cant log into game even after password reset

hi was wondering if anyone else is having this problem as the title says i cant log into my game ive reset my password multiple times my id is correct ive typed the password exactly repeatedly and i keep getting the (ID OR PASSWORD IS INCORRECT) notification ive even uninstalled and reinstalled the game ive got years sunk into this game and a fair few cash really need help

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

Unfortunately, the issue you are describing is something we are not able to assist with in the Technical Support Forums. In order to get further assistance with your concern, we advise to contact the European Support Center. This thread will be moved to ‘Separate Support Required'.

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