Stuck on the queue after using the new world visiting from the character selection.

[ravenRoth]

I used the new world visiting system through the character selection that was recently added in the latest patch 5.57. I can't get in and stuck with the long queue (9000+). Then I used the system again to find a suitable world for login, and still get another long wait queue around 9000+ like the previous one. And this system will keep switch between these two worlds at the moment from Gungnir to Garuda. I tried with my other character by using a different method which I used the world visit in-game to the Garuda server and re-login from there without a long queue waiting.

Date & Time: 23/06/2021 14:00 GMT+7
Frequency: Always
World name: Tonberry (Currently at the Gungnir)
Character name: Raven Roth
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates:
Housing:
Steps:
1. Use the world visit at the character selection.
2. Login from the world visit you got from the system, experience the long wait queue without dropping
3. Try the world visit system again. And this process will be repeated between 2 worlds from Gungnir to Garuda with the long wait queue (9000+) without the queue dropping.



-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

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[ravenRoth]

Quick update.
After I have been waiting around an hour, I tried to log in again, and looks like it's back to normal now.
It seems some kind of overloading at the server I presume. I hope I won't face this problem again later on.
This problem can be set to resolved one.

[Multifridgeman]

I'm currently experiencing this. I had thought to test it out as there was a small queue for my home world, but I was absolutely not expecting to see a 13,000 person queue from the feature that was meant to avoid congestion. Now my character is stuck in this off-world queue and I am unable to log into my home world, while I can log in just fine with other characters. The feature is broken, if you're reading this do NOT use it. Your character will be stuck in limbo.

Edit: I attempted to log in again after making this post and I was shown a 1012 error telling me a version update is required. The launcher completed the version check and booted up the game, but when I tried to log in it just threw me back into the 13k queue again.

[SaltyBagel]

I am having the same problem as well. Tried to visit another world on my Crystal character, got stuck with over 4,600 players in queue. It's been half an hour without a single change in the numbers, I've tried restarting my game to no avail as it just puts me back in queue. My other characters are fine, just the one i world visited on. Do not use this function for now, stuff is clearly bugging out

[Multifridgeman]

I waited until the busy time of the day was over to try again, and I was able to get in with no queue. Unsure if this is an issue with the new login world travel feature failing to acknowledge the size of the queue for what it deems to be the 'least populated' world, or something else entirely. Either way, not being able to back out of it and return to the queue for my home world effectively locked me out of my character for hours, and that's not a good outcome.

[ManaAurelius]

I got stuck in the queue as well. Mine was fixed after logging into another data center and creating a character to get into game there before coming back to my original. This might work of might not, if someone is stuck, might as well try I guess?

[Davy_M_Jones]

Experiencing the same problem for the vast majority of today. I'll try troubleshooting with the solutions presented here, as the queue hasn't moved much at all in many many hours.

[Isralia]

I've been getting the same issue, tried reloading my game, nothing helps.

[Setesh45]

Can this get more attention? I'm locked out of the game too, same issue, 7k players in the queue.

[Multifridgeman]

I've been getting the same issue, tried reloading my game, nothing helps.

Can this get more attention? I'm locked out of the game too, same issue, 7k players in the queue.

The most surefire way is to attempt login at a time where player count for your data center is low, and then world travel back to your home world. It's weird how this isn't being addressed at all, I've seen complaints on twitter as well as here.