At least the SE community reps are responsive. We have to be appreciative of that.

Right, guys? Right?

squareenix is a small indie company

No no no, you can't be mad that their login servers boot you and make you lose your spot in line! Consume product even if you can't play product! You can't be mad because Covid!!!(?)

If you are expecting someone on the forums to address complaints as they happen, it's not gonna happen. They don't do that. People like that are not very helpful anyways as they can't say anything until they hear from someone above. All you get is repeats of "we're aware of the problem and are working on it." What more do you want them to say that hasn't already been said? The issue is easily explained but it won't be easily fixed. Congestion will gradually die down in the coming weeks, probably long before they can make any long term repairs. If you want money or some other reparation you are better off trying customer support. They don't hand out refunds on the forums.

Give it a week and all you complainers will be silent once more.

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Originally Posted by MsQi

If you are expecting someone on the forums to address complaints as they happen, it's not gonna happen. They don't do that. People like that are not very helpful anyways as they can't say anything until they hear from someone above. All you get is repeats of "we're aware of the problem and are working on it." What more do you want them to say that hasn't already been said? The issue is easily explained but it won't be easily fixed. Congestion will gradually die down in the coming weeks, probably long before they can make any long term repairs. If you want money or some other reparation you are better off trying customer support. They don't hand out refunds on the forums.

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Nah. But a little "We are aware of the connection and queue problems and our team is doing all they can to ensure that you are able to enjoy the game as soon as possible" goes a long way, pal. Customer service 101.

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Originally Posted by DinahDemiurge

Nah. But a little "We are aware of the connection and queue problems and our team is doing all they can to ensure that you are able to enjoy the game as soon as possible" goes a long way, pal. Customer service 101.

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I agree, one of my friends said it best. Why should I not afk in my inn, when this service right now is so bad that we are fighting each other just to play the game.


The launcher does not even work half right. I never used it before, but I am force to use the ff14 fast launcher to bypass the game launcher because if I get booted out of queue. I only got 1 min to get back in.


This is unnaceptable on so many levels.

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Originally Posted by Jadedsins

I agree, one of my friends said it best. Why should I not afk in my inn, when this service right now is so bad that we are fighting each other just to play the game.


The launcher does not even work half right. I never used it before, but I am force to use the ff14 fast launcher to bypass the game launcher because if I get booted out of queue. I only got 1 min to get back in.


This is unnaceptable on so many levels.

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Just acknowledging the issues would be enough. "We are aware of launcher issues, and various disconnects during login queues. The team is working around the clock to resolve any network issues on our end that may be causing frustration for our valued players. Please be patient with us while we work through it." ...something like that.

Have they acknowledged the DX errors yet?

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Originally Posted by Tanis_Ebonhart

Give it a week and all you complainers will be silent once more.

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People complaining= "omg can you shut up pls!? It's not the devs fault!! Covid bla bla bla"

People stop complaining= "lol see, people are just entitled and impatient XD"