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  1. #1
    Player
    Drr0b's Avatar
    Join Date
    Feb 2022
    Posts
    3
    Character
    Rael Dei-ijla
    World
    Odin
    Main Class
    Gladiator Lv 73

    Can't view cutscene for 'Parley on the Frontline' quest... just see loading screen

    Hi all, maybe you can help me.

    I have had a number of issues with cutscenes, prompting me to try with DirectX 9, framerate limiter off, borderless window, and any combination of the above. When not borderless I have tried a number of resolutions. My GPU driver is up to date.

    However, nothing I do can get the starting cutscene for Parley on the Frontline to initiate. Instead, it appears to be constantly loading.

    Thanks

    Specs below



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\robin\Documents
    FINAL FANTASY XIV ONLINE E:\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD Ryzen 5 5600X 6-Core Processor (12 CPUs), ~3.7GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS 1802
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16299.719MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18731.719MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.071GB SYSTEM_FREEDISC_SPACE 98.022GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.001GB SYSTEM_FREEDISC_SPACE 1257.576GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.507GB SYSTEM_FREEDISC_SPACE 252.176GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3070
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8043.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8149.859 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_31a2adf8c49e7799\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_31a2adf8c49e7799\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_31a2adf8c49e7799\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_31a2adf8c49e7799\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1165
    SYSTEM_GRAPHICS_DRIVER_DATE 1/28/2022 00:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Headphones (Oculus Virtual Audio Device)
    SYSTEM_SOUND_DEVICE_ID {7EB3A62A-A01F-4D15-9D20-FC5813CC01EC}
    SYSTEM_SOUND_DEVICE_NAME oculusvad.sys
    SYSTEM_SOUND_DRIVER_VERSION 13.3.46.740
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 2/11/2021 00:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {AC52429A-A7C5-4998-B359-6F6F7A5B36DD}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.8960.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 5/26/2020 00:00:00
    SYSTEM_SOUND SAMSUNG (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {38620B1F-4BE1-480D-9CB6-C4391EC8F359}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.39.3
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/2/2022 00:00:00
    SYSTEM_SOUND Speakers (Razer USB Sound Card)
    SYSTEM_SOUND_DEVICE_ID {4BF019BE-51A7-4347-A7B2-6E5DAF7908F9}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 11.56.20.431
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/2/2020 00:00:00
    SYSTEM_SOUND Speakers (THX Spatial Audio)
    SYSTEM_SOUND_DEVICE_ID {F4C536C1-6FB7-4ED4-9D77-388687921046}
    SYSTEM_SOUND_DEVICE_NAME THXVAD2.sys
    SYSTEM_SOUND_DRIVER_VERSION 14.44.19.601
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/1/2020 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {19BC7B70-8305-11EB-8005444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {19BCC990-8305-11EB-8006444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {19BC0640-8305-11EB-8002444553540000}
    SYSTEM_INPUT_NAME CORSAIR Lighting Node CORE
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {19BCC990-8305-11EB-8007444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {22A96C80-8768-11EC-8001444553540000}
    SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
    SYSTEM_INPUT {50B91830-2838-11EC-8001444553540000}
    SYSTEM_INPUT_NAME Razer USB Sound Card
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 4 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {19BCF0A0-8305-11EB-8008444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {50B93F40-2838-11EC-8002444553540000}
    SYSTEM_INPUT_NAME Razer USB Sound Card
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {19BCF0A0-8305-11EB-8009444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {51053C60-2838-11EC-8003444553540000}
    SYSTEM_INPUT_NAME Razer USB Sound Card
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {19BD17B0-8305-11EB-800A444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {19BC7B70-8305-11EB-8004444553540000}
    SYSTEM_INPUT_NAME AURA LED Controller
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Directx11 error - Page 2 - Google Chrome
    Task Manager
    ExpressVPN
    NVIDIA GeForce Overlay
    Settings
    Films & TV
    Films & TV
    Microsoft Text Input Application


