Unable to complete a world transfer

I'm unable to complete a full world transfer. I have all adblocks turned off I even have norton antivirus shut off. I have no idea what to do from this point. I'm using pc when I attempt to make these transfers. I even cleared the cookies and refreshed and then try to attempt the transfer. Nothing seems to work and goes back to the mogstation account management page. I'm using Microsoft edge as the browser. I would repeat the process 5 times to see if I get further per session and no it just goes back to mogstation account management page. I have submitted a ticket and that isn't solving anything but the same process over and over. I log into mogstation> accept the terms of the world transfer> Step 1: Destination Home World Selection
Lamia
Step 2: Home World and Character Selection
Ultros
After step 2 it goes right back to the mogstation account management page.

1. 90 days must pass after creating your character before you can transfer
2. 3 days must pass since your last transfer
3. destination server can't be full / locked
4. you cannot be logged in during transfer request

off-topic note: norton antivirus is really bad for your pc and even if you remove it, it will be hard rooted into your system via backdoors.

Good morning and thank you for posting in the Final Fantasy XIV Technical Forums,

Unfortunately, we are unable to assist with the issue you are describing in the Technical Support Forum. As you have already created a support ticket, this thread will be moved to ‘Support Center Ticket Created’.

Good luck with your adventures through Eorzea!