Game Keeps Crashing in Yanxia

No matter what I do I keep getting dx errors when I am in Yanxia. As a result I currently can't even get passed a cutscene with Yugiri and the group concerning an airship. I have tried taking off DirectX11 and that worked for a bit but as soon as I reached the cutscene or if I return from a dungeon, I get an instant crash. I tried turning back on Directx11 and I got an error upon loading into the game! I don't know what I'm supposed to do to fix this and as a result I haven't played for a couple of days. :(

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Are you able to provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

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Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this problem, please create a new thread and we will assist you in any way we can.

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