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Return of the Obra Dinn
    Divinity: Original Sin 2 - Sir Lora
    Cyberpunk 2077
    No Man's Sky
    Divinity: Original Sin 2 - Definitive Edition
    AMD Chipset Software
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    K-Lite Codec Pack 16.2.0 Full
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    Prism Video File Converter
    Razer Synapse
    Steam
    The Elder Scrolls Online
    Ubisoft Connect
    Rocksmith+ Closed Beta
    Futuremark SystemInfo
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    CORSAIR iCUE Software
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    ExpressVPN
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
    AMD_Chipset_Drivers
    FINAL FANTASY XIV ONLINE
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    WebAdvisor by McAfee
    Microsoft Windows Desktop Runtime - 3.1.8 (x64)
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
    Launcher Prerequisites (x64)
    MKV Codec version 1.0
    Microsoft Server Speech Recognition Language - TELE (en-US)
    Elite Dangerous Launcher version 0.4.6568.0
    GOG GALAXY
    Microsoft Visual C++ 2005 Redistributable
    Adobe Lightroom
    AMD PCI Driver
    Microsoft Server Speech Text to Speech Voice (en-US, Helen)
    CardRecovery 5.30
    TechPowerUp GPU-Z
    AMD PSP Driver
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    AMD Ryzen Balanced Driver
    AMD SBxxx SMBus Driver
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Promontory_GPIO Driver
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    ExpressVPN
    AMD GPIO2 Driver
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30135
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
    Epic Games Launcher
    AMD Ryzen Master
    CPUID HWMonitor 1.43
    GIMP 2.10.30
    HxD Hex Editor 2.5
    Mozilla Maintenance Service
    Nightly (x64 en-US)
    Microsoft 365 - en-us
    Oculus
    Baldur's Gate 3
    Inscryption
    Persona 4 Golden
    Yakuza: Like a Dragon
    FUSER
    Forza Horizon 5
    Rocksmith
    Rocksmith® 2014 Edition - Remastered
    Heat Signature
    The Elder Scrolls Online
    SteamVR Performance Test
    DOOM
    Pony Island
    The Elder Scrolls V: Skyrim Special Edition
    The Hex
    Life is Strange 2
    CHRONO TRIGGER
    Wildermyth
    Control Ultimate Edition
    Vulkan Run Time Libraries 1.0.65.1
    AMD Ryzen Master
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    OpenVPN Connect
    Microsoft Update Health Tools
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30135
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Server Speech Platform Runtime (x64)
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30135
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2005 Redistributable (x64)
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    Microsoft .NET Core Host FX Resolver - 3.1.8 (x64)
    Microsoft .NET Core Runtime - 3.1.8 (x64)
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
    Windows PC Health Check
    NVIDIA Graphics Driver 511.65
    NVIDIA GeForce Experience 3.24.0.126
    NVIDIA Optimus Update 39.2.2.0
    NVIDIA PhysX System Software 9.21.0713
    NVIDIA Update 39.2.2.0
    NVIDIA FrameView SDK 1.2.4999.30397803
    NVIDIA SHIELD Streaming
    NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
    NVIDIA HD Audio Driver 1.3.39.3
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.24.0.126
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.39.0.0
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Microsoft .NET Core Host - 3.1.8 (x64)
    Virtual Desktop Service
    Microsoft Windows Desktop Runtime - 3.1.8 (x64)
    Epic Games Launcher Prerequisites (x64)


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\ExpressVPN\expressvpn-ui\ExpressVPN.exe 00001038
    C:\Program Files (x86)\ExpressVPN\expressvpn-ui\ExpressVPNNotificationService.exe 000012A4
    C:\Program Files (x86)\ExpressVPN\expressvpnd\expressvpn-browser-helper.exe 00001C90
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002370
    C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00002CA8
    C:\Program Files\Google\Chrome\Application\chrome.exe 00002608
    C:\Program Files\McAfee\WebAdvisor\UIHost.exe 00001004
    C:\Program Files\McAfee\WebAdvisor\browserhost.exe 00000020
    C:\Program Files\Microsoft Office\Root\Office16\SDXHelper.exe 000039CC
    C:\Program Files\NVIDIA Corporation\FrameViewSDK\bin\PresentMon_x64.exe 000000A8
    C:\Program Files\NVIDIA Corporation\FrameViewSDK\bin\nvrla.exe 00003CE0
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00001668
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001640
    C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe 000033F4
    C:\Program Files\WindowsApps\Microsoft.SurfaceAudio_3.36.600.0_x64__8wekyb3d8bbwe\SurfaceAudio.exe 00001A58
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBar.exe 00001B38
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00003F54
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21121.256.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001050
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21111.10511.0_x64__8wekyb3d8bbwe\Video.UI.exe 00003608
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003BF4
    C:\Windows\System32\RuntimeBroker.exe 00002148
    C:\Windows\System32\oobe\UserOOBEBroker.exe 00001688
    C:\Windows\System32\smartscreen.exe 00000E5C
    C:\windows\Explorer.EXE 00001A5C
    C:\windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000025D4
    C:\windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002324
    C:\windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000197C
    C:\windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002EDC
    C:\windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000014A4
    C:\windows\system32\ApplicationFrameHost.exe 000029B8
    C:\windows\system32\DllHost.exe 00002C30
    C:\windows\system32\SettingSyncHost.exe 00002638
    C:\windows\system32\cmd.exe 00001D74
    C:\windows\system32\conhost.exe 000008C8
    C:\windows\system32\sihost.exe 00001834
    C:\windows\system32\svchost.exe 00000C28
    C:\windows\system32\taskhostw.exe 00001974
    E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000015D4
    E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000049C
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    Last edited by Drr0b; 02-09-2022 at 03:27 PM.