayan .... CRASH!!!
got a message (2 times):
https://i.imgur.com/Pz5MuFJ.png

6. restart game... logged in... Loading screen (after queue).... Crash again.
7. next restart... another character... queue... loading (Goblet) ... works.
8. changed to main... queue... loading... CRASH.
9. watched on different discord servers... some with same problem but no solution.
10. checked the web... did some things....
- complete uninstall and reinstall (holy 93GB) ... crash on main, other works
- checked directx ... all ok
- checked gpu software... up to date
- uninstalled gpu software, reinstalled with factory settings, game started... crash again on Loading map to Old Shalayan. Char on Goblet works.
- run "sfc /scannow" on Powershell Admin ... all fine.
- Set GameMode off and on
- Set different resolutions
- unplugged 2nd screen
- checked AMD FSR
- played another game with much higher requirements (worked perfect)
- read again posts... people always say that it happens in towns (also Limsa and Uldah too).
- after 8 hours I really tried all possible in my knowledge and I'm out of any idea.

- cant play story, my main is unusable. I don't want to risk another chars to send them to any city, too.
- everytime exactly same double-nessage with exactly same values.

Connection Specs
- Type of internet connection/provider: Vodafone 100mBit.
- Modem maker/model number: Fritz Box 7530AX
- Gamepad Manufacturer: Sony Playstation 3 Controller via ScpToolkit (Xbox Controller)

Notice: GPU Drivers on 1st crash was 24.3.1 (after reinstall I tried 24.1.1)

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\Eigene Dokumente
FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-Bit-Version (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Phenom(tm) II X4 960T Processor (4 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 08/15/11 11:09:13 Ver: 04.01
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 8190.113MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 23038.113MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 331.283GB SYSTEM_FREEDISC_SPACE 144.249GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.853GB SYSTEM_FREEDISC_SPACE 709.142GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.013GB SYSTEM_FREEDISC_SPACE 178.574GB
SYSTEM_STORAGE P:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.512GB SYSTEM_FREEDISC_SPACE 717.743GB
SYSTEM_STORAGE S:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 599.999GB SYSTEM_FREEDISC_SPACE 187.423GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon RX 570 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8135.836 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4095.057 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (30Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0399660.inf_amd64_d7fa3539ce499e50\B399655\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0399660.inf_amd64_d7fa3539ce499e50\B399655\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0399660.inf_amd64_d7fa3539ce499e50\B399655\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0399660.inf_amd64_d7fa3539ce499e50\B399655\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.21910.0005
SYSTEM_GRAPHICS_DRIVER_DATE 1/4/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Fernseher (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {37BA05F8-A299-4E8D-88D1-BE323E532B64}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.23
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 7/27/2021 02:00:00
SYSTEM_SOUND Headset (2- USB Audio Device)
SYSTEM_SOUND_DEVICE_ID {E505E194-D3CC-4BD6-B870-28545A38EC3C}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.4355
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 4/12/2024 02:00:00
SYSTEM_SOUND PC-Lautsprecher (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {06BD225B-F524-4503-9BAF-16F064FDC2EC}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8186
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 6/14/2017 02:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0C79D450-F030-11EC-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0C7ABEB0-F030-11EC-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {03DD7A40-B6E0-11EE-8001444553540000}
SYSTEM_INPUT_NAME USB Audio Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B32ED800-F034-11EC-8001444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {0C7AE5C0-F030-11EC-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0C7B0CD0-F030-11EC-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0C7B33E0-F030-11EC-8007444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0C7B5AF0-F030-11EC-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
06-29-2024, 04:25 PM
Abi_Agheal

Exactly the same problem, except it was in Gridania my main character ended up in limbo instead of Old Sharlayan. I've tried pretty much all the same things you did with no more success. I will re-download everything one more time but I'm not very optimistic. Plus my thread was moved into "unable to verify" :/

