Cannot log in with one specific character. Problem is on Square Enix side.
Date & Time: June 18, 2024, 20:47 (German Timezone)
Frequency: All the time
World name: Phantom
Character name: Keraunos Greywolfe
Class/Level: Dark Knight
Party or solo: Party
In-game time: I do not remember
Area and coordinates: The Cuff of the son.
Steps:
1. I get a disconnect mid fight
2. I try to log back in
3. "Connection with the Server was lost" (90002) Good Job on that one :)
4. Trying to log into any other Character except the one listed above works as intended.
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider: I don't know
- Modem maker/model number: I also really don't know, but the fault does not lie here, therefore it does not matter.
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-Bit-Version (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 7 5800X 8-Core Processor (16 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 2403
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 32679.199MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 43943.199MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.258GB SYSTEM_FREEDISC_SPACE 2.125GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 140.594GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16339.600 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_dc86c13caa1b5d99\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_dc86c13caa1b5d99\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_dc86c13caa1b5d99\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_dc86c13caa1b5d99\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.5212
SYSTEM_GRAPHICS_DRIVER_DATE 4/2/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
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