Payment system is broken

I know this is the wrong forum dont care. Players on the EN forum and reddit are trying to alert you too a massive issue with your payment update. Players are unable to pay using their debit and credit cards me being one of them!!! We are getting errors, being forced to use alternative methods to renew our subs. You have been silent with no acknowledgment of this issue. Its now being said that players are losing their Dawntrail pre-orders if their address does not match their debit/credit billing address??? Please responed to this matter!!! Please fix this issue!!!

The methods your En customer service has offered does not work!!! You system has a serious flaw and needs to be fixed and the community addressed.

https://forum.square-enix.com/ffxiv/...e-change/page8
https://forum.square-enix.com/ffxiv/...ailable-issues
https://www.reddit.com/r/ffxiv/s/MmCiP47q8R

Thank you

日本語でお願いします。

こんばんは。

こちらは日本語フォーラムとなります。
お手数ではございますが、ご意見等をご投稿いただく場合には、対象の言語のフォーラムにご投稿いただくようご協力のほど、よろしくお願いいたします。

こちらのスレッドにつきましてはクローズいたします。

なんで「この装備を武具投影したい！！」カテゴリに投稿されたのかなと思ったら、フォーラムのトップページで
Japanese Forumsだけ「ジェネラルディスカッション」の隣に「この装備を武具投影したい！！」があるのね…