Fantasia Disappeared

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Date & Time: 12/3/21 3:25pm CST
Frequency: once
World name: Mateus
Character name: Tau Val'rek

I bought my Fantasia about an hour and a half ago, I got it in the mail. I logged out on accident, waited the queue to get in, went into my bags and its gone. I never used it, but its gone.

Sorry if I did this wrong :(

Edit: I looked through my mail again, screenshots of my personal bags below.

*Note: I picked it up as soon as it arrived in the mail, I didnt put it in any other bag.

https://i.imgur.com/8cf1aOB.png
https://i.imgur.com/CmEBTIt.png

The problem fixed itself, thank you!