Stuck on the queue after using the new world visiting from the character selection.

I used the new world visiting system through the character selection that was recently added in the latest patch 5.57. I can't get in and stuck with the long queue (9000+). Then I used the system again to find a suitable world for login, and still get another long wait queue around 9000+ like the previous one. And this system will keep switch between these two worlds at the moment from Gungnir to Garuda. I tried with my other character by using a different method which I used the world visit in-game to the Garuda server and re-login from there without a long queue waiting.

Date & Time: 23/06/2021 14:00 GMT+7
Frequency: Always
World name: Tonberry (Currently at the Gungnir)
Character name: Raven Roth
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates:
Housing:
Steps:
1. Use the world visit at the character selection.
2. Login from the world visit you got from the system, experience the long wait queue without dropping
3. Try the world visit system again. And this process will be repeated between 2 worlds from Gungnir to Garuda with the long wait queue (9000+) without the queue dropping.

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 7 2700X Eight-Core Processor (16 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1.00
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16333.648MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 26573.648MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.284GB SYSTEM_FREEDISC_SPACE 125.134GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.016GB SYSTEM_FREEDISC_SPACE 1859.165GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.016GB SYSTEM_FREEDISC_SPACE 1644.585GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.745GB SYSTEM_FREEDISC_SPACE 213.456GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10077.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.824 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6677
SYSTEM_GRAPHICS_DRIVER_DATE 6/8/2021 07:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10077.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.824 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2801df14ec7de03\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6677
SYSTEM_GRAPHICS_DRIVER_DATE 6/8/2021 07:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 34GL750 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {A66264D9-5722-44CB-A4F1-3E58BD389415}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/3/2021 07:00:00
SYSTEM_SOUND DELL U2417H (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {DEE1A09B-2B6D-41B6-B123-7D7A88614FDE}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/3/2021 07:00:00
SYSTEM_SOUND Headset Earphone (CORSAIR VOID ELITE USB Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {5A5622C2-9B58-4B57-89AF-39B42A927525}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2.3.28.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/6/2020 07:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {A09F7D8C-7E93-42AC-B30F-5688EC1873ED}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8984.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/7/2020 07:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {BBCC43FB-32E0-4F7D-9745-550B453DD9A6}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8984.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/7/2020 07:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3CB82200-7F9F-11EB-8001444553540000}
SYSTEM_INPUT_NAME AMD SR4 lamplight Control
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3CB84910-7F9F-11EB-8002444553540000}
SYSTEM_INPUT_NAME AMD SR4 lamplight Control
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8DA57D60-7FA0-11EB-8010444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3CB87020-7F9F-11EB-8004444553540000}
SYSTEM_INPUT_NAME Alienware Pro Gaming Keyboard AW768
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3CB89730-7F9F-11EB-8005444553540000}
SYSTEM_INPUT_NAME Alienware Pro Gaming Keyboard AW768
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8DA619A0-7FA0-11EB-8011444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3CB8BE40-7F9F-11EB-8007444553540000}
SYSTEM_INPUT_NAME CYRM02p0303h00E0r0016
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8DA640B0-7FA0-11EB-8012444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8DA667C0-7FA0-11EB-8013444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FB42E6E0-7FA1-11EB-8001444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3CB95A80-7F9F-11EB-800B444553540000}
SYSTEM_INPUT_NAME Alienware Pro Gaming Keyboard AW768
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8DA6B5E0-7FA0-11EB-8014444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3CB98190-7F9F-11EB-800D444553540000}
SYSTEM_INPUT_NAME Corsair VOID ELITE USB Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0

Quick update.
After I have been waiting around an hour, I tried to log in again, and looks like it's back to normal now.
It seems some kind of overloading at the server I presume. I hope I won't face this problem again later on.
This problem can be set to resolved one.

I'm currently experiencing this. I had thought to test it out as there was a small queue for my home world, but I was absolutely not expecting to see a 13,000 person queue from the feature that was meant to avoid congestion. Now my character is stuck in this off-world queue and I am unable to log into my home world, while I can log in just fine with other characters. The feature is broken, if you're reading this do NOT use it. Your character will be stuck in limbo.

Edit: I attempted to log in again after making this post and I was shown a 1012 error telling me a version update is required. The launcher completed the version check and booted up the game, but when I tried to log in it just threw me back into the 13k queue again.

I am having the same problem as well. Tried to visit another world on my Crystal character, got stuck with over 4,600 players in queue. It's been half an hour without a single change in the numbers, I've tried restarting my game to no avail as it just puts me back in queue. My other characters are fine, just the one i world visited on. Do not use this function for now, stuff is clearly bugging out

I waited until the busy time of the day was over to try again, and I was able to get in with no queue. Unsure if this is an issue with the new login world travel feature failing to acknowledge the size of the queue for what it deems to be the 'least populated' world, or something else entirely. Either way, not being able to back out of it and return to the queue for my home world effectively locked me out of my character for hours, and that's not a good outcome.

I got stuck in the queue as well. Mine was fixed after logging into another data center and creating a character to get into game there before coming back to my original. This might work of might not, if someone is stuck, might as well try I guess?

Experiencing the same problem for the vast majority of today. I'll try troubleshooting with the solutions presented here, as the queue hasn't moved much at all in many many hours.

I've been getting the same issue, tried reloading my game, nothing helps.

Can this get more attention? I'm locked out of the game too, same issue, 7k players in the queue.

Quote:

Originally Posted by Isralia

I've been getting the same issue, tried reloading my game, nothing helps.

Quote:

Originally Posted by Setesh45

Can this get more attention? I'm locked out of the game too, same issue, 7k players in the queue.

The most surefire way is to attempt login at a time where player count for your data center is low, and then world travel back to your home world. It's weird how this isn't being addressed at all, I've seen complaints on twitter as well as here.