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I'm trying to download the game on steam but every time the launcher start I get a Https error -2146697211. So far I tried to restart my pc, verifying integrity of game files and uninstalling and reinstalling.
Specs of the pc if needed: AMD Ryzen 7 4800H,RTX 3050,16gb ram , Window 11
Are you on Videotron Internet by chance?
Greetings FrosterPog!
I'm very sorry to hear that you've been experiencing issues upon downloading the game. In order get a better sense of the issue, could you please provide the following information:
- Re-Confirm Platform (PC, Steam, PS4/PS5 or Mac):
- Any other error codes aside from Error -2146697211 or messages you receive upon trying to log:
- Type of connection (wired or wireless):
- Other programs running while the game is playing (if any):
- Has this been an on-going issue or has this just started happening very recently?:
- Frequency at which error occurs (If this occurs during specific hours, please provide the date(s), time and timezone):
- Are there other programs being used when running FFXIV?:
- Name of the ISP and region you are trying to connect from:
Aside from re-installing, re-verifying the game files we would also like to ask what you have tried so far to alleviate the issue:
We do hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV and thank you for posting in the Final Fantasy XIV Technical Support Forums!