Game almost always under-esitimates wait time

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: Pretty much every day since early August 2020
Frequency: roughly 98% of the time
World name: Ultros
Character name: Moltres Rider (as well as ALL my alts)
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo: Party
In-game time: varies
Area and coordinates: every area
Housing:
Steps:
1. Open duty finder and register for duty. Observe how long it says the estimated wait time is
2. Wait. Wait. Wait. two, three, or even four times as long as the initial estimated wait time estimate.
3. Get upset until the queue poops after a MUCH LONGER time than the original estimate.

Connection Specs
- Type of internet connection/provider: Comvast 120 Mbps cable
- Modem maker/model number: Linksys

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Arceus\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS F.60
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16316.023MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18748.023MB
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SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 4600
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 2010.063 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8158.012 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0015.4248
SYSTEM_GRAPHICS_DRIVER_DATE 6/28/2015 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) HD Graphics 4600
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 2010.063 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8158.012 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 900 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0015.4248
SYSTEM_GRAPHICS_DRIVER_DATE 6/28/2015 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce 840M
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce 840M
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM Unknown
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvhmi.inf_amd64_d277ece28b265952\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvhmi.inf_amd64_d277ece28b265952\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvhmi.inf_amd64_d277ece28b265952\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvhmi.inf_amd64_d277ece28b265952\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6140
SYSTEM_GRAPHICS_DRIVER_DATE 1/21/2021 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Communication Headphones (IDT High Definition Audio CODEC)
SYSTEM_SOUND_DEVICE_ID {B53436F0-D429-4DC3-B97E-41E2825011FF}
SYSTEM_SOUND_DEVICE_NAME stwrt64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.6491.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/15/2013 19:00:00
SYSTEM_SOUND Speakers / HP (IDT High Definition Audio CODEC)
SYSTEM_SOUND_DEVICE_ID {32D9533D-41BF-47C6-83A9-3D6FF24D6D8B}
SYSTEM_SOUND_DEVICE_NAME stwrt64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.6491.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/15/2013 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DD30C150-578C-11EB-8001444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {7DC49CA0-5741-11EB-8003444553540000}
SYSTEM_INPUT_NAME HP Wireless Button Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

In-Game Bugs - Post New Thread — Mozilla Firefox
FINAL FANTASY XIV
Excel Information
C:\Users\Arceus\Documents\txt\Scratch Paper.txt - Notepad++
Microsoft Store
Microsoft Store
Microsoft Text Input Application


