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Since last night, I've been getting lag spikes while playing on crystal. It's just FFXIV that is lagging and it's just the NA servers, is anyone else from the same region having this issue? The lag seems to come in bursts.
I know there are OCE servers, but my friends are on crystal.
Greetings fellow Eorzean,
We apologize for the inconvenience you are experiencing with general lag spikes. Please provide the following information:
- Are you using a wired or wireless connection?
- Do you have any firewalls or anti-virus software installed on the machine if are using a Mac or Windows PC? If so, which ones do you have installed?
- Internet Service Provider
- Location/Region you are in (Not in game, your actual location)
- Does any specific error message/code occur when the issue happens?
- Does the issue only happen with one specific character or time frame? Please clarify.
- Character Name and Server affected by issue:
We look forward to your reply back.
Thank you for visiting the Final Fantasy XIV Technical Support Forums!
There seems to be no set time where my game lag, right now, it's very bad, the lag is no longer coming in spikes, the entire NA server is just constantly lagging.
Wired connection
I have Avast antivirus installed
My ISP is Orcon
I live in NZ
No errors, unplayable lag.
Character name: Megumi Celah
Server: Balmung, however all NA servers lag.
I ran a tracert, but I have no idea what any of this means as I am not tech savvy. 225 ping is normal for me. 339 is not though.
Tracing route to 204.2.229.11 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms Orcon.Home [192.168.20.1]
2 2 ms 1 ms 1 ms default-rdns.vocus.co.nz [60.234.8.50]
3 3 ms 4 ms 3 ms as9790.bdr01.akl05.akl.nz.vocus.network [175.45.102.234]
4 4 ms 4 ms 4 ms be1000.bdr01.akl05.akl.nz.vocus.network [175.45.102.233]
5 129 ms 129 ms 129 ms be100.bdr01.akl03.akl.nz.vocus.network [114.31.202.39]
6 129 ms 129 ms * be200.bdr04.lax01.ca.us.vocus.network [114.31.199.72]
7 129 ms 129 ms 147 ms ae54.edge7.LosAngeles1.Level3.net [4.28.149.65]
8 * * * Request timed out.
Here's a second one I ran
Tracing route to 204.2.229.11 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms Orcon.Home [192.168.20.1]
2 1 ms 1 ms 1 ms default-rdns.vocus.co.nz [60.234.8.50]
3 4 ms 4 ms 19 ms as9790.bdr01.akl05.akl.nz.vocus.network [175.45.102.234]
4 4 ms 4 ms 4 ms be1000.bdr01.akl05.akl.nz.vocus.network [175.45.102.233]
5 129 ms 129 ms 129 ms be100.bdr01.akl03.akl.nz.vocus.network [114.31.202.39]
6 129 ms 129 ms 129 ms be200.bdr04.lax01.ca.us.vocus.network [114.31.199.72]
7 128 ms 133 ms 136 ms ae54.edge7.LosAngeles1.Level3.net [4.28.149.65]
8 * * * Request timed out.
9 320 ms 325 ms 325 ms ae-28.r00.lsanca07.us.bb.gin.ntt.net [129.250.9.93]
10 * * 214 ms ae-6.r25.lsanca07.us.bb.gin.ntt.net [129.250.3.237]
11 * * * Request timed out.
12 341 ms 341 ms 341 ms ae-4.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.57]
13 * * * Request timed out.
14 331 ms 332 ms 333 ms 204.2.229.230
15 335 ms * 227 ms 204.2.229.11
9 215 ms 222 ms 216 ms ae-28.r00.lsanca07.us.bb.gin.ntt.net [129.250.9.93]
10 214 ms 214 ms 220 ms ae-6.r25.lsanca07.us.bb.gin.ntt.net [129.250.3.237]
11 * 225 ms 220 ms ae-3.r24.snjsca04.us.bb.gin.ntt.net [129.250.4.150]
12 231 ms 230 ms 230 ms ae-4.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.57]
13 225 ms 225 ms 225 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [192.80.16.2]
14 224 ms 225 ms 225 ms 204.2.229.230
15 * * * Request timed out.
16 * * 339 ms 204.2.229.11
I seem to have fixed the issue by using a VPN. It also seems to have lowered my ping to 177ms, which is nice.