endwalker not detected

Hello,

i bought endwalker one week ago, but this morning, the client decided to load as shadowbringers and the game play like I never bought endwalker.

I am reaper lvl81 (that prove that I should have endwalker) and the bug make my xp locked so I cant do anything in the game right now and this is so frustrating since it's the weekend and I wanted to play a lot ...

Can you help me please ?

http://image.noelshack.com/fichiers/...122-screen.jpg

Same endwalker was deleted from my account and if so I would atleast like a refund.

Yep same problem for me. The launcher is asking me for a registration code for Endwalker, and when I put in the one I used for early access it says that code has already been used.

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Originally Posted by Tinytiger

Yep same problem for me. The launcher is asking me for a registration code for Endwalker, and when I put in the one I used for early access it says that code has already been used.

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I can't even put in my code...

Well it looks like you haven't completed shadowbringers story yet. You need to finish msq in shadowbringers before you can start Endwalker. Your active main story quest tells me as much

If you were playing Endwalker Early access it was a separate key. Square should have sent you an email with the actual Endwalker registration key in it so check your email account that the game is registered with to get the actual Endwalker code.

Glad I.m not the only one having this problem, I mentioned this issue to my friend lastnight and he just re-entered the registration code on mogstation and it worked. When I try that it say the code has already been used.

That too, the early access code is not the same as the game expansion code

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Originally Posted by Desiree_Chev

If you were playing Endwalker Early access it was a separate key. Square should have sent you an email with the actual Endwalker registration key in it so check your email account that the game is registered with to get the actual Endwalker code.

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This was the fix, ty.
Had no idea the early access and actual expansion have 2 separate codes. Especially since early access ended Monday and I was still able to play fine until today using the early access code.

Fix
If you were playing Endwalker Early access it was a separate key. Square should have sent you an email with the actual Endwalker registration key in it so check your email account that the game is registered with to get the actual Endwalker code.