Awful Server performance with World transfers and attempting to move zones.

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 20th April 2021 15:15pm
Frequency: Continual
World name: Spriggan
Character name: Tera Luna
Retainer name: n/a
NPC name: n/a
Monster name: A Ranks throughout Shadowbringers zones
Class/Level: whm lvl 80
Party or solo: party
In-game time: ongoing as this was an A rank hunt train
Area and coordinates: various - the hunt train was travelling round
Housing: n/a

We do not need the rest of this information. Just read below:

There is significant world transfer delay when people are moving to the world that is having a hunt train. Trying to get from Louisoix to Spriggan was a nightmare. People where waiting endlessly, Some just gave up.

Eventually the A rank hunt train started in Lakeland. However people could not see the marks due to significant lagging. Then came the time to transfer to another zone for the next A Ranks. This was hopeless. People, including myself, had to try up to 9 or 10 times to try and transfer. Again, some just gave up. Of course, by the time these players could teleport to the new zone the mark had already been killed.

You urgently need to sort out:
Server performance - mobs disappearing whenever a few players get together
Zone teleporting congestion delays - this is absolutely hopeless at the moment. It is game wrecking.
World transfer delays - people waiting round for several minutes while absolutely nothing is happening. It has got to the stage now where players are simply not bothering to transfer. You may as well disable this feature until you have got it working properly, as it is nowhere near that now.
The above is ruining the game for myself and many others. Just take the servers down and get things fixed.
If this overall performance does not improve I will leave the game.

The world transfer "delays" are server queues. These queues are important because they prevent too many people joining the server at a given moment and allows it to process sensitive character data in sequence. If you have a long queue that prevents you from reaching a hunt or fate, that is just the game's way of telling you that it has reached its limit for how many it wants to show up.

Mobs disappearing is not a server performance issue, but a client performance feature. There is a maximum Character and Object Quantity and sometimes at hunts this is exceeded, so characters or hunts don't render. You can improve this by setting it to Maximum in System Configuration and by having the game installed on an SSD.

Zone teleporting congestion seems to happen because there are player spawn points next to the aetheryte and these get completely used up when a hundred people teleport there at once. This is not really a bug, but more player spawn points could be added at aetherytes.

While these things could be improved, none of these things are bugs and are all working as intended.

Quote:

---

Originally Posted by Jeeqbit

The world transfer "delays" are server queues. These queues are important because they prevent too many people joining the server at a given moment and allows it to process sensitive character data in sequence. If you have a long queue that prevents you from reaching a hunt or fate, that is just the game's way of telling you that it has reached its limit for how many it wants to show up.

Mobs disappearing is not a server performance issue, but a client performance feature. There is a maximum Character and Object Quantity and sometimes at hunts this is exceeded, so characters or hunts don't render. You can improve this by setting it to Maximum in System Configuration and by having the game installed on an SSD.

Zone teleporting congestion seems to happen because there are player spawn points next to the aetheryte and these get completely used up when a hundred people teleport there at once. This is not really a bug, but more player spawn points could be added at aetherytes.

While these things could be improved, none of these things are bugs and are all working as intended.

---

I've been playing since 2.0 I know about configuration settings. I also know what the transfer performance used to be like, both in World and Zone switching. What players are experiencing now is a significant deterioration from the norm. Maybe it is connected to the world transfer outage SE recently had. Whilst this has been resumed, SE admitted they couldn't replicate the issue so their fix was a blind action. From recent performance, it appears they have further work to do.

Quote:

---

Originally Posted by Teraluna

What players are experiencing now is a significant deterioration from the norm. Maybe it is connected to the world transfer outage SE recently had. Whilst this has been resumed, SE admitted they couldn't replicate the issue so their fix was a blind action.

---

It's because of patch 5.5. New rewards for upgrading tomestone gear from 520 to 530 were added in exchange for hunting. Because of that, a lot more people want to show up to hunts and that means larger queues and more congestion at hunts. It always happens after a major patch.

All of the things you mentioned were even happening after every other major patch this expansion.

Even before world visit, these new rewards would cause an S rank to die in seconds when it would normally take several minutes.