Since about a week my game randomly crashes to desktop. It happened before but only for a day and then not occuring for weeks.
I've read some of the other threads and tried different solutions (like reinstalling, closing other appications etc.). There were no changes made to the system since the first time it happened. Steam and FFXIV are installed on the same HDD.
I also cleaned my PC literally 2 hours ago because i thought it would be heating related.
So far i could pin down the crashes to only happen when i'm in a place with a lot of other players for 10+ minutes (Limsa, Gridania, Mor Dhona, Eulmore, Ul Dah).
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MyDocument C:\Users\andys\OneDrive\Dokumente
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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Technical Support - Neues Thema erstellen - Mozilla Firefox
Einstellungen
Einstellungen
Steam
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Divinity: Original Sin Enhanced Edition
The Technomancer
Avira Antivirus
Avira Phantom VPN
Avira System Speedup
Battle.net
Microsoft Edge
Microsoft Edge Update
Lioncast
Steam
Uplay
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Curse of the Dead Gods
Fall Guys: Technical Beta
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Far Cry Primal
FINAL FANTASY XIV Online
Tales of Berseria
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Avira\Antivirus\avgnt.exe 000021A4
C:\Program Files (x86)\Avira\Launcher\Avira.Systray.exe 00000434
C:\Program Files (x86)\Steam\GameOverlayUI.exe 000017AC
C:\Program Files (x86)\Steam\Steam.exe 0000263C
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002AB8
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00000E20
C:\Program Files\AMD\CNext\CNext\RadeonSoftware.exe 0000261C
C:\Program Files\Mozilla Firefox\firefox.exe 00002EEC
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00000F30
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20062.97.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001D9C
C:\WINDOWS\Explorer.EXE 000013F4
C:\WINDOWS\System32\svchost.exe 000027E0
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000B10
C:\WINDOWS\system32\SettingSyncHost.exe 00001CB8
C:\WINDOWS\system32\backgroundTaskHost.exe 00000568
C:\WINDOWS\system32\sihost.exe 00000AC4
C:\WINDOWS\system32\svchost.exe 0000153C
C:\WINDOWS\system32\taskhostw.exe 00000BE4
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003788
C:\Windows\SysWOW64\backgroundTaskHost.exe 00000714
C:\Windows\System32\CompPkgSrv.exe 00003580
C:\Windows\System32\RuntimeBroker.exe 000035B4
C:\Windows\System32\SecurityHealthSystray.exe 00002778
C:\Windows\System32\SystemSettingsBroker.exe 00000AD0
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001BA0
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001E48
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0000190C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001498
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002228
G:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002AC4
G:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00002050
Crash to desktop without error
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07-25-2020, 07:51 PMJ3thr0Crash to desktop without error
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07-28-2020, 09:23 AMRhaervis
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
We would like to recommend several other troubleshooting steps:
1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
3) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
4) Update and reinstall the drivers for your graphics card
5) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
6) Install Windows, Steam and FINAL FANTASY XIV onto the same drive
Thank you for visiting the Final Fantasy XIV Technical Support Forums. -
07-29-2020, 01:07 AMJ3thr0
Thanks for the response.
Since this happens at random i'll have to wait and see if the changes i made show any form of change. I'll keep this updated. -
08-09-2020, 03:41 AMJ3thr0Update:Quote:
Originally Posted by Rhaervis
Did all this without change.
First i thought the crashes would only happe in areas with high population. This isn't the case since a few crashes happened in areas where i was the only person around.