Texture Glitch on NPC's face

Date of issue: August 23, 2022
Time of issue: around 02:53AM PST
Frequency: Always, ongoing
World name: Mandragora
Character name@Home World name: Adelaide Ill@Mandragora
Retainer name:N/A
NPC name: Varshahn (the big version)
Monster name: N/A
Class/Level: RDM/90
Party or solo: Party with NPCs(Y’shtola and Estinien)
In-game time: around 02:40
Area and coordinates: Thavnair The Great Work (X:11.9, Y: 22.4)
Housing: None

Steps:
I first encountered with this glitch when patch 6.2 released, there are weird black shapes on big Varshahn’s facial scales(see attached image) when he first appeared in a cutscene.

2. I checked and confirmed that whether in cutscenes or using duty support or in the middle of the main scenario quest, even his icon on duty support, regardless what job I am using, the glitch is there as long as I can see his model.

3. I tried re-login, reopen the game, restart my ps4, the glitch is still there. After patch 6.2 I thought it would probably be solved as the new patch coming, but it is still there, so I think it is better to report it here.



Model Number of the PlayStation®4 You Are Using
- Model Number: CUH-1115A

https://media.discordapp.net/attachm...96&height=1206