If you find a solution, keep us posted.
06-29-2024, 05:58 PM
AtheneValfaria

@Abi_Agheal.. Sure, I will reply if i found a solution, but we are not alone. Seems to be many more with that problem here on this forum ( https://forum.square-enix.com/ffxiv/...or-gold-Saucer ). I crosslinked from there to here.
A little thing...
I'm using no additional shader (gshade or so on). Only overlays are: Xbox GameBar (a part of Win10... called by WinKey+G), AMD Radeon overlay and steam overlay. Even there i use no discord voice overlay. But i don't think a crash came from there.
06-29-2024, 06:13 PM
TrashyWaifuu

I'm having a Similar Issue and Have been at this now for over 24 hours with no fix. My character Setsuko Yua on Diabolos was originally in the Golden Saucer. When I went to teleport her to Old Sharlayan it crashed it now says she's in Uldah but She will no longer load up past the loading screen after the queue and I get that same exact error when it crashes. My character Kaylix Ariti(Diabolo) was logged off in Old Sharlayan because he's still in Endwalker, is having the same issue. Yet all my baby characters who are in Ishgard and another one in the Golden Saucer load up without any issues. I have uninstalled/reinstalled, tried restoring game data via the launcher 4/5 times each and nothing works. MY windows, drivers and Firewall are not the issue. I also tried loading up on a few worlds in Dynamis and I just the same error.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Lewis\Documents
FINAL FANTASY XIV Online C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Phenom(tm) II X6 1055T Processor (6 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS Default System BIOS
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16383.176MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19711.176MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.517GB SYSTEM_FREEDISC_SPACE 441.683GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8059.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8191.588 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.5612
SYSTEM_GRAPHICS_DRIVER_DATE 6/24/2024 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {5070E9E6-469B-4867-85BD-2C85576CDF17}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.3636
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/18/2023 17:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {91C02687-C89E-4323-A53C-553E371A81B2}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.3636
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/18/2023 17:00:00
SYSTEM_SOUND HZ231H (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E6A54067-CDF8-4EE7-BCD3-4C3CE23F1414}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/17/2024 17:00:00
SYSTEM_SOUND Speakers (Razer Kraken V3 X)
SYSTEM_SOUND_DEVICE_ID {0EEF4B3F-ED64-44D0-922C-D5AC4B3DA633}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.4355
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2024 17:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {028FB730-6C83-11EA-8001444553540000}
SYSTEM_INPUT_NAME G403 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02900550-6C83-11EA-8002444553540000}
SYSTEM_INPUT_NAME G403 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02905370-6C83-11EA-8003444553540000}
SYSTEM_INPUT_NAME G403 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A4023BF0-39AF-11E8-8002444553540000}
SYSTEM_INPUT_NAME Microsoft® Digital Media oard 3000
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A410BAE0-39AF-11E8-8003444553540000}
SYSTEM_INPUT_NAME Microsoft® Digital Media oard 3000
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DA7C7640-718D-11EC-8001444553540000}
SYSTEM_INPUT_NAME USB Condenser Microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2CCD1B90-7388-11EE-8001444553540000}
SYSTEM_INPUT_NAME Razer Kraken V3 X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 4 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02907A80-6C83-11EA-8004444553540000}
SYSTEM_INPUT_NAME G403 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2CCE5410-7388-11EE-8002444553540000}
SYSTEM_INPUT_NAME Razer Kraken V3 X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2D19B4F0-7388-11EE-8003444553540000}
SYSTEM_INPUT_NAME Razer Kraken V3 X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Stream Version - Crash in Old Sharlayan - Google Chrome
downloads
Mail
Microsoft Text Input Application
NVIDIA GeForce Overlay
Calculator
Calculator
downloads
FINAL FANTASY XIV Online
Steam
Settings
Settings
#the-endless-abyss | Sanctuary - Discord

