Softlock caused by name change pending + disconnected from duty in another DC

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Date & Time: January 7, 2023
Frequency: Always
World name: Excalibur
Character name: Peyton Dawson
Retainer name:
NPC name:
Monster name:
Class/Level: RDM 90
Party or solo: Party
In-game time:
Area and coordinates: Field of Glory
Housing:
Steps:
1. Traveled from home data center (Seraph) to Excalibur for faster PVP queues so I can max out my seasonal malmstones rewards during my day off.
2. Multitasked and also purchased a name change for my character.
3. Disconnected due to spotty internet connection and am now caught in a softlock where I have to change my character's name to sign in, but I cannot do so without first returning to my home data center but I cannot do that because the game recognizes me as having disconnected during an instanced duty.
4. I am hoping for administration to manually remove my character from the duty so I am able to log back into it.

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■ PS4 Specs

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