Computer seizing during gameplay

Seemingly at random, both my monitors will go to a single color and my audio will repeat one audio note forever. It occurs each time I play, usually within an hour of starting. There is no error message, and no Event Viewer event besides the unexpected power cut. I've changed the video settings, reinstalled the game, updating my graphics driver, and nothing fixes it. This is the only video game that crashes my computer like this. My computer used to run the game perfectly around the launch of Shadowbringers, but now I've reinstalled and its acting up like this.
My problem is just like this thread.
I've resorted to trying to play on my laptop, but I am getting error messages when I try to install. I will make a separate thread for that issue.

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

When exactly did this start happening? Do you recall anything changing/updating on your PC that coincides with this?

Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

This started happening immediately after I reinstalled the game, on the 15th. The last I played on this desktop computer was about a year prior, and it worked fine.

Code:

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=- MyDocument C:\Users\Andrew\Documents FINAL FANTASY XIV ONLINE M:\Games\SquareEnix FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2 ProxyEnable 0 ProxyServer unspecified ProxyOverride unspecified -=-=-=-=-=-=- System Information -=-=-=-=-=-=- SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202) SYSTEM_CPU Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz (6 CPUs), ~3.6GHz SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6 SYSTEM_BIOS BIOS Date: 10/19/17 14:42:19 Ver: 05.0000C SYSTEM_LANGUAGE English (Regional Setting: English) SYSTEM_MEMORY 16308.598MB SYSTEM_VIRTUAL_MEMORY 134217727.875MB SYSTEM_PAGE_FILE 32692.598MB SYSTEM_STORAGE A:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.394GB SYSTEM_FREEDISC_SPACE 342.092GB SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.049GB SYSTEM_FREEDISC_SPACE 44.396GB SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.788GB SYSTEM_FREEDISC_SPACE 71.424GB SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 337.381GB SYSTEM_STORAGE M:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 411.103GB SYSTEM_DIRECTX_VERSION DirectX 12 SYSTEM_GRAPHICS NVIDIA GeForce GTX 980 Ti SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1 SYSTEM_GRAPHICS_CHIP GeForce GTX 980 Ti SYSTEM_GRAPHICS_MAKER NVIDIA SYSTEM_GRAPHICS_VRAM 6097.625 MB SYSTEM_GRAPHICS_SHARED_VRAM 8154.299 MB SYSTEM_GRAPHICS_DAC Integrated RAMDAC SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz) SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll 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SYSTEM_GRAPHICS_DRIVER_DATE 7/4/2020 17:00:00 SYSTEM_GRAPHICS_DRIVER_LANGUAGE English 3.0 SYSTEM_GRAPHICS_PIXEL_SHADER 3.0 SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT SYSTEM_SOUND BravO Audio v2 (Realtek High Definition Audio) SYSTEM_SOUND_DEVICE_ID {4E879802-CC86-4ACD-BEE7-57457F0339AB} SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8199 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 6/27/2017 00:00:00 SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio) SYSTEM_SOUND_DEVICE_ID {2E400DE5-7071-4338-8508-E931126DFFFB} SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8199 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 6/27/2017 00:00:00 SYSTEM_SOUND MT276 (NVIDIA High Definition Audio) SYSTEM_SOUND_DEVICE_ID {308BE9ED-57A3-400F-86CF-87E7C1658EAB} SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0034 SYSTEM_SOUND_DRIVER_LANGUAGE English SYSTEM_SOUND_DRIVER_DATE 6/8/2020 00:00:00 SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000} SYSTEM_INPUT_NAME Mouse SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000} SYSTEM_INPUT_NAME Keyboard SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {DC6E0B50-7052-11EA-8001444553540000} SYSTEM_INPUT_NAME USB Receiver SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {DC6E5970-7052-11EA-8002444553540000} SYSTEM_INPUT_NAME USB Receiver SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {6016DC50-D3C0-11E4-8001444553540000} SYSTEM_INPUT_NAME Blue Snowball SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0 SYSTEM_INPUT {DC6EA790-7052-11EA-8003444553540000} SYSTEM_INPUT_NAME USB Receiver SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 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Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

We would like to recommend several troubleshooting steps:

1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs.
3) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.

Unfortunately, the description of the issue does lean toward a hardware issue rather than an issue with FINAL FANTASY XIV. As such, we would recommend using different a different monitor and see if the issue persists there.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.