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.6.1
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OpenAL
Razer Surround
Razer Synapse
RivaTuner Statistics Server 7.2.2
Steam
Togainu no Chi - Lost Blood
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft XNA Framework Redistributable 3.1
Lamento -BEYOND THE VOID- DVD
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
WebAdvisor by McAfee
Microsoft XNA Framework Redistributable 3.0
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532
Launcher Prerequisites (x64)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft XNA Framework Redistributable 4.0 Refresh
Dragon Age™: Inquisition
EA app
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
NVIDIA PhysX (Legacy)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
DAEMON Tools Lite
STAR WARS™: The Old Republic™
SteamVR
FINAL FANTASY XIV Online
WinRAR 5.61 (64-bit)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.36.32532
Microsoft .NET Framework 4.8
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Logitech G HUB
Microsoft .NET Host FX Resolver - 6.0.11 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Windows PC Health Check
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Update for Windows 10 for x64-based Systems (KB5001716)
Microsoft .NET Core Host FX Resolver - 3.1.8 (x64)
Microsoft .NET Core Runtime - 3.1.8 (x64)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
System Mechanic
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
NVIDIA Graphics Driver 556.12
NVIDIA GeForce Experience 3.28.0.417
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX System Software 9.23.1019
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.4.0.1
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.28.0.417
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.65.0.3
Microsoft .NET Host - 6.0.11 (x64)
EA app
Microsoft .NET Runtime - 6.0.11 (x64)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft .NET Core Host - 3.1.8 (x64)
AVSDK5
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Epic Games Launcher Prerequisites (x64)

-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000054A8
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00004720
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002628
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 000025B4
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00000B78
C:\Program Files (x86)\Steam\Steam.exe 000052EC
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 0000557C
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher64.exe 000058D4
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00003C2C
C:\Program Files\DAEMON Tools Lite\DTShellHlp.exe 00002E20
C:\Program Files\McAfee\WebAdvisor\UIHost.exe 00000354
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000030A4
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000580
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_11.2405.2.0_x64__8wekyb3d8bbwe\CalculatorApp.exe 000021D4
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.22091.10061.0_x64__8wekyb3d8bbwe\Video.UI.exe 000023B0
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.21968.0_x64__8wekyb3d8bbwe\HxAccounts.exe 000037C8
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.21968.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00003D34
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.21968.0_x64__8wekyb3d8bbwe\HxTsr.exe 00003AD8
C:\Users\Lewis\AppData\Local\Discord\app-1.0.9152\Discord.exe 00006088
C:\Users\Lewis\AppData\Local\Microsoft\OneDrive\24.116.0609.0005\FileCoAuth.exe 00004CB8
C:\WINDOWS\Explorer.EXE 00000EF0
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00004140
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00000BC0
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002330
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00001B3C
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00003238
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001834
C:\WINDOWS\system32\DllHost.exe 00001920
C:\WINDOWS\system32\conhost.exe 00002700
C:\WINDOWS\system32\sihost.exe 0000082C
C:\WINDOWS\system32\svchost.exe 00001CF0
C:\WINDOWS\system32\taskhostw.exe 00004DEC
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004240
C:\Windows\System32\CompPkgSrv.exe 0000357C
C:\Windows\System32\RuntimeBroker.exe 00003C68
C:\Windows\System32\SecurityHealthSystray.exe 000026D4
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001C2C
06-30-2024, 01:01 AM
Mewi

Same exact thing, it is most likely CPU related... Mine is a AMD 1090T... which is also Phenom II.... did they poorly implement AVX2? I can be outside of main towns, like at my housing location... but when I go into town I get this problem also. I tried reinstalling drivers, reinstalling game... even did directx runtimes lol. I think this is more than a coincidence. If AVX2 is implemented for some parts of the game, can SE please confirm this? If so... possibly remove them until they are actually utilized?

https://i.imgur.com/Vr4lNYy.png
06-30-2024, 02:26 AM
Abi_Agheal

I did not notice I had 3 error windows stacked on top of each others since everything shut down when you click OK but indeed, same errors for everybody, instantly when entering town only. Definitely something got broken in the update that was not an issue previously. I also have an AMD Phenom II if this is CPU related, could be a clue.

https://i.imgur.com/fYoGKA0.jpeg

Original post: https://forum.square-enix.com/ffxiv/...to-a-main-city

SYSTEM_OS Windows 10 Professionnel 64 bits (6.2, version 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz