My Character can not be found on Lodestone

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Date & Time: Since 2014
Frequency: Always
World name: Lodestone (Official Website)
Character name: Mr Jingles@Brynhildr
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: N/A
Party or solo: N/A
In-game time: N/A
Area and coordinates: N/A
Housing: N/A
Steps:
1. I can't find my character (Mr Jingles@Brynhildr) when looking on the Lodestone website ever since a world transfer.
2. My character was originally (Mister Jingles@Phoenix) but I performed a World Transfer to Brynhildr in 2014. Lodestone never updated.
3. When logging into Lodestone the only selecatable character is the old Mister Jingles@Phoenix which is stuck with the details/info he had before the World Transfer.

Details can be found in this forum

Connection Specs
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■ PS4 Specs

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Update from SE Support chat I had to see if they could fix this issue:

"Please advise that [Mr. Jingles] on [Brynhildr] is essentially [Mister Jingles] on [Phoenix]. Mister Jingles did start out on Exodus and then moved over to Phoenix on 10/02/2013 with a world transfer. Then again, from Phoenix to Brynhildr on 12/01/2014...I looked up Mister Jingles on Phoenix on our end and found that the character is completely deleted, leading this to be a possible bug on the Mog Station end...The best thing to do right now would be to submit a new bug report for this information, that Mog Station is displaying your character twice"