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The Elder Scrolls IV: Oblivion
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Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
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Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820
Realtek Ethernet Controller Driver
Adobe Acrobat DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
IDT Audio
JoyToKey version 6.5
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Intel(R) C++ Redistributables on Intel(R) 64
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7-Zip 19.00 (x64)
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Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29325
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Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
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Revo Uninstaller Pro 4.4.0
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Microsoft Office Professional Plus 2016
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Update for Microsoft Excel 2016 (KB3115090) 64-Bit Edition
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Update for Microsoft PowerPoint 2016 (KB3115089) 64-Bit Edition
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Security Update for Skype for Business 2016 (KB3114960) 64-Bit Edition
Update for Microsoft Outlook 2016 (KB3115101) 64-Bit Edition
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Update for Microsoft Office 2016 (KB2920699) 64-Bit Edition
Update for Microsoft Excel 2016 (KB3115090) 64-Bit Edition
Microsoft PowerPoint MUI (English) 2016
Update for Microsoft Excel 2016 (KB3115090) 64-Bit Edition
Update for Microsoft PowerPoint 2016 (KB3115089) 64-Bit Edition
Microsoft Publisher MUI (English) 2016
Microsoft Outlook MUI (English) 2016
Security Update for Microsoft Word 2016 (KB3115094) 64-Bit Edition
Update for Microsoft Outlook 2016 (KB3115101) 64-Bit Edition
Microsoft Word MUI (English) 2016
Update for Microsoft Excel 2016 (KB3115090) 64-Bit Edition
Security Update for Microsoft Word 2016 (KB3115094) 64-Bit Edition
Microsoft Office Proofing Tools 2016 - English
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Microsoft Groove MUI (English) 2016
Update for Microsoft OneDrive for Business (KB3115104) 64-Bit Edition
Microsoft Office 32-bit Components 2016
Update for Microsoft Project 2016 (KB3115105) 64-Bit Edition
Security Update for Microsoft Publisher 2016 (KB2920680) 64-Bit Edition
Security Update for Microsoft Office 2016 (KB3085538) 64-Bit Edition
Update for Microsoft Access 2016 (KB3114966) 64-Bit Edition
Update for Microsoft Excel 2016 (KB3115090) 64-Bit Edition
Update for Microsoft Office 2016 (KB3114535) 64-Bit Edition
Update for Microsoft PowerPoint 2016 (KB3115089) 64-Bit Edition
Update for Microsoft Office 2016 (KB3114968) 64-Bit Edition
Update for Microsoft OneDrive for Business (KB3115104) 64-Bit Edition
Update for Microsoft Visio 2016 (KB3114957) 64-Bit Edition
Security Update for Microsoft Office 2016 (KB3115103) 64-Bit Edition
Update for Microsoft Office 2016 (KB3114971) 64-Bit Edition
Security Update for Microsoft Word 2016 (KB3115094) 64-Bit Edition
Update for Microsoft OneNote 2016 (KB3114711) 64-Bit Edition
Update for Microsoft Office 2016 (KB2920678) 64-Bit Edition
Update for Microsoft Office 2016 (KB3115096) 64-Bit Edition
Security Update for Skype for Business 2016 (KB3114960) 64-Bit Edition
Update for Microsoft Office 2016 (KB3114854) 64-Bit Edition
Update for Microsoft Office 2016 (KB3115091) 64-Bit Edition
Microsoft Office Shared 32-bit MUI (English) 2016
Update for Microsoft OneDrive for Business (KB3115104) 64-Bit Edition
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Microsoft Office OSM MUI (English) 2016
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NVIDIA Graphics Driver 461.40
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Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\acrotray.exe 000059C8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000041D4
C:\Program Files (x86)\Notepad++\notepad++.exe 000059C0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00004DAC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00003B50
C:\Program Files\Everything\Everything.exe 00005874
C:\Program Files\IDT\WDM\sttray64.exe 000051CC
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00005C6C
C:\Program Files\Mozilla Firefox\firefox.exe 0000539C
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00004EEC
C:\Program Files\Nefarius Software Solutions\ScpToolkit\ScpTrayApp.exe 00005978
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe 00000608
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12011.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 0000569C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21021.116.0_x64__8wekyb3d8bbwe\YourPhone.exe 00004C54
C:\Users\Arceus\AppData\Local\Discord\app-0.0.309\Discord.exe 00004ED4
C:\Windows\Explorer.EXE 00005468
C:\Windows\System32\CompPkgSrv.exe 00005CC0
C:\Windows\System32\GameBarPresenceWriter.exe 00005924
C:\Windows\System32\RuntimeBroker.exe 000041B4
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C:\Windows\system32\conhost.exe 00005880
C:\Windows\system32\igfxEM.exe 000042AC
C:\Windows\system32\igfxHK.exe 00000294
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C:\Windows\system32\svchost.exe 00004C5C
C:\Windows\system32\taskhostw.exe 000053D0


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There's not a great way to fix this issue, because the factors that influence the time it takes to get into a duty are outside of the game's control; it's impossible for the game to know if 6 healers are going to join the queue all of a sudden, or whether it will end up taking longer than average for the number of needed characters to join the queue for your party to fill.

The wait time is estimated for a reason. Its impossible to be accurate.

Also it depends on what you queue for. If you queue for the level 77 dungeon as a dps for example. The game takes a guess at how frequently tanks and healers will join the queue including for levelling roulette.

However with specific duties. If a level 80 tank joins the levelling roulette queue. He might get soft matched to you with another level 80 dps and you'll all be waiting on a healer. you can see this on the looking for members info sometimes.

So your estimated wait time might be really low, but then if the next healer that queues is only 69 that tank and the other dps at the front of the roulette queues will now be matched with the 69 healer and another dps. So now your have to wait for another tank and another healer which is why yousometimes see the looking for members box change so much because the people you were soft matched with got put in another group instead.

The system works both ways though and often overestimates.

If your a level 79 dps. You.might be 30th in the dps queue for the levelling roullette. But if someone queues the level 77 dungeon as say a healer and the 29 dps ahead of you in the queue are all level 76 or lower. Then you will quite often jump the queue and get into your roulette much faster than estimated.

This happens quite alot..oh hey i'm 19th in the queue i've got time to go bathroom or make a drink.. DING!!!

Try playing healer or tank for a bit? Almost instant queues.
Dps just be that way.
Play during prime time hours, and depends what you're queueing up for; may need to use party finder and not duty finder. Some dungs and trials are PF "exclusive"; I say this because the community naturally just does this for certain duties.
You'll eventually get the hang of what is better used with either PF or DF.