Cannot log in with one specific character. Problem is on Square Enix side.

[FelixFujiwara]

Date & Time: June 18, 2024, 20:47 (German Timezone)
Frequency: All the time
World name: Phantom
Character name: Keraunos Greywolfe
Class/Level: Dark Knight
Party or solo: Party
In-game time: I do not remember
Area and coordinates: The Cuff of the son.
Steps:
1. I get a disconnect mid fight
2. I try to log back in
3. "Connection with the Server was lost" (90002) Good Job on that one
4. Trying to log into any other Character except the one listed above works as intended.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: I don't know
- Modem maker/model number: I also really don't know, but the fault does not lie here, therefore it does not matter.

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-Bit-Version (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 7 5800X 8-Core Processor (16 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 2403
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 32679.199MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 43943.199MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.258GB SYSTEM_FREEDISC_SPACE 2.125GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 140.594GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16339.600 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_dc86c13caa1b5d99\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_dc86c13caa1b5d99\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_dc86c13caa1b5d99\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_dc86c13caa1b5d99\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.5212
SYSTEM_GRAPHICS_DRIVER_DATE 4/2/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
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[StygianCorvus]

I have this same issue on my main. We were doing a trial for a static for Dawntrail when we all got kicked out of the game mid pull on E8S and none of us have been able to log in on the specific characters after. It's now been almost 2.5 hours since it happened. The furthest we're getting is to the "Now Loading" screen, hang around there for a bit before getting disconnected again. All of my alts work fine regardless if they're on the same world/dc or not. Really weird.

The characters affected are:
Kuura Lunaris - Phantom
Leo Kliesen - Phantom
Jaco Elci - Louisoix
Maximillian Newgate - Louisoix
Uduen Zoldyck - Louisoix
Josephine Saltaire - Twintania
Miriath Saltaire - Twintania
Oingo Boingo - Lich

[Kondor]

Duty server die, and many players stuck in game. Me and 7 my friend have same issue, we cant log into game.

List of characters what cant log in:
Ania Chan, Tetsu Kurayami, Gure Gorio, Hotaru Isayama, Caerglad Lannis

[Savemekitty]

I have exactly the same problem as the people who wrote above.

Saveme Kitty - Cerberus