I'm not sure when it started and at first i tried to ignore it but every time i stand still i get this white outline around everything like grass, paths and buildings, it even brightens these areas and the moment i move or turn the camera it all returns to normal till i stop. I tried to change settings in game and even another monitor but nothing fixes it.
Running
Intel Core i7-9700K CPU 3.60GHz
16GB Ram
NVIDIA GeForce GTX 1660 Super
Asus PRIME Z390-A
White outlines only when still
Printable View
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06-21-2020, 01:14 PMBrahms22White outlines only when still
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06-23-2020, 07:07 AMDynratygus
Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.
Are you able to provide a screenshot of the issue you are describing? Additionally could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'
Thank you for visiting the Final Fantasy XIV Technical Support Forums -
06-24-2020, 09:42 PMBrahms22
This?
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1502
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16303.402MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18735.402MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1831.172GB SYSTEM_FREEDISC_SPACE 753.209GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 930.199GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.745GB SYSTEM_FREEDISC_SPACE 465.053GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1660 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1660 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5991.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8151.701 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9952681a7bb1dfac\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9952681a7bb1dfac\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9952681a7bb1dfac\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9952681a7bb1dfac\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4587
SYSTEM_GRAPHICS_DRIVER_DATE 4/3/2020 10:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND HDMI (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {FCCD20FD-A14F-4A74-A573-6EF1B0CEC007}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0026
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/18/2020 00:00:00
SYSTEM_SOUND Headset Earphone (3- Razer Kraken 7.1 Chroma)
SYSTEM_SOUND_DEVICE_ID {1F0D4331-C679-43EA-8A6A-17C690881394}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/7/2014 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {B98820A1-3F9D-43FA-B0B4-CA33F8DE61A5}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8507
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/2/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0503C850-DA58-11E6-8001444553540000}
SYSTEM_INPUT_NAME Razer Kraken 7.1 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0504D9C0-DA58-11E6-8002444553540000}
SYSTEM_INPUT_NAME Razer Kraken 7.1 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C70475E0-2E15-11E9-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C705AE60-2E15-11E9-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3F2C0EA0-AF5E-11EA-8002444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C705FC80-2E15-11E9-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C7064AA0-2E15-11E9-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3F2C83D0-AF5E-11EA-8003444553540000}
SYSTEM_INPUT_NAME Lighting Node PRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3EC52590-D9E3-11E6-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3EC79690-D9E3-11E6-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3EC79690-D9E3-11E6-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3ECA0790-D9E3-11E6-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D65C7A10-816B-11EA-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
Screenshot is showing what looks like another issue
https://imgur.com/cpT3hmg
Here is a video too
https://youtu.be/PJHh3Zujre8 -
06-25-2020, 08:59 AMEinmimiria
Thank you for the reply Brahms22.
Based on the video you provided, it looks like what you're describing is aliasing. There is an anti-aliasing option in the Graphics Settings that can be turned on if it is not already.
You mention that the screenshot is showing another issue, what exactly do you mean by this?
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV! -
06-26-2020, 04:02 PMBrahms22
I have anti-aliasing turned on already and i even turned it on in the graphics driver settings as well.
As for the screenshot when i enlarged it on my end i got white lines running both vertical and horizontal which i don't see in game, so that might just be an issue on my end. -
06-27-2020, 05:16 AMRhaervis
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:
1) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs.
2) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
3) Update and reinstall the drivers for your graphics card
4) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
Thank you for visiting the Final Fantasy XIV Technical Support Forums. -
07-01-2020, 12:15 AMBrahms22Hi Rhaervis,Quote:
Originally Posted by Rhaervis
Sorry for the late reply work got in the way of trying what you suggested, after trying it all it's still just as bad.
I have slowly upgraded my GPU, CPU, motherboard and ram since the start of the year but i've tried to ignore it so long i can't remember if it was there before the upgrades or not. The GPU came OC and reverting it back to stock settings didn't change anything. -
07-10-2020, 01:51 AMEinmimiriaThank you for the reply Brahms22.Quote:
Originally Posted by Brahms22
Having Anti-aliasing on may not get rid of it completely. However, if you are trying to describe something else, we are having difficulty seeing it. If you are able to provide a screenshot or video that more accurately describes the issue, please do so.
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV! -
07-29-2020, 03:45 AMDynratygus
Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this problem, please create a new thread and we will assist you in any way we can.
Thank you for visiting the Final Fantasy XIV Technical Support Forums.