Lag Latency Issue in Lich(EU)

Hello, I'm having a lag issue for the past two days, I thought it will go away or the server is too full, but the lag was still here, I did my own troubleshooting and there was no problem with my pc, internet connection. so I went a step further to test pining the IP address couple of times and it was 85ms but some packets are lost. so I did a traceroute and found out there is a high latency in the IP address before the last one (1384ms)

I was wondering if you can solve this issue from your side or should I contact my ISP? (which I know they will do nothing about it)

ps: I can type down the IP addresses if requested

I have the exact same issue. Some lost packages and the previous to last IP is indicating 1200-1400ms latency.
I'm playing on Cerberus and also tried different data centers and vpns, none of those could solve the problem.

Good morning and thank you for posting in the Final Fantasy XIV Technical Forums.

I apologize for the delay in response to this issue. If you are still experiencing this issue, please respond with the following:

Platform (Steam/Windows/Mac):
Error message(s) received:
Wired or Wireless connection:
Other programs being used when running FFXIV:
When error occurs/How often:
Techniques used to solve problem:

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hi Thukoolo I apologize for the delay response too
here are my details

Platform (Steam/Windows/Mac): Windows
Error message(s) received: I forgot to save the Error number, will post it when it happens again.
Wired or Wireless connection: Wired
Other programs being used when running FFXIV: Only Discord and anti-virus Bitdefender running during the game time
When error occurs/How often: Mainly in Extreme Dungeons
Techniques used to solve problem: so far I Trace Routed the IP address and on hop 19 (IP: 195.82.50.238) the ping is from 1200ms to 1400ms. so I don't know if this information may help you or not

Reference Image below
https://ibb.co/12LDgxw