Can't view cutscene for 'Parley on the Frontline' quest... just see loading screen

Hi all, maybe you can help me.

I have had a number of issues with cutscenes, prompting me to try with DirectX 9, framerate limiter off, borderless window, and any combination of the above. When not borderless I have tried a number of resolutions. My GPU driver is up to date.

However, nothing I do can get the starting cutscene for Parley on the Frontline to initiate. Instead, it appears to be constantly loading.

Thanks

Specs below



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MyDocument C:\Users\robin\Documents
FINAL FANTASY XIV ONLINE E:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
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Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Does this issue happen when the game is installed on the C drive?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Thank you for suggesting I play from the C drive. I have reinstalled the game there, and was able to view the cutscene and finish the quest. Maybe it will fix the other cutscene issues too!